Booked a consultation with Wickes, turned up half hour early to look around picked everything we wanted and getting excited… The person meant to be doing it didn’t show up, didn’t contact the Wic... See more
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See what reviewers are saying
I have just ordered my new kitchen cabinets, appliances and worktops etc from Wickes in Braintree. I would like to say a HUGE thank you to Roger Waldren, who helped me thoroughly from start to finis... See more
Company replied
I had superb customer service. Roger who works in the kitchen department at Braintree, Essex was incredibly helpful. He went way and beyond with giving advice re: plywood, vinyl , measurements, fitt... See more
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Excellent design exactly what we asked for. Furnishing fitted the space. Quality bathroom furnishing and accessories. Wickes sourced an excellent installer (Blue Tub) and followed up on the quality an... See more
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Company details
About Wickes - Braintree
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Century Drive, Braintree, Essex, CM77 8YL, United Kingdom
- +441376306600
3.6
Average
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Donna at the Braintree store helped my…
Donna at the Braintree store helped my wife and I secure bathroom tiles. Donna was exceptionally helpful and patient with us which we very much appreciated as we are elderly and took a while to make our decision about what to buy. Excellent service and does Wickes proud
January 21, 2025
Unprompted review
Reply from Wickes - Braintree
Hi Barry, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great service and help
Great service and help, took all spare items back and refunded promptly. Beautiful bathroom furniture that look amazing. Alexa was friendly and helpful, and so were all other staff that helped us through our bathroom being done.
January 25, 2025
Unprompted review
Reply from Wickes - Braintree
Hi Terri, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Alexa in our store and that they provided you with useful advice. -AH
Excellent service and help from Donna.
Excellent service and help from Donna.
January 19, 2025
Unprompted review
Reply from Wickes - Braintree
Hey Mike, thanks for your five-star review, and I'm glad Donna was able to help you! - Dylan
Donna was very helpful
Donna was very helpful, patient and completed our order with friendliness.
January 4, 2025
Unprompted review
Reply from Wickes - Braintree
Hi Jennifer, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Donna in our store and that they provided you with useful advice. -AH
My experience at Wickes was very good.
My experience at Wickes was very good.
Luca was helpful, patient, informative, friendly and professional. There was never any pressure for me to buy anything.Help was there to make my decisions if I needed it. The products are of very good quality and there’s a lot of choice.
January 10, 2025
Unprompted review
Reply from Wickes - Braintree
Hi Christine, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Luca and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
just bought a kitchen and was helped by…
just bought a kitchen and was helped by a very nice man called luca perotti thank you for your help
January 10, 2025
Unprompted review
Reply from Wickes - Braintree
Hi Mr stephen, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Luca and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB
Donna saved the day…
Donna found us in the aisle looking very lost, she was very helpful and sat us down at a computer and compiled a order of all items we needed, with a lovely little discount at the end thanks wickes ☺️
January 6, 2025
Unprompted review
Reply from Wickes - Braintree
Hi Reece, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Donna and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Reply from Wickes - Braintree
Hi Sharon, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Thank you to Megan and Colleagues
I made an order online to collect half of the tiles I needed at Braintree and half at Chelmsford. I was served by Megan and her colleagues at the Braintree store who allowed me to change my order and Megan went out of her way to go and get all of the extra bits I needed while her colleague phoned Chelmsford to cancel the order there. Very friendly and very helpful, thank you girls x
January 5, 2025
Unprompted review
Reply from Wickes - Braintree
Hi Helen, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Megan and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great customer service
Great customer service. I was not sure what I wanted and they helped find the perfect items.
December 21, 2024
Unprompted review
Reply from Wickes - Braintree
Hi There, thanks for taking the time to share this feedback. RD
Julian was not only a brilliant…
Julian was not only a brilliant designer but so conscientious, ensuring orders arrived when needed and checking in throughout the process.
October 10, 2024
Unprompted review
Reply from Wickes - Braintree
Hi There, thanks for taking the time to share this feedback. RD
New kitchen
We had our new kitchen done through Wickes.
I cannot fault the designer or the fitter that they recommended. We had some issues with previous work that was carried out by the previous owners and the fitter rectified all those issues for us and gave us our dream kitchen.
The designer (Luca) at Wickes was more than happy to help us with issues or questions we had along the way to make sure that we got exactly what we wanted in our kitchen.
I would definitely recommend Wickes in Braintree.
September 14, 2024
Unprompted review
Reply from Wickes - Braintree
Hi T Gopi, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Luca, your design consultant, and how pleased you are with the service they provided and with the final kitchen design. We do greatly appreciate this feedback and hope you enjoy your new space. - FB
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