Wickes - Bridgend Reviews 103

TrustScore 4.5 out of 5

4.6

Crowbridge Rd, Waterton Link Centre, Waterton South Glamorgan, CF31 3XX, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Purchased a kitchen from the Bridgend branch, Colin McQueen, the Designer, couldn't have been more helpful. Colin's knowledge of kitchen design, guided us through the purchase and gave us what we wa... See more

Company replied

Rated 5 out of 5 stars

I would like to thanks wickes bridgend for their donation to our allotment in caeraumaesteg. Especially Ian Hendra for his approachableness and service. Thank you very much ceri owen

Company replied

Rated 5 out of 5 stars

Called into store to order a bathroom. Collin who designed it for me was so helpful and very friendly. Laura who was at the checkout who served me with other items was amazing too. Great customer serv... See more

Company replied

Rated 1 out of 5 stars

Bought bags of Ballast to go under a gravel parking area. These were a complete waste of money. Not ballast in my mind as they are 80% sand. Ballast should be stone based as is B&Q’s product. Far bet... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Bridgend

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Crowbridge Rd, Waterton Link Centre, Waterton, South Glamorgan, CF31 3XX, United Kingdom

  • +441656662697

4.6

Excellent

TrustScore 4.5 out of 5

103 reviews

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4-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

I would like to thanks wickes bridgend…

I would like to thanks wickes bridgend for their donation to our allotment in caeraumaesteg. Especially Ian Hendra for his approachableness and service. Thank you very much ceri owen

June 5, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hi Ceri, We're so pleased to hear about the support for your allotment. We appreciate you sharing your positive experience with us. - Sean

Rated 5 out of 5 stars

I was greeted and served this morning…

I was greeted and served this morning by Meghan who was very polite and helpful and her happy mood set me up for the day.

June 9, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hi Consumer, We are so happy to hear that Meghan provided such a positive start to your day. Thank you for sharing! - Sean

Rated 5 out of 5 stars

Purchased a kitchen from the Bridgend…

Purchased a kitchen from the Bridgend branch, Colin McQueen, the Designer, couldn't have been more helpful.
Colin's knowledge of kitchen design, guided us through the purchase and gave us what we wanted after suggesting various options we hadn't considered.
Thanks Colin for all your help.

January 16, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

We are so pleased to hear that Colin provided such a helpful and knowledgeable experience. We appreciate your kind words, and thank you for sharing your feedback. - AB

Rated 5 out of 5 stars

Called into store to order a bathroom

Called into store to order a bathroom. Collin who designed it for me was so helpful and very friendly. Laura who was at the checkout who served me with other items was amazing too. Great customer service. Both a credit to the store

June 8, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Thank you for your wonderful feedback! We are so pleased Collin and Laura provided such excellent assistance and made your experience a positive one. We appreciate your kind words. - AB

Rated 1 out of 5 stars

Not ballast that I’m used too

Bought bags of Ballast to go under a gravel parking area. These were a complete waste of money. Not ballast in my mind as they are 80% sand. Ballast should be stone based as is B&Q’s product. Far better. I dug out and binned two bags and two bags returned

June 5, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hey Peter, thanks for your valuable feedback, and I'm really sorry you're unhappy with the ballast you purchased from us. If you need any further help with this please reply to the private message I've sent you on Trustpilot. - Dylan

Rated 5 out of 5 stars

Excellent help and guidance from Dylan…

Excellent help and guidance from Dylan L . Built my order and delivery schedule, with additional savings on the gravel with bulk buy.

June 1, 2026
Unprompted review
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Reply from Wickes - Bridgend

Hey Stephen & and Tracy, thanks for your amazing review, and I'm glad you enjoyed the service from Dylan in our Bridgend store! - Dylan

Rated 5 out of 5 stars

The design appointment was seamless

The design appointment was seamless. From beginning to end Colin was inviting and knowledgeable.
He designed us the most beautiful kitchen and unbelievably good value.

May 31, 2026
Unprompted review
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Reply from Wickes - Bridgend

We are so pleased to hear that your design appointment with Colin was seamless and that you are happy with your beautiful new kitchen! Thank you for your kind feedback. -AK

Rated 5 out of 5 stars

Bridgend branch is always our go to…

Bridgend branch is always our go to store. Very helpful staff.
We needed to take purchases back today, & Gwen gave us great service with a smile.
Gwen is such a cheerful lady on the tills

May 4, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

We're happy that our Bridgend store is your go-to! It's great to hear that our staff are helpful and that you received great service from Gwen with a smile. -AK

Rated 5 out of 5 stars

Always great stock

Always great stock, competitive prices. Friendly helpful staff, especially Gwen. Always smiling and loving her work, a credit to Bridgend branch. Thank you all.

May 4, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hi Kevin, Thanks for taking the time leaving your review. We're happy to hear that Gwen was able to help you with all your needs and the Bridgend store always has great stock. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

School community project 🙂

A massive thanks for a wonderful donation to Litchard Primary. We are so grateful. I was so impressed with the ease of applying for the donation and communication from Ian and Kerry.
Your staff are so friendly and helpful so a huge thank you to Ian, Kerry, Gwen and the team 🙂

May 3, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hi Gemma, Thanks for taking the time leaving your review. We're happy to hear that you found it easy to apply for the donation and that your local Wickes store was able to help out with some donations. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Great customer service

Thank you so much to Ian Hendra and staff for all their help. From Bryncethin Primary School

April 30, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hi Lucy, We appreciate your kind words and are so happy we could provide excellent assistance to Bryncethin Primary School. Thank you for your feedback! -LG

Rated 5 out of 5 stars

School project Bridgend store

I visited the Bridgend store to ask if they could help for any donations to a local school for our outdoor learning project. (Odd items)
The staff helped me complete the community form, so lovely and even took me round store helping to get best value for the amount alowed!!!
So then after a month or so I contacted them to see if successful. New store manager Ian was wonderful. He sorted everything and donated resources we were desperate for. He went above and beyond with helping us recieve everything we chose plus the amount we had will go a long way to support throught the classes.
We cannot express how much we appreciate it. So thank you again Ian and staff from all the children at school who will now be able to learn and explore fully. We will send you photos soon. Legend!!
PBill

April 26, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hi, Penny. Thank you for taking the time to share your review with us. We are really happy to see that Ian and staff at our Wickes store in Bridgend were able to help you with product donations for your school outdoor learning project. We are glad to see that this will go a long way to helping. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great staff

Great staff, always helpful and Megan on the till is very pleasant and friendly.

April 24, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hi Gareth,

We appreciate you taking the time to leave us this great review! We're so glad to hear that Megan is helpful and pleasant. -Ellysse

Rated 4 out of 5 stars

Helpful staff

Your assistant, Kirsten, was extremely helpful in locating the product I required together with helping me pay by phone- something I rarely do!

April 22, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

We're happy to hear that Kirsten was helpful in finding your product and assisting with your payment. We appreciate your positive feedback very much! -AK

Rated 5 out of 5 stars

Two staff at point of sale were super…

Two staff at point of sale were super helpful today, particularly Gwen who opened my tradepro account. Prices on lots of items were already cheaper the competition before we get trade discount.

April 20, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hi Craig, We're happy to hear that Gwen and the team were helpful and that you found great prices! We appreciate you taking the time to share your positive experience with us. -Summer M

Rated 5 out of 5 stars

A lady called Gwen was at the checkout…

A lady called Gwen was at the checkout in Bridgend and she couldn't have been more helpful. I was buying the wrong saw for the job I was doing and she directed me towards the right one without making me feel stupid. Enormously helpful.

April 20, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hi Evelyn Bettridge, We're so glad you had a positive experience! It's great to hear that Gwen was able to provide such helpful guidance. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

My first experience buying a kitchen…

My first experience buying a kitchen and I was a bit apprehensive. Then I spoke to Colin, my kitchen designer. He was absolutely wonderful and easy to talk to. With a fairly small budget which he understood he made me fill like I had a large budget. The process was very easy and kitchen was good quality. Thanks wicks and especially Colin.

April 16, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hi, Tom. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant, Colin, was able to help you design your kitchen to suit both your budget and requirements. We're also really happy to see that you found the process to be very easy and your kitchen to be good quality. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

The team couldn't do enough for us

The team couldn't do enough for us. Ordering the exact item we needed and service with a Happy positive attitude. We love coming to your Bridgend branch.

April 4, 2026
Unprompted review
Wickes - Bridgend logo

Reply from Wickes - Bridgend

Hey Allyn, thank you for your amazing review, and I'm glad that you enjoyed your experience in our Bridgend store! - Dylan

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