Purchased a kitchen from the Bridgend branch, Colin McQueen, the Designer, couldn't have been more helpful. Colin's knowledge of kitchen design, guided us through the purchase and gave us what we wa... See more
Company replied
Crowbridge Rd, Waterton Link Centre, Waterton South Glamorgan, CF31 3XX, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Purchased a kitchen from the Bridgend branch, Colin McQueen, the Designer, couldn't have been more helpful. Colin's knowledge of kitchen design, guided us through the purchase and gave us what we wa... See more
Company replied
I would like to thanks wickes bridgend for their donation to our allotment in caeraumaesteg. Especially Ian Hendra for his approachableness and service. Thank you very much ceri owen
Company replied
Called into store to order a bathroom. Collin who designed it for me was so helpful and very friendly. Laura who was at the checkout who served me with other items was amazing too. Great customer serv... See more
Company replied
Bought bags of Ballast to go under a gravel parking area. These were a complete waste of money. Not ballast in my mind as they are 80% sand. Ballast should be stone based as is B&Q’s product. Far bet... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
Crowbridge Rd, Waterton Link Centre, Waterton, South Glamorgan, CF31 3XX, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would like to thanks wickes bridgend for their donation to our allotment in caeraumaesteg. Especially Ian Hendra for his approachableness and service. Thank you very much ceri owen

Reply from Wickes - Bridgend
Quick and friendly service from Gwen
As always

Reply from Wickes - Bridgend
I was greeted and served this morning by Meghan who was very polite and helpful and her happy mood set me up for the day.

Reply from Wickes - Bridgend
Purchased a kitchen from the Bridgend branch, Colin McQueen, the Designer, couldn't have been more helpful.
Colin's knowledge of kitchen design, guided us through the purchase and gave us what we wanted after suggesting various options we hadn't considered.
Thanks Colin for all your help.

Reply from Wickes - Bridgend

Reply from Wickes - Bridgend
Called into store to order a bathroom. Collin who designed it for me was so helpful and very friendly. Laura who was at the checkout who served me with other items was amazing too. Great customer service. Both a credit to the store

Reply from Wickes - Bridgend
Bought bags of Ballast to go under a gravel parking area. These were a complete waste of money. Not ballast in my mind as they are 80% sand. Ballast should be stone based as is B&Q’s product. Far better. I dug out and binned two bags and two bags returned

Reply from Wickes - Bridgend
Excellent help and guidance from Dylan L . Built my order and delivery schedule, with additional savings on the gravel with bulk buy.

Reply from Wickes - Bridgend
The design appointment was seamless. From beginning to end Colin was inviting and knowledgeable.
He designed us the most beautiful kitchen and unbelievably good value.

Reply from Wickes - Bridgend
Bridgend branch is always our go to store. Very helpful staff.
We needed to take purchases back today, & Gwen gave us great service with a smile.
Gwen is such a cheerful lady on the tills

Reply from Wickes - Bridgend
Always great stock, competitive prices. Friendly helpful staff, especially Gwen. Always smiling and loving her work, a credit to Bridgend branch. Thank you all.

Reply from Wickes - Bridgend
A massive thanks for a wonderful donation to Litchard Primary. We are so grateful. I was so impressed with the ease of applying for the donation and communication from Ian and Kerry.
Your staff are so friendly and helpful so a huge thank you to Ian, Kerry, Gwen and the team 🙂

Reply from Wickes - Bridgend
Thank you so much to Ian Hendra and staff for all their help. From Bryncethin Primary School

Reply from Wickes - Bridgend
I visited the Bridgend store to ask if they could help for any donations to a local school for our outdoor learning project. (Odd items)
The staff helped me complete the community form, so lovely and even took me round store helping to get best value for the amount alowed!!!
So then after a month or so I contacted them to see if successful. New store manager Ian was wonderful. He sorted everything and donated resources we were desperate for. He went above and beyond with helping us recieve everything we chose plus the amount we had will go a long way to support throught the classes.
We cannot express how much we appreciate it. So thank you again Ian and staff from all the children at school who will now be able to learn and explore fully. We will send you photos soon. Legend!!
PBill

Reply from Wickes - Bridgend
Great staff, always helpful and Megan on the till is very pleasant and friendly.

Reply from Wickes - Bridgend
Your assistant, Kirsten, was extremely helpful in locating the product I required together with helping me pay by phone- something I rarely do!

Reply from Wickes - Bridgend
Two staff at point of sale were super helpful today, particularly Gwen who opened my tradepro account. Prices on lots of items were already cheaper the competition before we get trade discount.

Reply from Wickes - Bridgend
A lady called Gwen was at the checkout in Bridgend and she couldn't have been more helpful. I was buying the wrong saw for the job I was doing and she directed me towards the right one without making me feel stupid. Enormously helpful.

Reply from Wickes - Bridgend
My first experience buying a kitchen and I was a bit apprehensive. Then I spoke to Colin, my kitchen designer. He was absolutely wonderful and easy to talk to. With a fairly small budget which he understood he made me fill like I had a large budget. The process was very easy and kitchen was good quality. Thanks wicks and especially Colin.

Reply from Wickes - Bridgend
The team couldn't do enough for us. Ordering the exact item we needed and service with a Happy positive attitude. We love coming to your Bridgend branch.

Reply from Wickes - Bridgend
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.