Wickes - Colchester Reviews 

139
TrustScore 4.5 out of 5

4.6

Clarendon Way, Colchester Essex, CO1 1XF, GB


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Rated 5 out of 5 stars

Excellent service received from AJ at the Colchester branch. AJ was our bathroom designer he was extremely friendly, polite, very experienced, knowledgeable , helpful and able to offer us... See more

Company replied

Rated 5 out of 5 stars

Met AJ Thomas for our bathroom planning.He was so helpful and knowledgeable. He suggested ways our ideas would work and offered alternatives which actually proved better. He didn't try hard selling a... See more

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Rated 4 out of 5 stars

Had a new kitchen fitted in March 2026 and we are very pleased with it. John at Colchester spent a lot of time with us whilst we chose between the many options available. The only disappointment was... See more

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Rated 5 out of 5 stars

Thank you so much to staff on the shift today in Colchester Wicks. The manager Renato was great and supported us to exchange our items. Colchester service was superb and staff were very helpful. We a... See more

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Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Colchester

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Clarendon Way, Colchester, Essex, CO1 1XF, United Kingdom

  • +441206763563

4.6

Excellent

TrustScore 4.5 out of 5

139 reviews

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4.6

All reviews

(139)

14,161 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT USE FOR BATHROOM DESIGN THEY ARE A JOKE

Sales team/designers are very good at there job they will tell you exactly what you want to hear and the cost for the extra work will only be a little more about £900 on top of what you pay wicks for specialist work. this is after they have visited your home and have seen exactly what is needed. then once the job has started the real costs start coming mine cost an extra £3000 in extra work needed. at the point when you have a stripped out room and no choice to continue. to make matters worse a job that was only going to take 2 weeks took 8 due the sales person ordering the wrong items and the worktop being delivered damaged 4 times. whole prosses was a joke i have only scratched on the surface avoid like the plague do not use, their customer service is beyond belief, they never call back or reply to emails.

February 2, 2026
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Reply from Wickes - Colchester

Hi, Jane. Thank you for taking the time to share your review with us. I'm sincerely sorry to learn that you're not pleased with the quotes you received for extra work to be completed. I'm also sorry to see that you had issues with your delivery and are not happy with the customer service you received when contacting us regarding this. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Rated 5 out of 5 stars

Had the pleasure of dealing with Andrew…

Had the pleasure of dealing with Andrew Lovlee at Wicks Colchester Branch for a complete bathroom refurbishments. Andrew’s attention to detail and designs were exactly what I was looking for. Complete customer focused and professionalism stood out to me when dealing with Andrew which ultimately lead me to complete my order.

May 10, 2026
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Reply from Wickes - Colchester

Hi Rahul, Thanks for taking the time leaving your review. We're happy to hear that you had a positive experience at our Colchester branch. It's great to know that you were impressed with the attention to detail and designs for your bathroom refurbishment. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

I have bought a kitchen from Wickes

I have bought a kitchen from Wickes, Colchester branch. Mr Andrew Lovlee was very helpful, nothing was too much to ask for and he designed a kitchen that is perfect for me.

April 24, 2026
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Reply from Wickes - Colchester

Hi Shelia, Thanks for taking the time leaving your review. We're happy to hear that you had a positive experience at our Colchester branch. It's great to know that Andrew was so helpful in designing your perfect kitchen. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Had our ensuite designed by Andrew…

Had our ensuite designed by Andrew Lovlee and am really happy. He made suggestions that improved our design and nothing was too much trouble. Highly recommend ⭐️⭐️⭐️⭐️⭐️

April 25, 2026
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Reply from Wickes - Colchester

Hi Bernadette, Thanks for taking the time leaving your review. We're happy to hear that Andrew was able to help you improve your bathroom and made the process easy for you. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Five-star service from Wickes Colchester

I had a brilliant experience with Wickes Colchester, from start to finish. The sales process was very smooth, transparent and personalised. Salesman Andrew Lovlee was a pleasure to deal with and was very responsive to queries - nothing was too much trouble for him.
Then when it came to our installation, we could not have asked for a better fitter than Michael Robinson of ​DLR Kitchen Installations LTD - really friendly, highly skilled, and incredible attention to detail at every turn.
I would not hesitate to recommend Wickes Colchester to anyone looking for a high quality kitchen at a competitive price.

March 2, 2026
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Reply from Wickes - Colchester

Hi Martin, Thanks for taking the time leaving your review. We're happy to hear that the sales process was smooth, transparent, and personalized, and that you found Andrew responsive. It's great to know that you were pleased with the installation and the fitter's skills and attention to detail. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Colchester Bathroom Appointment

We visited Andrew Lovlee in the Colchester branch in April for a bathroom redesign. Compared to competitors the price was much more reasonable and the ideas put forward were amazing. Andrew didn't just only listen to what we wanted, he clearly understood how small design tweaks would make such a big impact to both style and practability. 10/10 would recommend and use again for further designs!

April 26, 2026
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Reply from Wickes - Colchester

Hi Amy,

We appreciate you taking the time to share your experience with us. We're happy to hear that you found the price reasonable and the ideas amazing. It's great to know that the design tweaks by Andrew made a big impact on both style and practicality. Thank you for your recommendation! -Ellysse

Rated 5 out of 5 stars

Fantastic service by Andrew Lovelee

Fantastic service by Andrew Lovelee. Professional and explained everything well. Thank you

April 26, 2026
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Reply from Wickes - Colchester

Hi, Louise. Thank you for taking the time to share your review with us. We are really pleased to see that, Andrew, provided a fantastic professional service during your visit. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Andrew helped plan our kitchen with all…

Andrew helped plan our kitchen with all our needs in mind whilst trying to secure us the best price. Lovely man!

April 6, 2026
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Reply from Wickes - Colchester

Hi Miss Merchant, We're so happy to hear that Andrew was so helpful in planning your kitchen while keeping your needs and budget in mind. Thank you! - Sean

Rated 5 out of 5 stars

From start to finish the Wickes team were Great

From start to finish the Wickes team were great.
Special thanks go to AJ in store for the design and advise & Glenn Corley our kitchen installer who did an amazing job we would highly recommend his work .
Thanks Les &Sharon

March 3, 2026
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Reply from Wickes - Colchester

We're happy to hear that AJ and Glenn were great from start to finish. It's wonderful that the design and advice provided in-store, along with the installation, met your expectations. We appreciate your recommendation! -AK

Rated 5 out of 5 stars

I’ve just had a my kitchen fitted and I…

I’ve just had a my kitchen fitted and I love it. John the designer was so helpful and patient with me from the start with me and my constant mind changing. From coming to the house and measuring to in store going through every detail. . I had an image in my head and he created just that and more. I would recommend him to anyone. Thank you!

January 21, 2026
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Reply from Wickes - Colchester

Hey Lianna, thanks for your amazing feedback regarding your design experience from John in our Colchester store. It makes us proud you're happy with the result and enjoy your new space! - Dylan

Rated 4 out of 5 stars

New Kitchen

Had a new kitchen fitted in March 2026 and we are very pleased with it. John at Colchester spent a lot of time with us whilst we chose between the many options available. The only disappointment was that the proposed light board above the window was too flimsy to be unsupported across the span required.
Steve's team of fitters were very professional and respectful of our home. Would definitely recommend.

March 6, 2026
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Reply from Wickes - Colchester

Hi Kelvin,

We're pleased you're happy with your new kitchen. It's great to hear that John spent time guiding you through the choices and that the fitting team were professional. We appreciate your recommendation and feedback regarding the light board. -Ellysse

Rated 5 out of 5 stars

Just had a in store appointment with…

Just had a in store appointment with Andrew lovlee and wow what a very nice and very knowledgeable man he planed out our shower room and it was so much better than we ever imagined it could be

March 21, 2026
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Reply from Wickes - Colchester

Hi Michele, Thanks for taking the time leaving your review. We're happy to hear that the planning of your shower room exceeded your expectations with Andrew's knowledge. This is the kind of experience we aim to provide with all out design appointments. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Wickes Kitchens

Visited Wickes store in Colchester for a kitchen design which was carried out by Andrew Lovlee. Andrew provided a first class service and came up with a design that really works for me. His attention to detail was superb. Andrew managed to create a design that is both stylish and functional. The total price (supply only) is unbeatable and represents amazing value for money. Many thanks Wickes for this fantastic service, in particular, many thanks to Andrew for being creative and giving me options that I hadn’t even thought of.

March 17, 2026
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Reply from Wickes - Colchester

Hi Peter Rose, We appreciate you sharing your kitchen design experience. We're happy to hear that you received first-class service and a design that works for you. It's great to know that the price represents amazing value for money and that Andrew gave you options you hadn’t even thought of. - Sean

Rated 5 out of 5 stars

Fantastic service from start to finish

Colchester Wickes have done the most amazing job on our kitchen. John handled the order with efficiency and precision and Steve and his team were utter perfectionists. It was easy to watch the process and Steve kept me up to date with everything all the time. Thanks Wickes Colchester for a 5 star job!

March 2, 2026
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Reply from Wickes - Colchester

We're happy to hear that John and Steve provided a 5-star kitchen experience. It's great to know that the order was handled efficiently, and the installation team were perfectionists. We appreciate your feedback! -AK

Rated 5 out of 5 stars

Purchased a kitchen from Wickes

Purchased a kitchen from Wickes, the whole process was fantastic. From the kitchen designers first visit to the installer completing works. The designer interpreted my requirements and added practical ideas. The installer was a perfectionist and very professional. Wickes kept me up to date with all deliveries and timescales. I can thoroughly recommend them.

March 6, 2026
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Reply from Wickes - Colchester

Hi Kellie Devonport, We're happy to hear that you had a fantastic experience purchasing a kitchen from us. It's great to know that the designer understood your requirements and the installer was professional. Thank you for recommending us. -LC

Rated 5 out of 5 stars

Great design as always

Andrew is great at helping plan out spaces, he previously did our kitchen and other elements.
We now return to look at other parts of the home and as always it was simple and his input was invaluable.

March 3, 2026
Unprompted review
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Reply from Wickes - Colchester

Hi, Thanks for taking the time leaving your review. We are happy to hear that Andrew was able to help you design your next project and always makes it simple making the process easier for you. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Highly recommend

Andrew Lovlee was our kitchen design consultant, the most lovely kind and professional man. Came to our home and planned all the kitchen for our renovation journey. I cannot recommend Wickes kitchen highly enough. Great price and lots of options available. The whole process was super easy and straight forward and Andrew is faultless. Thank you.

February 27, 2026
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Reply from Wickes - Colchester

Hi Heidi.

We're happy to hear that our design consultant was so helpful during your renovation. It's great to know that the process was easy and straightforward for you. Thank you for your kind feedback.- PP

Rated 5 out of 5 stars

Kitchen search

Today we visited the Colchester store, 2nd time in a week, we were looking for a new kitchen which is a lot to think about, we were served by Andrew Lovlee. From the very start Andrew made us feel welcome, he was extremely knowledgeable in the products and it made our search a whole lot easier.
We placed our order today, fingers crossed that it all goes to plan.

February 27, 2026
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Reply from Wickes - Colchester

Hi Susan, We're happy to hear that your experience was so positive. It's great to know that Andrew made your kitchen search easier. We appreciate your order and hope everything goes smoothly! -SM

Rated 5 out of 5 stars

Fantastic staff and great experience

Andrew Lovlee did a fantastic job helping redesign my kitchen and bathroom. Completely understood what I was after whilst using his expertise to help perfect the outcome. Communication was spot on from start to finish.

Will be recommending him to others 👍

February 24, 2026
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Reply from Wickes - Colchester

Hi Josh,

We're happy to hear that you were pleased with the redesign of your kitchen and bathroom and the communication you received from Andrew. Thank you for the recommendation! -Ellysse

Rated 5 out of 5 stars

Wickes, Colchester - James

James worked very hard to craft an excellent refurbishment to our en suite. Site visits, and a number of visits by us to the Colchester Wickes store, to make sure everything was perfectly designed.
Only the window was remaining.
Spires carried out the refurbishment work to the highest possible standard.

February 10, 2026
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Reply from Wickes - Colchester

Hi Christine, Thanks for taking the time leaving your review. We're happy to hear that the en suite refurbishment met your expectations and that the design process, including site and store visits, was worthwhile. Thanks again for the kind feedback. -JL

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