Wickes - Doncaster Reviews 

128
TrustScore 5 out of 5

4.8

Leger Way, Doncaster South Yorkshire, DN2 6AZ, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We would like to commend outstanding service to Tyler Whapplington who designed, measured and planned our dream kitchen. From start to finish, he's been perfect. From measuring up, patience with my tw... See more

Company replied

Rated 1 out of 5 stars

Ordered an internal door and 4 fence panels for today's delivery 7am-7pm. Text message evening before for delivery 7am-11am which would have been perfect if my day off. Contacted the store to see if c... See more

Company replied

Rated 5 out of 5 stars

Travelled from barnsley to Doncaster store to collect an item which said was in stock here , after about 45 mins of Sarah and the flt driver looking ( sorry forgot his name Pete ? ) item still cou... See more

Company replied

Rated 5 out of 5 stars

Today I visited Doncaster, I have a tradepro account and dont normally do reviews. I use Wickes for customers and personal use alike and have also found Doncaster to be be top of their tree for how th... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Doncaster

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Leger Way, Doncaster, South Yorkshire, DN2 6AZ, United Kingdom

  • +441302367867

4.8

Excellent

TrustScore 5 out of 5

128 reviews

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4.8

All reviews

(128)

14,520 reviews in the last 12 months

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Rated 5 out of 5 stars

Went for a click n collect item

Went for a click n collect item, a bag of kiln dried sand which was taken out to my car in the disabled car park by Anna who was extremely professional and helpful. Thank you Anna x

March 19, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

Hi Geoff.

We're happy to hear that you had a positive experience with our click and collect service. We appreciate your kind words and are so glad our service was helpful and professional.- PP

Rated 5 out of 5 stars

Thank Kay for your help

Thank Kay for your help

March 19, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

Hi Tica,

Thanks for taking the time to share your feedback with us, we are glad Kay managed to help you get what you needed. - Sean

Rated 5 out of 5 stars

I went onto your Doncaster branch for…

I went into your Doncaster branch for the 2nd time to exchange 2 items. A lady named Anna was extremely helpful.
I asked her if she knew where i could find my replacement items.She immediately pulled my trolley to the items I required, lifted them onto the trolley as they were heavy for me to handle, showed me where I could find my other items and helped me choose and then proceeded to
Pull the trolley to the cashier.
I paid for my goods and there she was waiting for me to pull the trolley to my car, I couldn't believe it .....she lifted my heavy items into the boot of my car and wished me a good day.
Absolutely fantastic service.
Anna certainly made my day

March 18, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

Hi Dawn, We're happy to hear that you had such a positive experience at our Doncaster branch. It's wonderful to know that Anna was so helpful and made your day. We appreciate you taking the time to share your feedback. - Sean

Rated 5 out of 5 stars

Samantha made my visit to wickes an…

Samantha made my visit to wickes an excellent one. She advised me , answered all my questions and nothing was too much trouble.

March 11, 2026
Unprompted review
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Reply from Wickes - Doncaster

Hi Carol, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Samantha was able to provide quality customer service. -SM

Rated 5 out of 5 stars

Doncaster store

Kay in doncaster store was very knowledgeable and had all the information I needed to know she went above and beyond would highly recommend a vist to see kay at wickes doncaster

March 8, 2026
Unprompted review
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Reply from Wickes - Doncaster

We appreciate you taking the time to leave your review. We're so happy to hear that you had a positive experience and that Kay was helpful. -AK

Rated 5 out of 5 stars

The assistant inn the store kay was so…

The assistant inn the store kay was so very understanding and helpfull with everything , would highly recomend all the staff here thay are so helpfull

March 6, 2026
Unprompted review
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Reply from Wickes - Doncaster

We appreciate you taking the time to leave your review. We're so happy to hear that you had a positive experience and that our team was helpful. - Sean

Rated 5 out of 5 stars

Excellent service

We went to collect an order and clint was very helpful,very knowledgable and gave me good advice for my DIY project. Even helped take our items to the car!! Fantastic service thank you clint..

March 4, 2026
Unprompted review
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Reply from Wickes - Doncaster

Hi Jill, We appreciate you taking the time to share your experience. We're so glad to hear that our team member was helpful and knowledgeable and assisted you with your project! - Sean

Rated 5 out of 5 stars

Excellent customer service

Absolutely lovely staff at the Doncaster store. Really friendly, patient and professional. Anna who helped us on the Dulux mixing paint station is a real asset to your company. Really great customer service, the staff member on the check out was also very friendly and patient as we were paying by voucher.

March 1, 2026
Unprompted review
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Reply from Wickes - Doncaster

Hi David.

We appreciate you taking the time to leave us a review. We're happy to hear that our staff were friendly, patient and professional, and that you received great customer service. Thank you for your feedback!- PP

Rated 5 out of 5 stars

Excellent customer care

I purchased on line “Click & Collect” and there were parts missing. I brought the item back this morning and Kay was excellent and sorted out my problem immediately and with good manners and humour!

February 27, 2026
Unprompted review
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Reply from Wickes - Doncaster

Hi, Thanks for taking the time leaving your review. We're happy to hear that the issue with your online purchase was resolved quickly. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

I called in at Doncaster with my dad to…

I called in at Doncaster with my dad to buy the materials to solve the issues with his garden as he's knocking on.. I've been in the trade for 20+ years.
Kay was so helpful and she signed me up to the trade man's discount, which I won't hesitate to use in the future. Fantastic store, and without a doubt Kay is an asset... Give the lady a pay rise!!!

February 22, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

Hi Peter, Thanks for taking the time leaving your review. We're happy to hear that you had a fantastic experience in our store. We appreciate your kind words regarding the team member who assisted you with your trade discount and garden materials. Thanks again for the kind feedback.

Rated 5 out of 5 stars

Pleasant and friendly staff special Ben…

Pleasant and friendly staff special Ben and Diane very friendly and very helpful and they offered good discount and cheaper than b&q
Thank you guys
Doncaster wickes
Regards Peter

February 17, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

Hi John.

We're happy to hear that you had a positive experience with our helpful team! We appreciate you mentioning the great value you received. Thank you for your feedback.
- PP

Rated 5 out of 5 stars

Kay trade assistant

Kay, was very helpful and sorted us out with ease

February 15, 2026
Unprompted review
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Reply from Wickes - Doncaster

Hi Becky, Thanks for taking the time leaving your review. We are happy to hear that Kay was able to help you and sort your issues you had with ease. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Excellent range of products

Excellent range of products, great prices. Staff member Ben was very helpful, showed me alternatives as well as helped me find all the products I needed

February 14, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

Hi, Alison. Thank you for taking the time to share your review with us. We are really happy to see that you found us to have an excellent range of products available and that staff member Ben was very helpful with showing you alternatives whilst helping you find the products you needed. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Helpful staff

Went in yesterday and Rob was very helpful and gave me lots of advice for some laminated flooring. Very friendly and knowledgeable

February 13, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

Hi, Thanks for taking the time leaving your review. We are happy to hear that Rob was able to help you and give you lots of advice on some laminate flooring that you needed. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Doncaster store Kay very helpful

Hi, visited Wicks last week. The staff were very helpful, especially Kay
Ray

February 10, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

Hey Ray, thanks for your wonderful feedback and I'm delighted you enjoyed the service from Kay in our Doncaster store! - Dylan

Rated 5 out of 5 stars

I went into wickes today went to…

I went into wickes today went to checkout and forgot I didn’t have internet on my phone we were greeted by Claire she was really friendly and helped me use the free in store internet.so with discount I saved £15 with her help so she has today secured are custom with you all thanks Claire

February 10, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

We appreciate you sharing your feedback. We're happy to hear that you had a positive experience in our store and that Claire was helpful, ensuring you saved money. -AK

Rated 5 out of 5 stars

Customer Service was amazing!

Tyler made our kitchen buying experience easy and stress-free. He was professional from start to finish and incredibly accommodating when we changed our minds along the way. We couldn’t be happier with the service and would highly recommend him.

February 1, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

We appreciate you sharing your positive experience. We're happy to hear that Tyler made your kitchen buying experience was easy and stress-free, and that our service met your needs. -AK

Rated 5 out of 5 stars

Great Customer Service from Tyler …

After calling the Doncaster Wicks store for some advice on an intergrated coffee machine, I was put through to Tyler. What a star he was. He listened carefully to my query and provided a comprehensive solution and took the time to email me the information too. I visited the store today, and Tyler helped me with the purchase. It is a breath of fresh air in these times to get such great customer service. 10 out of 10 for Tyler, he's a credit to Wicks.

February 1, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

Hi Natalie, Thanks for taking the time leaving your review. We are happy to hear that Tyler was able to give you great advice on an integrated coffee machine and gave you a solution to your query and showed the level of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Paint mix

Called in to get a pot of paint mixed, although it was busy, the staff I spoke to were very polite and Anna was most helpful and sorted my paint mix quickly and efficiently. Many thanks…

February 1, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

We're happy to hear that you received polite and efficient service from Anna during a busy time. We appreciate you taking the time to leave us this positive feedback. -AK

Rated 5 out of 5 stars

Clive gave me a helping hand to load…

Clive gave me a helping hand to load the car today 👍🏼 thank you ☺️

January 28, 2026
Unprompted review
Wickes - Doncaster logo

Reply from Wickes - Doncaster

Hi Richard, Thanks for taking the time leaving your review. We are happy to hear that Clive was able to help you load your car. Thanks again for the kind feedback. -JL

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