Wickes - Dunstable Reviews 

215
TrustScore 5 out of 5

4.8

Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable Bedfordshire, LU5 4JY, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My wife and I both experienced a great service from Jo Dewen who was incredibly knowledgeable and offered numerous ideas and thoughts. She was able to suggest great ideas and solutions for our new kit... See more

Company replied

Rated 4 out of 5 stars

Ricky Dean Cook came to our rescue on Saturday when we visited the Dunstable Branch. We were looking to acquire a new Kitchen for our home. We had our own ideas and some measurements, with a style i... See more

Company replied

Rated 5 out of 5 stars

Steven at Wickes provided excellent customer service from start to finish. He was friendly, polite, knowledgeable, and genuinely customer-focused. It was refreshing to deal with someone so professiona... See more

Company replied

Rated 4 out of 5 stars

I had a really good home measure and in store design experience with Jo Dewen from the Dunstable branch. Jo was punctual, thorough, took the time to explain everything and never rushed me. There... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Dunstable

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable, Bedfordshire, LU5 4JY, United Kingdom

  • +441582606864

4.8

Excellent

TrustScore 5 out of 5

215 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(215)

14,298 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kitchen design made great by the wonderful Joanne Dewan at Wickes

The experience was made great by the designer Jo from the first visit to the completed design. The home visit was set up and Jo called us back within a couple of hours and the appointment was made for the following day. Jo was on time did all the measurements asked what we wanted explained the process and was finished the first appointment within an hour. The nest appointment to see the first draft of appointment was for the same week.That appointment went extremely well and by the end we had a kitchen design we liked. We had then time to consider everything and during this time through email communication Jo was available and always responded to our email very quickly. We could not have had a better experience. Thank you Jo

October 18, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

We appreciate you sharing your feedback. We're happy to hear that Jo made your experience great, from the initial visit to the completed design, with prompt communication and a kitchen design you liked. Thank you! -AK

Rated 5 out of 5 stars

Kitchen

Excellent service from Jo with designing our kitchen, helping us to plan everything out properly and dealing with our countless questions.

October 18, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Amber, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jo in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Marie was excellent sorted everthing…

Marie was excellent sorted everthing for us

October 25, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Peter, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Marie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Friendly

Friendly, all items well displayed and good value.

October 23, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Adrian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store. -AH

Rated 4 out of 5 stars

Kitchen Design

Joanne (Dunstable Branch) was amazing help in designing our kitchen and very helpful and understanding regarding our needs.

The only reason this is a 4 star is because the install hasn’t been completed as I type this.

But the journey to this point has been smooth and made it easy from design to delivery to install date.

Highly recommend using Wickes for your kitchen needs :-)

September 20, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Joanne in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Very helpful service

I needed to check an item in store. It was what I needed so I placed an order for delivery. Marie was very helpful in doing this for me; cheerful and efficient.

October 20, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Marie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I just met Ricky to buy some garden…

I just met Ricky to buy some garden tools and he gave me an excellent service and also he shared his knowledge with me. Thanks alot Ricky

October 25, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi, Manoj. Thank you for taking the time to share your review with us. We are really pleased to see that, Ricky, was knowledgable and provided great customer service. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

So pleased I chose Wickes as they have…

So pleased I chose Wickes as they have been first class from start to finish ,Raphael designed our kitchen and was available in the background when required. The fitters (3D Force ) on behalf of Wickes are equally first class , Very professional and a top quality team . I would highly recommend ten out of ten ,

October 25, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi, Derek. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Raphael, provided a great design service. We are also pleased to hear that your fitters were professional and completed the works to a very high standard. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Everything I need and polite staff

I have been visiting this Wickes store on a regular basis since moving house and it has everything I have needed for doing DIY jobs in my home and garden. The staff are always polite and helpful especially Marie

October 23, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi, ST. Thanks for taking the time to share your review with us. We're happy to see that you found our Wickes store has everything you need for your DIY projects. We are also happy to see that our staff especially, Marie, was polite and helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great customer service

Marie at Dunstable great customer service, always helpful, friendly and efficient.

October 22, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hey Andy, thank you for your amazing feedback and I'm glad you enjoyed the service from Marie in our Dunstable store! - Dylan

Rated 5 out of 5 stars

A great experience designing and…

A great experience designing and planning kitchen with Raphael. After choosing my units Raphael choose tiles and flooring to coordinate.
The fitter went above and beyond to sort minor problems. He left the kitchen and garage tidy.
Really pleased.

October 13, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hello Darryl, thank you for your incredible review, and I'm delighted that Raphael was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Great service !Marie was very helpful and friendly

Marie was very helpful and friendly.
She really is a credit to the store.
Thank you.

October 23, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Gary, We're happy to hear that our team member was helpful and friendly! We appreciate you acknowledging their dedication and your kind words. -LG

Rated 5 out of 5 stars

The lady Marie was so helpful I was…

The lady Marie was so helpful I was very impressed

October 23, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hey Kathy, thanks for your wonderful feedback, and I'm glad you enjoyed the service from Marie in our Dunstable store! - Dylan

Rated 5 out of 5 stars

The lovely marie on the till

The lovely marie on the till , full of joy laughter and very efficient, always smiling and very knowledgeable, top and valued member of staff I hope

October 23, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi, Stephen. Thank you for taking the time to share your review with us. We're happy to see that, Marie, provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Marie from Dunstable branch is helpful…

Marie from Dunstable branch is helpful and friendly. Store is well kept.

October 22, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

We appreciate you taking the time to share your positive experience. We're so glad that you found our team member helpful and the store well-kept.- PP

Rated 5 out of 5 stars

Click and collect with Marie was…

Click and collect with Marie was effortless

October 22, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Michael,

We're happy to hear that your click and collect experience was effortless. Thank you for your positive feedback.- PP

Rated 5 out of 5 stars

Very pleasant service.

Very pleasant service.
Friendly and helpful Marie and good advise for trolley location and knows about Samson the strong.

October 22, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi, Cramer. Thank you for taking the time to share your review with us. We're happy to see that, Marie, was friendly and helpful during your visits. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I was served by Marie. She is exceptional.

I was served by Marie. Every time I've been served by her she has been exceptional. Always so warm and friendly. Absolutely excellent customer service. She is a real credit to the company.

October 22, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi, Paul. Thank you for taking the time to share your review with us. We are delighted to see that Marie was friendly during your visit, providing excellent customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff! Marie makes every visit so easy as she is so knowledgeable, polite and provides great service with a warm welcome.

October 9, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hey Simon, thanks for your five-star review, and I'm delighted that Marie is always super helpful! - Dylan

Rated 5 out of 5 stars

Professional and cheerful

I appreciated the staff directing me around the Dunstable store. Marie at the payment till was particularly helpful in sorting out a problem with a stock number. Altogether a good experience.

October 20, 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

We appreciate you taking the time to share your feedback. We're happy to hear that our staff was helpful in directing you and resolving the stock issue. -AK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look