Why blast me with loud music when all I want to buy is some hardware. Think they must be trying to promote on line shopping. Loud noise is used as a form of torture or to confuse so can’t think why... See more
Company replied
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We had Nadir as our designer and I could not recommend enough! He is very polite and he is quick to tell us which ideas are feasible vs wouldn't work, which has saved us from a lot of headache in the... See more
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10/10 customer service. Zacki served me he was very helpful and knew where everything was without hesitation. Top staff in there. I would highly recommend
Company replied
Very good customer service from Zaki was very helpful pointed us to the right product and made the purchase process smoother than usual and the rest of the team didn’t mind going out of there way to... See more
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Company details
About Wickes - Epsom
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Kiln Lane, Peel Centre, Epsom, Surrey, KT17 1EQ, United Kingdom
- +441372748890
4.6
Excellent
184 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
The older gentleman who always serves…
The older gentleman who always serves me with glasses is brilliant whenever I need anything gets for me straight away makes life easy.
September 23, 2024
Unprompted review
Reply from Wickes - Epsom
Hi Simon, Thank you for the lovely review about your store experience! - Sean
5 star service from Trevor.
Very pleased with the service I received at Wickes in Epsom. Went there a couple of times on the same day and I was served by Trevor. Both times great service. He also remembered me from the first time I visited. He was extremely helpful and polite and gave great service.
September 19, 2024
Unprompted review
Reply from Wickes - Epsom
Hello Cheryl, thanks for your five-star review, and I'm so happy that Trevor was incredible throughout your visit to our Epsom store! - Dylan
Helpful staff
Trevor was very kind and friendly,
he helped me with topsoil bags. Great offer too.
September 20, 2024
Unprompted review
Reply from Wickes - Epsom
Hi Chrissie.
Thank you for taking the time to share your positive experience with us, I'm glad to learn Trevor was able to provide you with an excellent service. - SF
Local company with very helpful staff
Local company with very helpful staff , always open extra tills when it is busy, and items are reasonably priced.
September 21, 2024
Unprompted review
Reply from Wickes - Epsom
Hi Tony
Thank you for taking the time to share your positive experience with us, I'm glad to learn The staff was able to provide you with an excellent service. - SF
Really helpful staff
We have visited Wickes Epsom frequently over the past year, buying things for our house renovation. They have a large range of products at good prices.
All the staff we have encountered have been helpful and friendly, but we have to give a shout out to Trevor in particular, who is such a great asset for your store.
September 20, 2024
Unprompted review
Reply from Wickes - Epsom
Hi Katie, Thank you for your lovely review. We are glad to hear that you have had a fantastic experience using our Wickes store in Epsom and especially Trevor goes above and beyond for customers. - Sean
Good and efficient service
Good and efficient service in the store from Trevor.
September 19, 2024
Unprompted review
Reply from Wickes - Epsom
Hi Philip, Thank you for your lovely review. We are happy to hear that Trevor was able to deliver an efficient service. - Sean
Great service from Trevor
September 20, 2024
Unprompted review
Reply from Wickes - Epsom
Hello Harry, thanks for your five-star review, and I'm glad that you enjoyed the service from Trevor in our Epsom store! - Dylan
Excellent service from Trevor
Excellent service from Trevor , as usual!!
September 18, 2024
Unprompted review
Reply from Wickes - Epsom
Hi There, Thank you for taking the time to leave a lovely review, We are so happy to hear that Trevor was able to give excellent service. - Sean
Reply from Wickes - Epsom
Hi There, thanks for taking the time to share this feedback. RD
I’ve visited Epsom twice and been…
I’ve visited Epsom twice and been excellently helped by Trevor . He is very polite , welcoming , enthusiastic and knowledgeable.
September 16, 2024
Unprompted review
Reply from Wickes - Epsom
Hey there, thanks for your five-star review, and I'm delighted that you enjoyed the service from Trevor in our Epsom store! - Dylan
Customer service was brilliant
Customer service was brilliant, helped me find everything I needed with no hassle. Would definitely recommend. Perfect 👍🏼
September 4, 2024
Unprompted review
Reply from Wickes - Epsom
Hi Charlie, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with our customer service and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
The service I got when coming into…
The service I got when coming into wickes today was amazing!
I couldn’t find my product and the team really helped me find it. Not only that they also advised me with what products I need to decorate my bathroom. Thank you guys !
September 11, 2024
Unprompted review
Reply from Wickes - Epsom
Hi Ellie, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your great experience with our staff and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Excellent service and guidance on…
Excellent service and guidance on products
August 17, 2024
Unprompted review
Reply from Wickes - Epsom
Hi Shelley, Thank you for the lovely review! - Sean
Reply from Wickes - Epsom
Hi Fern, thank you for the lovely review. - Sean
Visited Wickes yesterday and was…
Visited Wickes yesterday and was service by Trevor. Friendly and efficient service.
September 11, 2024
Unprompted review
Reply from Wickes - Epsom
Hey D Flynn, thanks for your five-star review, and I'm glad that Trevor was able to help you in our Epsom store! - Dylan
Trevor was very friendly
Trevor was very friendly. Excellent customer service, he made our visit very pleasant.
September 11, 2024
Unprompted review
Reply from Wickes - Epsom
Hi Lucy, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Trevor and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Trevor at Epsom went the extra mile…
Trevor at Epsom went the extra mile with a smile. Just nice to have assistance when needed.
September 9, 2024
Unprompted review
Reply from Wickes - Epsom
Hey Liam, thanks for your five-star review, and I'm glad that Trevor was able to help you out and went the extra mile in our Epsom store! - Dylan
Excellent service and helpful from…
Been I wickes lots of times over the last year and I’ve always had a great service and helpful advice. Especially from Trevor, daisey, Sophie and maya in particular in the Epsom branch
September 10, 2024
Unprompted review
Reply from Wickes - Epsom
Hi Joe, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with the members of staff from the Epsom branch over the years and the excellent service they provide. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Really good service by Sophie helpful…
Really good service by Sophie helpful advice 100%would visit again
September 10, 2024
Unprompted review
Reply from Wickes - Epsom
Hello Jonathan, thank you for your five star store review. I'm glad that Sophie was able to you in our Epsom branch! - Dylan
Trevor in the Epsom branch is simply…
Trevor in the Epsom branch is simply brilliant, very helpful and knowledgeable. I use wickes Epsom on a daily basis and his help is appreciated.
September 9, 2024
Unprompted review
Reply from Wickes - Epsom
Hi Rabs, thank you for your five-star review relating to our Epsom store, I'm glad Trevor was able to help you! - Dylan
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