Outstanding Community Support from Alice! ⭐⭐⭐⭐⭐ I want to extend a massive, heartfelt thank you to Alice at the Wickes store for her incredible kindness and generosity. Our local school has been s... See more
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I can’t say enough how helpful and kind Alice from Wickes Folkestone has been - she is a true community champion and has helped our organisation out so much this year. I have found accessing the Wicke... See more
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Im the process of getting new bathroom going to start 4th August, today receive email, they did bother to call me, that my sink unit unavailable, no alternative,also problems when a my taps was de... See more
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We had recently a brand new bathroom done with the help of an interest free loan and we are very happy with the entire process and the installation. Luke Sutton from Wickes in Folkestone was extremely... See more
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Company details
About Wickes - Folkestone
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
- Promise 1
Contact info
Park Farm Road, Folkestone, Kent, CT19 5GA, United Kingdom
- +441303277258
3.7
Average
36 reviews
Asks customers to review
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Highly recommended
Great service, knowledgeable staff, highly recommend 👍
July 17, 2025
Unprompted review
Reply from Wickes - Folkestone
Hey Jack, thank you for your amazing review, and I'm glad you enjoyed the service in our Folkestone store! - Dylan
I went into wicks not really knowing…
I went into wicks not really knowing what I was looking at, the staff were extremely helpful. Would highly recommend.
July 15, 2025
Unprompted review
Reply from Wickes - Folkestone
Hey Gemma, thanks for your five-star review, and I'm glad you enjoyed the service in our Folkestone store! - Dylan
If you're new to DIY & need plenty of time to find what you need - go elsewhere. Parking fines!
As a novice redoing a bathroom & kitchen very few staff around to help, very few kitchen brochures available. Only 1 till open so stood in a long queue. To top it off, my first visit to this store resulted in a £100 parking fine because I was parked 15mins over the allowed 90. Not the best experience for someone new to DIY. Will be spending my budget for the new bathroom & kitchen elsewhere now. I need time to explore my options for floors, walls, units, taps etc. and what tools I'll need. I'm not prepared to pay ridiculous parking fines while I figure it all out with minimum assistance from the store.
June 14, 2025
Unprompted review
Reply from Wickes - Folkestone
We appreciate you sharing your experience. We're sorry to hear about the lack of assistance, limited brochures, queue, and parking fine. We aim to provide better support for DIY novices. We'll review these issues. TW
Reply from Wickes - Folkestone
We're thrilled to hear you had a positive experience. We appreciate your kind words about Liam's helpfulness. - AF
Great visit
Store was pleasant, clean and welcoming. Had a great experience and asked a few technical questions which were answered professionally and politely
March 27, 2025
Unprompted review
Reply from Wickes - Folkestone
Hi Darren, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Great service
Great service. Really helpful staff and big thanks to Dave for all the help.
March 29, 2025
Unprompted review
Reply from Wickes - Folkestone
Hi Joe, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dave in our store and that they provided you with useful advice. -AH
I had a great experience especially in…
I had a great experience especially in check out. Ray was doing his best, polite, and quick
Thank you
February 18, 2025
Unprompted review
Reply from Wickes - Folkestone
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ray in our store and that they provided you with useful advice. -AH
Helpgul Dave Graham…
This is too say how helpful Dave Graham is. I know he has been at the Folkstone store for some years and thought it about time I mentioned how good at his job he is. I have witnessed him deal with awkward customers as well. He is a credit to Wickes store at Folkstone.
Thank you
Richard Harden
January 26, 2025
Unprompted review
Reply from Wickes - Folkestone
Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dave in our store and that they provided you with useful advice. -AH
I always go in wickes Folkestone store
I always go in wickes Folkestone store, the staff is really helpful, particularly Roy at the till.
There is enough stock compares to other stores
January 6, 2025
Unprompted review
Reply from Wickes - Folkestone
Hey Francois, thanks for your five-star review, and I'm glad that you enjoyed the service from Roy in our Folkesone store! - Dylan
Great help in store
Received great help finding something I needed, served by Dave. Friendly staff in store.
January 24, 2025
Unprompted review
Reply from Wickes - Folkestone
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dave in our store and that they provided you with useful advice. -AH
Ray a member of staff
I am a regular customer at Wicks Folkestone, a self employed tradesperson. I am in this store most mornings Monday to Friday.
Ray a member of the team usually working on the till is very friendly, always chatty and will brighten up your day.
Ray is an asset to you’re team
January 17, 2025
Unprompted review
Reply from Wickes - Folkestone
Hello, thanks for your amazing feedback, and I'm glad that you always enjoy the service from Ray in our Folkestone store! - Dylan
Visiting the Folkestone store today and…
Visiting the Folkestone store today and was served and looked after by Rachael who was excellent, a credit to wickes she took time out to help me find the Materials I needed, very professional.
Thank you.
Aidan.
January 17, 2025
Unprompted review
Reply from Wickes - Folkestone
Hi Aidan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachael in our store and that they provided you with useful advice. -AH
Always a great service from Ray at the…
Always a great service from Ray at the check out friendly chatty and helpful and multi finish is cheaper at wicks than anywhere else 👍🏻
January 16, 2025
Unprompted review
Reply from Wickes - Folkestone
Hi Dan, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Ray has been extremely helpful these…
Ray has been extremely helpful these past few months as i have started my business on purchases and returns. Always knows where things are and willing to help.
January 14, 2025
Unprompted review
Reply from Wickes - Folkestone
Hi Bill, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Reply from Wickes - Folkestone
Hi Milbery123, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
A brand new bathroom
We had recently a brand new bathroom done with the help of an interest free loan and we are very happy with the entire process and the installation. Luke Sutton from Wickes in Folkestone was extremely helpful and professional in helping us design the bathroom and choose all its element. John Halford then cleared the old bathroom, plastered walls and built the new one in a phenomenal way. We had some leftover tiles and an unused new radiator (in the end we opted for another one) that we returned and got refunded, again in a smooth process. All in all, we are very pleased with what we paid for.
November 29, 2024
Unprompted review
Reply from Wickes - Folkestone
Hey Sadi, thanks for your wonderful feedback, and I'm delighted that Luke and John were able to help you throughout your bathroom design and installation. It makes us proud you're happy with the end result, enjoy your new space! - Dylan
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