Wickes - Havant Reviews 

86
•
TrustScore 4.5 out of 5

4.7

12 Park Way, Potash Terrace, Havant Hampshire, PO9 1HH, GB

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Rated 5 out of 5 stars

Popped into wickes in Havant to gets some materials and needed some help to match something up i asked an Employee Bailey for some advice and can honestly say not only was he helpful and plea-sent to... See more

Company replied

Rated 2 out of 5 stars

The delivery driver decided to change the pland route 4 stops away at 7.30 and ended up delivering at 11.30! The quality of the 3ft fence Panel was terrible due to how it was thrown together it was ov... See more

Company replied

Rated 5 out of 5 stars

Went this morning to buy Stirling Board and roofing sheets for a shed some friends and I erected yesterday. A very helpful woman who was standing guard while a colleague drove a fork lift truck in a... See more

Company replied

Rated 5 out of 5 stars

I needed to buy a lot of equipment for my son who is starting a plastering course at college. All I had was a massive list of stuff (including a hawk (!) and a rasp) with no clue what it was or whe... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Havant

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 12 Park Way, Potash Terrace, Havant, Hampshire, PO9 1HH, United Kingdom

  • +442392442980

4.7

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.7

All reviews

(86)

14,656 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Becky…

The service we received from Becky Carter was excellent, Becky designed our new Kitchen and was very patient with us as we changed the design several times and played about with layout until we were happy and she was always happy to change things around.
Becky was also happy to design an area for our tortoise, Toby.

October 28, 2024
Unprompted review
Wickes - Havant logo

Reply from Wickes - Havant

Hey Stephanie and Nigel, thanks for your positive feedback, and I'm delighted that Becky in our Havant store was so helpful throughout your design process. Enjoy your new space! - Dylan

Rated 5 out of 5 stars

Top tier service

Genuinely top drawer service from Bailey Field today. I had a real issue matching the colour of my kitchen units to a paint and have lost access to my email account with which I made the initial order so couldn't find my orders email and subsequent order number.

Bailey persevered with the system he had in store and eventually we found my order and managed to match the paint. It's this sort of service that sets stores apart from their competitors and Bailey showed how much customer service means to him. Thank you.

October 26, 2024
Unprompted review
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Reply from Wickes - Havant

Hi, Luke. Thank you for taking the time to share your review with us. I'm really pleased to see that, Bailey, went above and beyond to help find the correct colour of paint you required for your kitchen units. Thank you again for your kind feedback. - Scott H

Rated 3 out of 5 stars

Refund issues

The company contracted to fit the kitchen have been absolutely fantastic, Wickes not so great. Once the kitchen had been booked in, any follow up calls have been few and far between. I have doors etc that are surplus to requirements ,however I am being told I may not be able to get refund even though its the design fault why they are surplus not happy

October 18, 2024
Unprompted review
Wickes - Havant logo

Reply from Wickes - Havant

Hello Sharon,

Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding your refund. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. SW

Rated 5 out of 5 stars

The best kitchen designer ever - Adam Osborne

Wish I could give more than 5 stars for Adam Osborne at Wickes Havant.

We looked at a lot of kitchen suppliers and designers, including some very high end companies. We went with Wickes because Adam was - by far - the best kitchen designer we met. He is simply excellent at his job - he's creative and a great listener, so he came up with exactly what we were looking for and came up with useful features we hadn't thought of.

He's friendly, calm and thoughtful, and completely transparent with costs, timeframes and what is and isn't possible. No sales patter, no up-selling - just a desire to work out what we wanted and deliver it perfectly for our budget.

It's been a year since we installed our new kitchen and I've waited this long to write a review in case for any reason the design didn't turn out to be practical after a year's use, or in case the quality didn't stand up to daily wear and tear. A year later, it's still looking as good as new.

Huge thanks to Adam for making what was turning out to be a daunting experience into a simple, easy, and (almost!) enjoyable project - finished on time and on budget.

Can't recommend him highly enough - you'll be in very safe hands.

October 16, 2023
Unprompted review
Wickes - Havant logo

Reply from Wickes - Havant

Hi LJB, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Adam and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

A perfect new kitchen, thank you! From design to completion everything…

From design to completion everything went really well. The designer, Becky Carter, was professional, gave me great advice and ideas. There was no hard sell just reassuring knowledge both of the kitchen and associated elements such as flooring and electrics. The installer, Aydon Rose could not have been more knowledgeable and considerate. He was hugely skilled and with an eye for every detail. It was not an easy job, throwing up a lot of issues all of which were dealt with calmly. I am so pleased with the end result. A complete transformation. Thank you Becky and Aydon!

July 5, 2024
Unprompted review
Wickes - Havant logo

Reply from Wickes - Havant

Hi Jan, thanks for taking the time to share this feedback, we are pleased to hear that Becky and Aydon took care of everything from start to finish and both had an eye for the little details, we appreciate you taking the time to let us know. RD

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