Wickes - Hemel Hempstead Reviews 110

Nassi and Elliot are absolutely amazing great service thank you guys

Deepa Kukadia was absolutely fantastic, we did not feel any pressure sales at all which was great, she explained in detail of all the worktops we were looking at and she recommended one for our budget which we are very pleased with. I would just like to say a huge thanks you to Deepa Kukadia full marks for the service. I will definitely be recommending Wicks to people for kitchens and worktops.

Ian at the Apsley store was just outstanding in his customer service and helped me through everything i needed, including asking if he could help carry bags to the car. Probably the best experience i have had in Wickes anywhere. Thank you for all your knowledge and support through my purchase. An absolute asset to Wickes.

I approached Wickes through their community project for roofing materials for our Repair Shed timber store.
The application was approved in a day and collected soon after from pleasant store personnel.
Fantastic service. We are so grateful

I called the Store at 8 am to confirm if they had a kitchen in stock, I spoke to a very helpful member of staff, Kevin.
He was in store when I arrived at 2pm, and spent his time collecting all the items I needed loading the trolley and storing it for collection.
He went above and beyond, Thanks Kevin 5 star service.

We had a great experience when we were redesigning our bathroom. Deepa was absolutely lovely. She listened to what we wanted and helped us perfect what we wanted by offering her experience! There was plenty of communication and it all went very smoothly. Very happy customers.

Very friendly and helpful staff- The store manager Elliot is extremely kind, and was very helpful over the phone and via email. Could not thank him enough for his support on my community project!

We met with Kalpesh Bhatt to discuss the design of our kitchen, and he was extremely helpful throughout the process. He was patient, attentive, and provided great support in helping us plan the kitchen exactly how we wanted it.
Kalpesh took the time to go through the design in detail, answer our questions, and offer useful suggestions, which made the whole experience smooth and enjoyable. We really appreciated his professionalism and help.

Needed a bit for a broken lawnmower handle. I asked B@Q for advice. They suggested I needed to buy a whole new machine. Nassi at Wicks was excellent, she sorted me out with a bolt and a washer which cost just £4.50. Great service.

Excellent Service!!!!
Thank you NASSI.

Great customer service delivered always by the guys at Wickes Hemel Hempstead. Always so friendly and polite. Stand out staff for me is Oliver and Nassi at my recent visit to the store. Was looking for wall mouldings and they were very helpful. Tried their best to help me find them in the store, when they couldn’t they helped me order them for home delivery.
I know it’s their job but for me it’s great customer service going the extra mile.

Excellent service at Wickes from Kai.
Without hesitation he happily helped take a large number of heavy products to my car and load them into the boot. A really pleasant young man and a credit to the company.

Great service at Wicks Hemel Hempstead and had an excellent service thanks to Nassi. She went above and beyond to help me find the tap cartridge. She made me feel valued customer at Wicks.

I visited the Hemel Hempstead branch yesterday. A very nice and helpful employee named Toby helped me with my query and even made a coffee for me which was most appreciated. Customer Service like this is a credit to the Company

Kirsty and Flo were particularly helpful in helping me to manage my purchases on Easter Saturday. I am elderly and temporarily disabled by a bad foot so I couldn't have managed without their help.

Flo was very helpful in helping me find what i wanted

This guy Finn, is so polite and helpful.
Thank you.

We applied to the Wickes Community Programme and Elliot at our local branch in Hemel Hempstead was super helpful and kind. We have received a donation of two lovely new wheelbarrows, which are really helping our volunteers to move things around the garden safely. Thank you!

We were very impressed with Deepa’s knowledge and understanding of our needs and preferences, when planning our bathroom.
Deepa has a friendly and professional work ethic.
We appreciated her expertise when helping us decide what would be the best room for us.
Deepa regularly checked in with us, even after ordering our bathroom, to make sure we were happy and satisfied with our purchases.

I use Wickes Hemel Hempstead Apsley Branch
Use them continuously for DIY products on numerous occasions I go in and speak to Ian. He is always so helpful. Has a good knowledge of products and points me in the right direction. The service he gives is on and above anywhere else.