Three times I have purchased items for click and collect which are showing in stock , three times they have not had the stock when twice after travelling to the store . Terrible service , I don’t kn... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Three times I have purchased items for click and collect which are showing in stock , three times they have not had the stock when twice after travelling to the store . Terrible service , I don’t kn... See more
Company replied
We are absolutely delighted with our new kitchen from Wickes. Wiktoria listened to us and the design has made the most of our small space, and we couldn’t be happier with the result. A special... See more
Company replied
I don't write reviews, but this can't go unnoticed. I have come into the store a couple of times, and Shannon always makes it a pleasant experience. She is polite and very friendly. Any time I have a... See more
Company replied
Visited Wickes store on Saturday 26th September at Huntingdon. I asked a member of staff, Andy, to assist me with purchasing some top soil. He didn't hesitate to help me even in so far as giving me ha... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
38 St. Peters Road, Huntingdon, Cambridgeshire, PE29 7DA, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience shopping at Wickes Huntingdon recently. I bought a few items and the service was excellent. Special thanks to Lexi who served me – she was incredibly kind, helpful, and made the whole process smooth and pleasant. Highly recommend this store and the team!

Reply from Wickes - Huntingdon
I had a very pleasant experience in store today. Shannon was extremely helpful, polite and went out of her way to help me. Great customer service!!

Reply from Wickes - Huntingdon
We are both delighted with our new kitchen from Wickes.
From the planning experience at their Huntingdon store provided by their design consultant, (Wiktoria), to Joshua at their central customer services, to the selected fitter, Roger Shakespeare Kitchens, our experience was very good indeed. Would definitely recommend

Reply from Wickes - Huntingdon
Great service from lexi and team

Reply from Wickes - Huntingdon
Had what I wanted easy to pick up and Lexi at the check out was excellent, informative, welcoming and a credit to Wickes👍👍

Reply from Wickes - Huntingdon
The shop is well-organized, and the staff is friendly. I particularly noticed Lexi, one of the sale assistants, who was very pleasant and had a positive attitude.

Reply from Wickes - Huntingdon

Reply from Wickes - Huntingdon
Short waiting times at the checkout, a wide range of products, and friendly, helpful staff who are always willing to offer assistance and advice.

Reply from Wickes - Huntingdon
Wickes is my husband’s Sephora so we come here often. Service is consistently good. Staff are always very kind.

Reply from Wickes - Huntingdon
Staff were really friendly and helpful , Lexi who served me was very friendly!

Reply from Wickes - Huntingdon
Always great service from Wickes Huntingdon.
Lexi served me today and was helpful and polite.

Reply from Wickes - Huntingdon
⭐⭐⭐⭐⭐
I received excellent service from Lexi at Wickes. From the moment I spoke to her, she was extremely helpful, polite and charming, and what really stood out was that she took a genuine interest in me as a customer.
Nothing felt rushed or transactional — Lexi took the time to listen, understand what I needed and make sure I was looked after. It’s increasingly rare to receive such personable and genuine customer service, and she is a real credit to Wickes.
Thank you, Lexi — a genuinely excellent customer experience.

Reply from Wickes - Huntingdon
Most of the staff are helpfull but lexi was very helpfull and efficient.
I do have one question. Why do you put stickers on the front face of all products and they only come off leaving a mess?.

Reply from Wickes - Huntingdon
Went to the Huntingdon store of which I only have good experiences to buy a whole set of Wicked Pro 18V cordless tools which are currently on promotion for having free battery which was advertised on a large A4 sign, went to the till and was told there was only ONE battery pack in stock of which I would need several and was told none are on order and hardly any stock for miles what’s the point of having a promotion that you can’t fulfil it?
A wasted trip disappointed from Wickes, planning now to go Screwfix with my money. Poor show wasn’t even offered a work around to discount the 4.0Ah battery set which I would have taken … or offered to return to the store to collect them in future
I’ve always complimented Wickes however this is just disappointing experience spoke to the online chat with Elizabeth who didn’t help only referring to call a number claiming there was stock in the warehouse I even returned the store spoke to the manager and stated they could not discount the other batter pack
A lost sale was about to spend £600 on a fullest Wickes don't seem to care

Reply from Wickes - Huntingdon
Visited your Huntingdon branch this morning to purchase a Chester pine door, was served by Lexi, who was helpful and polite.

Reply from Wickes - Huntingdon
Great range of products available in store. Ron was excellent in helping finding what we needed.

Reply from Wickes - Huntingdon
Had just what I wanted and staff were very helpful with suggestions.

Reply from Wickes - Huntingdon
I love Huntingdon Wickes and believe it is the staff that make the difference; helpful, knowledgeable and friendly.
I met Lexi yesterday who was shadowing a colleague whilst undertaking her training. If this new member of staff is an indication of the calibre of staff being employed then this branch will continue to excel.

Reply from Wickes - Huntingdon
Went on website, could check the item was in stock and order was ready within 15 minutes. A set of bathtaps for £23. A bargain.

Reply from Wickes - Huntingdon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.