Wickes - Huntingdon Reviews 

151
TrustScore 4.5 out of 5

4.7

38 St. Peters Road, Huntingdon Cambridgeshire, PE29 7DA, GB


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Rated 5 out of 5 stars

Sarah was very efficient,helpful and patient while choosing and designing my new kitchen. I have used Wickes kitchens various times but I do feel the quality isn't as good as it has been in the past.

Company replied

Rated 1 out of 5 stars

Appalling from start to finish. Bathroom measured incorrectly by sales person, sold incompatible products, completely misquoted for extra installation costs. Wrong products delivered, months to instal... See more

Company replied

Rated 5 out of 5 stars

We had our Kitchen designed by Sarah Gerrard Cook and she was outstanding. From start to finish, nothing was ever any trouble and she made some excellent recommendations and has transformed our kitche... See more

Company replied

Rated 5 out of 5 stars

Lewis was extremely helpful, knowledgeable, and went above and beyond to assist me. He took the time to explain everything clearly and even helped me save some money by using his discount card, whi... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Huntingdon

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 38 St. Peters Road, Huntingdon, Cambridgeshire, PE29 7DA, United Kingdom

  • +441480455061

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

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4.7

All reviews

(151)

14,141 reviews in the last 12 months

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Rated 5 out of 5 stars

George was a star!

I was lucky enough to be helped by George who sorted out my requirements, advised me on what else I needed and, after he took my payment, carried everything to my car. He was knowledgeable, charming and helpful and you are a lucky company to employ him.

October 19, 2025
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Reply from Wickes - Huntingdon

Hi Kate.

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the assistance received from George and are glad that the advice and service met your needs. Thank you for your feedback.- PP

Rated 5 out of 5 stars

New bathroom

Our whole experience with ordering our new bathroom from Wickes was fantastic. Sarah was very polite and helpful when designing our new bathroom and she made the process very easy and hassle free.

When it came to fitting, mark and his team were absolutely fantastic. He was punctual, has exceptional quality of work, and really friendly. Our bathroom looks amazing now and works great.

I couldn’t recommend wickes anymore for having you’re bathroom done up.

September 7, 2025
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Reply from Wickes - Huntingdon

We appreciate you sharing your positive experience. We're happy to hear that the design and fitting of your new bathroom went smoothly. It's great to know that you found the team helpful and friendly and are pleased with the result. We hope you enjoy your new bathroom for many years to come! -AK

Rated 5 out of 5 stars

Wickes Huntingdon - Bathroom

Wiktoria from the Huntingdon office was absolutely immense! I was very impressed with her ability to suggest amendments to our plans without coming across as interfering or taking over. It was her experienced professional advice and was spot on! Wiktoria is very personable and from our initial appointment I was very impressed with her knowledge. Dean who completed the installation was also very professional. Open, honest and tidied up after himself every day. Our bathroom is lovely and we have had no issues post installation. Thanks Wiktoria, our experience with you was exceptional, well done. James & Nikki D.

September 1, 2025
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Reply from Wickes - Huntingdon

Hi There,

We appreciate you sharing your experience. We're happy to hear that you were impressed with the suggestions and knowledge. It's great to know that the installation was professional and that you are happy with your bathroom. Thank you for your kind feedback

-Ellysse

Rated 5 out of 5 stars

Absolute star

Sarah was an absolute star helping us create our dream en suite bathroom. She made it easy with great ideas on style and design. I would highly recommend Wickes and going to see Sarah in particular. Many thanks.

October 5, 2025
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Reply from Wickes - Huntingdon

Hi Karen and Kevin, We're happy to hear that you had such a positive experience creating your dream en suite bathroom. We appreciate your kind words regarding the assistance you received from Sarah. We aim to provide helpful service. Thank you for recommending us! -LC

Rated 5 out of 5 stars

New Bathroom

From the off the contact and explanation as to how things work have been great. Sarah Jenkins has been polite, informative and excellent in helping make the process smooth to date. There have been no delays and she has helped in mocking up images of bathrooms as to help me pick what I want. So far, so good!

October 4, 2025
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Reply from Wickes - Huntingdon

Hey Mark, thanks for your five-star review, and I'm delighted that Sarah in our Huntingdon store has been really helpful and excellent throughout your bathroom design experience! - Dylan

Rated 5 out of 5 stars

Excellent Service

Wiktoria was so helpful - no matter how many questions I had, she was always happy to help. Our last experience of buying a kitchen was horrendous so we were quite nervous but Wiktoria (from the showroom) and Michael (kitchen fitter) were absolutely brilliant and took all the stress out. We had absolute faith and trust in both of them and best of all, we ended up with a beautiful kitchen and better than we had anticipated. The design and quality of workmanship is second to none. I would highly recommend to anyone thinking of buying a kitchen!

May 12, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hi Helen, we appreciate you sharing your experience. We're so happy to hear that our team helped make the process stress-free, and that you love your new kitchen. Thank you for your positive feedback. -LG

Rated 4 out of 5 stars

New bathroom

Wickes free bathroom design service was great and Sarah Gerrard-Cook at the Huntingdon store was absolutely fantastic. She not only helped us design the bathroom, find products and gave sound advice but also followed things up consistently, throughout the installation. We are very happy with the end product and the bathroom looks lovely.

August 29, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hi Zena Hollins, We appreciate you taking the time to leave us a great review. We're happy to hear that you had a positive experience with our free bathroom design service and that our colleague Sarah Gerrard-Cook at the Huntingdon store was so helpful. - LC

Rated 1 out of 5 stars

Very disappointed with the service the…

Very disappointed with the service the delivery never turned up even though I said for it

September 13, 2025
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Reply from Wickes - Huntingdon

We are very sorry your delivery did not arrive as scheduled. We have requested additional information, so we can get this looked into further. -AK

Rated 5 out of 5 stars

Excellent customer service

I went to the Huntingdon store to buy some dulux paint which was on offer. The paint I wanted was not on display so I asked a member of staff, a young man named George, for assistance. George checked for me but had to apologise that the item was, unfortunately, out of stock in the store. He then guided me to the website where I could place a click & collect order. As he was so helpful and approachable, I then asked for his assistance with a shower set which I was considering purchasing but was unsure if suitable for my needs. Having listened to my requirements and looked at the product, he advised that it should be suitable but, if not, could be returned, providing that there was no damage to the item or packaging. I, therefore, purchased the product and I am very happy with it. I was very impressed and satisfied with the level of customer service that George provided and will return to this store.

September 9, 2025
Unprompted review
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Reply from Wickes - Huntingdon

We're happy to hear that you were impressed with the assistance you received from George during your visit. We appreciate you taking the time to share your positive experience, and we're glad you're happy with your purchase. -AK

Rated 5 out of 5 stars

Helpful service

Wiktoria was very helpful throughout the process of making our initial enquiries and then booking a home visit and design service. She helped us explore different options to suit our budget and took time to listen and adapt plans according to our preferences. There was never any "hard sell" pressure and the whole experience was professional and friendly.

August 13, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hi Melanie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Wiktoria in our store and that they provided you with useful advice. -AH

Rated 4 out of 5 stars

Wickes kitchen design

We had our kitchen designed at Wickes by Sarah Gerrard-Cook. She was brilliant, designing the kitchen just how we wanted it and always happy to make any changes needed and answer all our questions very quickly and fit appointments in to what worked with our schedule and offering advice on what would work best. She provided very detailed plans to help the builder install as designed.

The delivery of the units was good with good updates and tracking. The quality of them isn’t the best, they are quite flimsy. They do have a very nice finished look. We went with the Ohio sage and it is a lovely colour.
One unit arrived broken and they happily sent a replacement for it, but it took a while to get the replacement. They ship replacements using DX and there was poor communication from them on delivery dates and times as someone needed to be in to receive it. They broke a unit in transit so we had to wait longer for another unit to be dispatched with no updates. We only found this out when we chased wickes customer service and DX.

Sarah kept following up to provide us with contacts needed to resolve the issue and make sure we had everything sorted.

May 10, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hi, Hannah. We're happy to hear that the kitchen design process met your expectations and that you love the finished look and colour. We appreciate your feedback regarding the unit quality and the delivery issues. We'll use this to improve our processes. Furthermore, we're glad Sarah was helpful throughout and resolved any issues that occured. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Sarah Jenkins provided superb service

Sarah Jenkins provided superb service. Extremely effecient, brilliant use of the computer program that planned our new kitchen. We could not be more satisfied.

August 8, 2025
Unprompted review
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Reply from Wickes - Huntingdon

We appreciate your feedback! We're so happy to hear that you received superb service from Sarah Jenkins and found the kitchen planning process so efficient. We're glad you are satisfied! -AK

Rated 5 out of 5 stars

En-suite planning and installation

The whole experience from Wicktoija (wickes planner) coming out to assess and plan the new en-suite to the design, to the fit, to the plumber (mario) has been excellent. We were consulted at every step and the plan was exactly what we asked for. Wicktoija listened to our ideas and was very forthcoming with ideas and advice and knew exactly what we wanted. Mario the plumber was very professional and friendly and again consulted us every step of the installation. The finish and attention to detail is high quality. We cannot praise the experience and Wiktorija annd Mario enough and the new en-suite looks amazing and we are very pleased with it. We would definitely use Huntingdon Wickes again.

June 23, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hey Martin, thanks for your five-star review, and I'm glad you enjoyed the service from Wicktoija and Mario throughout your bathroom design and installation, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Sarah Gerrard-Cook at the Huntingdon…

Sarah Gerrard-Cook at the Huntingdon store was brilliant, explained everything, and was great help with the overall design, even when we changed a few things several times, highly recommend.

May 1, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hey Bernie, thanks for your five-star review, and I'm delighted that you enjoyed the service from Sarah throughout your design experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Wiktoria was really lovely and helpful

Wiktoria was really lovely. She was great with our nervous dog on her home visit. She gave loads of helpful advice, really knows her stuff, and there was never any pressure at all to rush decisions.
Good flexibility for appointments.
A really good humoured lady with an upbeat positive attitude, did really well offering options on a tiny annex kitchen. 😊 I would recommend Wiktoria at Wickes if you are looking to buy a kitchen.

July 23, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Wiktoria in your home visit and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Wiktoria was very kind when I…

Wiktoria was very kind when I approached her regarding a slight issue I had with my order. Very kind and apologetic about the mistake. Double checked everything. Was a pleasure to be served by her!

July 23, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hey Masuma, thanks for your five-star review, and I'm delighted that Wiktoria in our Huntingdon store was really helpful! - Dylan

Rated 5 out of 5 stars

Wiktoria has been amazing

Wiktoria has been amazing. We told her what we wanted and our budget and she designed 2 amazing looking bathrooms for us. She was extremely patient with me answering all my questions and helping me when I couldn’t make up my mind.
She was extremely polite, friendly and professional

April 23, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hi Priscilla, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Wiktoria in our store and that they provided you with useful advice. -AH

Rated 4 out of 5 stars

Patient and supportive design.

The consultation and design of our kitchen with Sarah Jenkins at the Huntingdon store was excellent. She was exceptionally patient with us and helped us to make decisions by offering her experience of our issues and pointing out pros and cons at each stage. Nothing was too much trouble and we felt like valued clients. Four stars rather than five are because of some delay booking in a fitter and an issue with a worktop afterwards but this was swiftly addressed and we are very pleased with the completed work.

March 3, 2025
Unprompted review
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Reply from Wickes - Huntingdon

It means a lot to us that you shared your kitchen design experience with us. It's great to know that you were valued and that Sarah Jenkins' consultation was top-notch, as she was able to help you make decisions based on her experience. We are sorry to hear that there were some issues getting a fitter booked and issues with the countertop, but we are glad to hear that they were resolved quickly.

-AK

Rated 5 out of 5 stars

Excellent service throughout, highly recommended

From start to finish, Billie was amazing at Wickes Huntingdon.
She listened to our ideas, gave valuable insight and helped us realise something wonderful with the redesign of our kitchen space.
Billie was supportive with organising the removal and instal, and when handing it over to Steve, everything was seamless and the job was carried out perfectly.
Overall, we couldn't be happier with the outcome and are very much enjoying our new kitchen!

May 12, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hi, Dean and Maddy. We appreciate you taking the time to share your experience. We're happy to hear that our team member Billie, was helpful in redesigning your kitchen space and that the removal and installation process went smoothly. It's great you are enjoying your new kitchen! Thanks again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Bathroom and Kitchen Supplied and Installed

We have just had our bathroom supplied and installed from Wickes Huntingdon, after having had our kitchen done a couple of years ago. Design consultant Sarah Gerrard-Cook is the main reason we returned. Her customer service is second to none. Our new kitchen and bathroom are not only stunning but also incredibly functional, exceeding all our expectations. We wholeheartedly recommend this consultant to anyone looking to transform their home – you won't be disappointed!

June 26, 2025
Unprompted review
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Reply from Wickes - Huntingdon

We appreciate you taking the time to share your feedback. We're happy to hear that our service met your expectations and that Sarah from Huntingdon was the reason you returned to Wickes. We are pleased that your kitchen and bathroom are both stunning, functional and exceeds your expectations.

-AK

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