Wickes - Huntingdon Reviews 

151
TrustScore 4.5 out of 5

4.7

38 St. Peters Road, Huntingdon Cambridgeshire, PE29 7DA, GB


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Rated 5 out of 5 stars

Sarah was very efficient,helpful and patient while choosing and designing my new kitchen. I have used Wickes kitchens various times but I do feel the quality isn't as good as it has been in the past.

Company replied

Rated 1 out of 5 stars

Appalling from start to finish. Bathroom measured incorrectly by sales person, sold incompatible products, completely misquoted for extra installation costs. Wrong products delivered, months to instal... See more

Company replied

Rated 5 out of 5 stars

We had our Kitchen designed by Sarah Gerrard Cook and she was outstanding. From start to finish, nothing was ever any trouble and she made some excellent recommendations and has transformed our kitche... See more

Company replied

Rated 5 out of 5 stars

Lewis was extremely helpful, knowledgeable, and went above and beyond to assist me. He took the time to explain everything clearly and even helped me save some money by using his discount card, whi... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Huntingdon

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 38 St. Peters Road, Huntingdon, Cambridgeshire, PE29 7DA, United Kingdom

  • +441480455061

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

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4.7

All reviews

(151)

14,161 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited Huntingdon wickes today for a…

Visited Huntingdon wickes today for a new toilet seat, was looked after very well by Sarah very knowledgeable, who’d knew there were so many different kinds
Big thanks to Sarah and the wickes team

May 9, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Thank you for your kind review! We're delighted to hear that you had a positive experience with Sarah. We appreciate your feedback and are glad you found the service helpful.
-AF

Rated 5 out of 5 stars

We went to order an island for our…

We went to order an island for our kitchen and the service was amazing. The lady who helped us (Sarah) was so helpful and wasn’t pushy. We went a few weeks ago for a bathroom purchase and we’re so happy we chose to go back. Very happy with our purchase

May 6, 2025
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Reply from Wickes - Huntingdon

Thank you for your kind review. We are thrilled to hear that you had such a positive experience with our team. We are delighted that Sarah was able to help you find the perfect island for your kitchen and that you were happy with your bathroom purchase. We appreciate your business and look forward to welcoming you back to our store in the future-GS

Rated 5 out of 5 stars

Sarah Jenkins

Had the absolute pleasure of meeting and dealing with the lovely Sarah Jenkins, she was very professional listening to what we required in our kitchen.
From the home visit to planning in store all went smoothly and never felt under any pressure.
Overall a wonderful experience

April 25, 2025
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Reply from Wickes - Huntingdon

Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you were so pleased with the service you received. It's wonderful to know that you found the process to be smooth and enjoyable. We appreciate you recognizing their hard work and dedication. TW

Rated 5 out of 5 stars

Wickes kitchens Huntingdon

Wiktoria at Wickes Kitchens in Huntingdon was super helpful, friendly and a pleasure to deal with.

May 4, 2025
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Reply from Wickes - Huntingdon

We're thrilled to hear about your positive experience with Wiktoria. It's wonderful to know that she provided such excellent service. We appreciate your kind words and will share your feedback with her.
-AF

Rated 5 out of 5 stars

So patient and helpful!

Sarah has designed us exactly what we asked for our kitchen and has been extremely patient with us whilst we made a decision (4 months)
I would definitely recommend Wickes, and more so Sarah to anyone who wants a thorough design service for a kitchen. Always friendly and happy to help, and nothing was too much trouble.

April 26, 2025
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Reply from Wickes - Huntingdon

Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you were so pleased with the design service you received. It's wonderful to know that you found Sarah to be patient, helpful, and always willing to go the extra mile. We appreciate you recognizing their hard work and dedication.
-AF

Rated 5 out of 5 stars

Sarah Jenkins who planned our kitchen

Sarah Jenkins who planned our kitchen, was both friendly and knowledgeable. Not at all into “THE HARD SELL”. Which enabled us to trust her to design and give us the best deal possible.

April 19, 2025
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Reply from Wickes - Huntingdon

We're delighted to hear that you had a positive experience with Sarah. It's wonderful to know that she was able to provide you with the guidance and expertise you needed to create your dream kitchen. We appreciate your kind words and will share your feedback with Sarah. TW

Rated 5 out of 5 stars

Kitchen design success

Billie gave us some great advice and helped to really squeeze in every detail we asked for, adding follow-up appointments to ensure we had enough time to complete the design. We found the whole process very straightforward, and are looking forward to seeing the installation go ahead. I'd highly recommend Wickes for their quality and skill of their design team.

April 18, 2025
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Reply from Wickes - Huntingdon

Thank you for sharing your positive experience. We are delighted to hear that you were impressed with the advice and support you received. It's wonderful to know that you found the design process straightforward and that you are happy with the quality and skill of our design team. We look forward to seeing your new design come to life.

Rated 5 out of 5 stars

Sarah Jenkins is a fantastic designer

We can't recommend Sarah Jenkins enough! She has designed the most amazing kitchen for us and has made such a huge decision for us seem completely easy. She gave really balanced recommendations and came up with ideas that we would never have thought of ourselves. The end outcome is the kitchen and utility that we've been dreaming of since buying our house 8 years ago and we are over the moon! We'll be back shortly to have Sarah design our bathrooms! Thank you again, an amazing kitchen, amazing price and an amazing service 😀

April 21, 2025
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Reply from Wickes - Huntingdon

Hi Mel, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sarah in our store and that they provided you with useful advice. -AH

Rated 2 out of 5 stars

Huntingdon branch

Visited the Huntingdon store, while I was able to purchase what was needed the staff were extremely uninterested in helping. I asked for a Dulux tester to be mixed and after 10 minutes of waiting I gave up. To pick up my click and collect order I had to interrupt someone watching videos on their personal phone behind the till to which I received an eye roll and eventually helped. I would also point out while he was on his phone the queue was growing at the tills. Unprofessional

April 19, 2025
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Reply from Wickes - Huntingdon

Hey Jessica, thank you for sharing your valuable feedback, and I'm sincerely sorry to hear about your experience in our Huntingdon store. If you can please reply back to the private message I've sent you on trustpilot we can look into this further for you. - Dylan

Rated 5 out of 5 stars

Our experience with Sarah Gerrard-Cook

Our experience with Sarah Gerrard-Cook, kitchen designer at Wickes in Huntington has been first class from her visit to our home, she understood my needs and produced an excellent design. On our following visits she made a few suggestions for slight changes all of which were acted on, even when we completely changed our mind about colour of units and worktops nothing was too much problem. When it came to the fitting of the kitchen we had the best possible fitter in Dmitrijs Konosonoks his work ethic is second to none, he was an excellent worker, meticulous in every detail and at the end of every day left everything as clean and tidy as possible. Can’t recommend Sarah and Dimtrijs highly enough.

January 18, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hi Shirley, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sarah in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Outstanding Designer – The Reason I Chose Wickes!

Working with Sarah Jenkins was an absolute pleasure and truly the main reason I chose Wickes for my kitchen project. From the start, she was warm, friendly and made me feel completely at ease. She really listened to what I wanted and translated that into a design that was both stylish and practical. Her creativity and attention to detail were outstanding—I couldn’t be happier with the result. Thanks to her, the whole experience was smooth and enjoyable.

April 5, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hey there, thanks for your wonderful feedback, and I'm glad you enjoyed the service from Sarah throughout your kitchen design. It makes us proud you're happy with the end result, enjoy your new space! - Dylan

Rated 1 out of 5 stars

Once they have your money the service stops

What is the point of agreeing a delivery date when Wickes completely ignore it? The design team are super helpful while making a sale but as soon as they have your money they completely ignore you- customer relations are no better - just say there is nothing they can do which is rubbish

April 9, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Thank you for sharing your feedback. We understand your frustration with the delivery delay and lack of communication. We value your business and are committed to providing a better experience. We'd like to investigate this further. We have sent you a request for further information so we can look into this further for you
-AF

Rated 5 out of 5 stars

Wickes in Huntingdon

Wickes in Huntingdon

Designer Sarah Jenkins

I just cannot praise Sarah enough. She explained everything regarding purchasing a kitchen so clearly and precisely and advised on things I hadn’t thought about. She was friendly and at the same time very professional. Nothing was too much trouble for her and she made the whole experience fun. It was a pleasure to meet her. I would most definitely recommend Wickes and Sarah to friends and family who are thinking of updating their kitchen.

February 6, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hey Ann, thanks for your wonderful feedback, and I'm delighted you loved the service from Sarah throughout your kitchen design experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Professional and helpful bathroom design

Wiktoria was very professional but also friendly and helpful. She sent our bathroom design through very quickly and was flexible with our ideas. She was very knowledgable.

March 2, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hello Jo, thank you for your wonderful feedback and I'm glad that you enjoyed the service from Wiktoria in our Huntingdon store throughout your bathroom experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

We purchased our kitchen from the Huntingdon store at Wickes

We purchased our kitchen from the Huntingdon Branch. We met with Billie Hammond in the show room who discussed what we required for the new kitchen and sat down and went through the process with us from start to finish. She visited us at home to review our current set up and gave some great suggestions, taking measurements to take away to create a plan for us, which was followed up by Steve, the Kitchen Fitter, who confirmed everything was correctly measured. We was really happy with plan for the new kitchen. Billie followed through any questions we had and visited us after completion and ensured we was happy with the end result.

Steve Colbrook fitted our kitchen and from arrival to finish, he was brilliant, explaining each day what his plan for the day was. He was really thorough and very conscientious with his workmanship. We had huge confidence in him at every stage and we was so happy with the end result. He was easy to get along with and we felt completely comfortable with him in our home and loved the final result.

Love the layout of our new kitchen which is so much more user friendly

January 13, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hey Tracey, thanks for your five-star review, and I'm glad that you enjoyed the service from Billie in our Huntingdon store throughout your kitchen design. It makes us proud you're happy with the layout of your new kitchen, enjoy your new space! - Dylan

Rated 5 out of 5 stars

First class, faultless service

We arranged for a home visit from the Huntingdon store and Billie came out to us. She was knowledgeable, friendly and really captured what we needed. We went to see Billie, saw her ideas on a picture and was amazed at what she could fit in such a small space. Truly amazing service from start to finish. We will be back for bathrooms and any other rooms that we are renovating and highly recommend to others!

January 30, 2025
Unprompted review
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Reply from Wickes - Huntingdon

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Billie captured what you needed and was able to make use of the small space, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

An excellent impression

Buying something like a bathroom can be daunting as there is so much to think about like how it will look ,or if the colour choice is good etc.
Sarah J made it easy to choose after coming to do a measure of our bathroom. Nothing was too much trouble and with good suggestions on what would fit and by producing an impression on how it would look allowed us to imagine what it would look like.
She is obviously someone who enjoys helping customers make their choices. She sets a good standard for the company and we hope that will be continued when completed.
Sarah J thank you!

Doug and Alina

December 22, 2024
Unprompted review
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Reply from Wickes - Huntingdon

Hi Douglas, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Sarah and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope you enjoy your new space. - FB

Rated 5 out of 5 stars

Purchasing our new kitchen from Wicks…

Purchasing our new kitchen from Wicks Huntingdon was a very enjoyable experience, from walking into the showroom and being met by design consultant Sarah Jenkins right through to a beautifully fitted kitchen. Sarah was very knowledgeable and extremely helpful. We had no idea what we wanted and was ill prepared for the many choices and decisions we were required to make but Sarah talked us through the various designs, styles and colours available and was very patient when we kept changing our minds. The fitter Mark Forge was an experienced fitter who worked hard throughout the installation. He arrived every day at the agreed time and worked solidly all day and left us clean and tidy. Always going the extra mile to ensure the installation complimented the overall effect.
We are delighted with our new kitchen and would highly recommend Wicks in Huntindon and especially design consultant Sara Jenkins to anyone considering a new kitchen.
Family and friends have also been very impressed.
Many thanks
Dave & Heather
Oldhurst, Huntingdon

October 25, 2024
Unprompted review
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Reply from Wickes - Huntingdon

Hey David, thanks for your five-star feedback, and I'm delighted that you enjoyed the service from Sarah in our Huntingdon store throughout your kitchen design process. It makes us happy also to know that Mark was first class during the installation also, enjoy your new kitchen! - Dylan

Rated 1 out of 5 stars

Never more than 1 person on the tills…

Never more than 1 person on the tills (kip is the only one on the tills bless him) first thing in the morning when us trade need to get our materials and get to our customers. Very slow indeed.

November 14, 2024
Unprompted review
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Reply from Wickes - Huntingdon

Hi JP Thomas,

Thank you for taking the time to provide us with your feedback, I have requested further information for this to be looked into if you can provide us with this we can have this issue looked into - SF

Rated 5 out of 5 stars

I was served by Tony yesterday

I was served by Tony yesterday. The previous customer he had to deal with spoke to him in such a rude manner for absolutely no reason and he was still very polite. When it came to him serving me I said he did very well to bite his tongue and he said he had no choice. Hats off to Tony, what a gent!

November 13, 2024
Unprompted review
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Reply from Wickes - Huntingdon

Hey Natalie, thanks for your five-star review, and I'm delighted that Tony was able to be calm and helpful in store! - Dylan

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