What does it take to get a response from you regarding my refund? I have wrote several emails and left 3 voicemails and have had no response. After my installation was cancelled on the day, communi... See more
Company replied
Mellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe Lancashire, LA3 3FE, GB
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What does it take to get a response from you regarding my refund? I have wrote several emails and left 3 voicemails and have had no response. After my installation was cancelled on the day, communi... See more
Company replied
Excellent service, after service was spot on. Home visit to design to delivery was as promised, on time and no issues. Had some returns as not needed to to my choice, no issues from Wickes.
Company replied
We had an absolutely brilliant experience working with Wayne to design our new kitchen. From our very first meeting, he was professional, approachable and incredibly friendly. Wayne listened to exa... See more
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I’ve never wrote a review on Trust pilot, but felt I needed to. I ordered 10x 25kg bags of cement and the delivery guy carried each bag and put them safely in my porch area,as I was out. It may not... See more
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Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Mellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe, Lancashire, LA3 3FE, United Kingdom
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Struggling to find what we needed, I asked a member of staff, a lovely young lady called Emily who went out of her way to help us.

Reply from Wickes - Lancaster
Wayne’s level of support and guidance was outstanding throughout the process of planning and supplying our new kitchen. The units, fitments and worktops are of a very good quality and Wayne’s commitment to us extended beyond expectations to include top quality after sales service. I highly recommend Wickes as a kitchen design and supply provider.

Reply from Wickes - Lancaster
The new kitchen looks great and the process was as painless as possible for a complex project. Queries and issues were dealt with quickly, courteously and helpfully thanks to Wayne. Cheers.

Reply from Wickes - Lancaster
Fantastic Service, Simon designed our kitchen has a real eye for detail and is patient and not pushy on anything. Talks you through all your options what would work best for you, puts the best price together with all the discounts he can add. I'm so pleased with the kitchen and it was fitted way before we both thought it would. Honestly can't fault it.

Reply from Wickes - Lancaster
Janine Bateson, the design consultant could not have been more helpful or kind. Nothing was too much trouble even though we changed our mind about the colour of the kitchen after it had been ordered. She just got on and redid the order with a smile and the offer of a cup of tea. Would not hesitate to go back to her in the future.

Reply from Wickes - Lancaster
I was totally happy with my Wickes kitchen. It started with a visit to Morecambe store where we were helped by Wayne when we were browsing all the kitchens. We decided on our kitchen and Wayne arranged to come to our house and measure our kitchen. He then arranged for us to go back to store to see design. After a couple of slight changes we decided to go ahead with Wickes fitters who had been recommended to us. They started on agreed date and was all finished within 2 weeks. I am totally happy with the results. The service was efficient all the way through. I can recommend Wayne and Wickes.

Reply from Wickes - Lancaster
Steve was really helpful in store today. He advised what items to get and carried heavy wood to my trolley, making sure we checked out okay and was satisfied with everything.

Reply from Wickes - Lancaster
Jonathan was excellent in guiding us into choosing a completely refurbished bathroom. His design was exactly what we had envisioned and the process was made simple by him. We look forward to having it fitted as soon as possible. Richard & Sue Mellor.

Reply from Wickes - Lancaster
We decided to order a new kitchen from Wickes after dealing with the very helpful and efficient kitchen designer Janine Bateman. We were then allocated a coordinator which was Mathew who was also very efficient. The fitting was completed by Mark Whiteside and his team who did a brilliant, top quality job.

Reply from Wickes - Lancaster
Great service from Dave this morning

Reply from Wickes - Lancaster
Wayne has helped us design our bathroom, full of great ideas and designs, he made the process smooth and advised on everything that we needed

Reply from Wickes - Lancaster
Recently purchased masionary paint , was impressed that the store ( Lancaster) offered samples before buying the 5L paint ( which was in stock) Hollie was happy to help and advise with colour choices

Reply from Wickes - Lancaster
Staff were really helpful and made good recommendations of the best products for our home renovation.

Reply from Wickes - Lancaster
Amazing staff, so helpful finding the paint I needed and gave me lots of options too!

Reply from Wickes - Lancaster
Staff were really helpful, managed to find everything I needed with help.

Reply from Wickes - Lancaster
I purchased an item for click and collect, the item was ready in 10 minutes for me to collect, the service from the staff member was very friendly and efficient. All done in about 30 minutes from choosing the item to collecting it very easy and efficient service well recommended.

Reply from Wickes - Lancaster
Wayne listened to exactly what I needed for my tiny bathroom and managed to work his magic to design a space to fit in everything I wanted without having to compromise. Thank you

Reply from Wickes - Lancaster
Our initial enquiry was for design services to renew our bathroom and design a new ensuite. As result of the engagement of Wayne, one of the designers at Lancaster, who has helped us throughout, we have also ordered a kitchen, tiling and flooring (for our whole project). Wayne has been responsive to a range of requests and as a result of visiting our property also has used that insight to help us to economise on our project whilst pointing us upgrades to get the best from our new kitchen and bathrooms. He has also taken stress out of the project planning for us. His knowledge across the Wickes range as well experience as a designer has come across throughout the process. Also Wickes has offered a range of affordable and good quality products but also access to a great range of options.

Reply from Wickes - Lancaster
Excellent help from Lucy assisting me finding some paint - thank you

Reply from Wickes - Lancaster
If you are looking to buy a new kitchen, go into Wickes, Lancaster, ask for Jonathan Green, design consultant. This guy has the patience of a saint, knowledgeable, efficient and extremely helpful. His expertise was invaluable. He is a credit to the company we got a great kitchen at a great price.

Reply from Wickes - Lancaster
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