Wickes - Milton Keynes Reviews 

134
TrustScore 4.5 out of 5

4.4

Snowdon Drive, Winterhill, Milton Keynes Milton Keynes, MK6 1AP, GB


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Rated 5 out of 5 stars

Nathan was really helpful and engaging throughout the whole design process when we bought our Wickes kitchen. He brought ideas and options to our thinking which resulted in a great design. H... See more

Company replied

Rated 5 out of 5 stars

We were advised on all options and designs without pressure to break the bank by Sarah. Quality kitchen and appliances, kept regularly informed of the status of our design of kitchen and delivery. Met... See more

Company replied

Rated 1 out of 5 stars

Email confirmation says delivery between 7 and 12, its now 6.30 and still not here, I call the store to complain and the guy that answers the phone says oh yeh sorry ive just loaded them on to the van... See more

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Rated 5 out of 5 stars

Nathan was superb in all aspects of knowledge and advice on our new kitchen.I think the wicks technology, in how the picture the product as in computer software needs to be updated and a wider choic... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Milton Keynes

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Snowdon Drive, Winterhill, Milton Keynes, Milton Keynes, MK6 1AP, United Kingdom

  • +441908696632

4.4

Excellent

TrustScore 4.5 out of 5

134 reviews

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4.4

All reviews

(134)

14,369 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would thoughly recommend

Would thoughly recommend. From start to finish very professionally.Sarah Powell our design consultant gave us ideas and great visuals. The fitters Marius Chiuian and his help fitted in four days. Very polite and tidy. Bathroom looks lovely we are soo happy with it.

September 16, 2024
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Reply from Wickes - Milton Keynes

Hi Alison,

Thank you for leaving a lovely review. We are happy to hear that Sarah delivered amazing customer service! - Sean

Rated 5 out of 5 stars

Bathroom

Decided in may to have a new bathroom and shower installed went to Scott at Milton Keynes depot he was first class with his help and design of my bathroom waited about a fortnight for fitting Stephan came and installed my bathroom again his work was first class highly recommended

May 8, 2024
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Reply from Wickes - Milton Keynes

Hi Mark, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Scott and how pleased you are with the service they. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

New kitchen

We recently had a new kitchen designed and provided by Wickes. The whole experience, beginning with the visit from the designer, Scott Crossman, went extremely smoothly. Scott was a pleasure to deal with answering any queries promptly. The kitchen itself is of good quality and we are pleased with it

March 15, 2024
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Reply from Wickes - Milton Keynes

Hi Philippa, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Scott, was able to provide an excellent service and that your ordering experience went smoothly. We greatly appreciate this kind feedback and will be sure to pass it on to the team. - FB

Rated 5 out of 5 stars

The kitchen planner was very helpful…

The kitchen planner was very helpful and knowledgeable, everything went smoothly all delivered on time. Very efficient service.

September 12, 2024
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Reply from Wickes - Milton Keynes

Hey Geoff, thanks for your five-star review, and I'm glad that you enjoyed the service in our Milton Keynes store, with your kitchen planner experience! - Dylan

Rated 5 out of 5 stars

cannot praise fitters Andy & Dan enough…

cannot praise fitters Andy & Dan enough for my kitchen it is absolutely beautiful and i am so pleased with it Andy & Dan were very polite helpful and very professional Scott the designer was excellent all the way through the process from start to finish helping with all questions i had and there were quite a few no issues whatsoever excellent job from all concerned thank you all very much

August 12, 2024
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Reply from Wickes - Milton Keynes

Hey Paul, thanks for your wonderful feedback, and I'm delighted that Dan and Andy, and also the designer Scott were first class throughout your kitchen design and installation. Enjoy your new space! - Dylan

Rated 5 out of 5 stars

new kitchen

Sarah at the milton keynes store explained the whole process and was always accessible when we wanted to make changes. She also suggested we wait a week to order our kitchen as she knew there would be a better deal that would suit us, saving a lot of money. So thank you Sarah Powell.

July 30, 2024
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Reply from Wickes - Milton Keynes

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Sarah explained everything clearly and was able to help you with a better deal, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Sarah Powell

Sarah Powell, Design Consultant was very helpful in discussing options to add some additional wall cabinets to a Wickes kitchen I bought last year.
The visuals that Sarah presented enabled me to make an informed decision and enhance the layout of my kitchen.

August 7, 2024
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Reply from Wickes - Milton Keynes

Hi Gerald, thanks for taking the time to share this feedback, we are pleased to hear that Sarah was very helpful and the visual provided enabled you to make an informed decision. We appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Milton Keynes - new kitchen.

We have just had a new Wickes kitchen installed, which included removing floor tiles and replacing with vinyl. The whole experience was excellent.
Scott Crossman, the design consultant, was great, he spent a lot of time with us developing and finalising the design and making sure we were happy with the layout. The installation team, Neal Mould and his colleague, Lewis, we're quick and professional doing a great job installing the kitchen along with the appliances we ordered. The whole installation went without any problems or hiccups and was completed very speedily.

We would have no hesitation recommending Wickes, and in particular the Milton Keynes team, if you are thinking of getting a new kitchen.

July 26, 2024
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Reply from Wickes - Milton Keynes

Hi, Joe. Thank you for taking the time to share your review with us. I'm delighted to learn that your design consultant, Scott, at our Wickes store in Milton Keynes was great during your design process, making sure you were happy with the layout. I'm also really pleased to see that your installers both, Neal and Lewis, were quick and professional and done a great job of installing your kitchen and appliances. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

On a very hot day I had difficulty…

On a very hot day I had difficulty placing my order due to what can only be described as brain fade on my behalf. Couldn't remember various things concerning my personal email etc, a very nice person called Rachel had the patience to help me with a great smile. The ambiance in the store really nice thanks.

August 1, 2024
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Reply from Wickes - Milton Keynes

Hi, Helen. Thank you for taking the time to share your review with us. I'm really pleased to see that Rachel was able to help you place your order in store. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

New Kitchen

We had a consultation with one of your kitchen designers he was amazing, listened to what we would like and the design he did for us was brilliant and the one we have just ordered. He has been so helpful throughout the whole process, he is an asset to your company

June 30, 2024
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Reply from Wickes - Milton Keynes

Hi Susan, thanks for taking the time to share this feedback, we are pleased to hear that the design team provided you with a great service, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Kitchen design and installation from Milton Keynes Branch

My kitchen was designed by Anthony Storey from the Milton Keynes branch, who was a pleasure to deal with from start to finish. The project would probably be described as "Quirky" with varying ceiling heights and multiple adjustments to accommodate my wish list. Anthony was always available, responded quickly and knew his trade and products so well. He was creative with smaller spaces for my utility and managed to get everything in that I wanted by design and redesign multiple times until it worked. I have already recommended Anthony to others and would not hesitate to recommend and use him again (hopefully not for a while though!) The kitchen was fitted expertly by Jaime with no fuss, issues were noted and addressed by Jaime before I even saw them. Very happy with my new kitchen. I would give 10 stars if I could

December 14, 2023
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Reply from Wickes - Milton Keynes

Hi Caroline, thanks for taking the time to share this feedback, we are pleased to hear that Anthony and Jamie done a great job with your brand-new kitchen, we are also pleased to hear that you love the final outcome. We appreciate you taking the time to let us know. RD

Rated 1 out of 5 stars

I had an issue with a new shower screen…

I had an issue with a new shower screen leaking water from shower to tiled floor in bathroom. I submitted a video of leak and got the following answer from Wickes:
Based on the video provided the shower is not being used as it should as water is not meant to be directed at the screen. Definition of a shower screen: It acts as a protective barrier between your shower and the rest of the bathroom. Apparently this is not an uncommon problem with the shower screens supplied by WICKES.

May 13, 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hello Julian,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding your shower screen. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

Rated 5 out of 5 stars

Nathan Crossmam. Kitchen designer.…

We were checking out all different department stores for a kitchen. We walked into wicks Milton Keynes,and chatted to Nathan who went through the different kitchens etc. we sat down at his desk, he got on his computer and helped to design our kitchen . Nothing was too much trouble. He wasn't at all pushy made us feel at ease.
We went back as we weren't sure about a couple of things and he went through it with us.
I would definitely recommend Nathan Crossmam, if your looking to have your kitchen designed.
Thankyou Nathan for your help.
Regards
Kim & Bill.

October 1, 2023
Unprompted review
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Reply from Wickes - Milton Keynes

Hello Kim, thanks for your positive feedback, and I'm glad to learn that Nathan in our Milton Keynes store was first class throughout your kitchen. It makes us proud you're happy with the end result and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Kitchen Installation

We had a fantastic experience with Wickes Milton Keynes for the installation of our kitchen. It was a slightly tricky installation where we were swapping our existing kitchen and living rooms. But the entire experience starting from the design by Nathan and the installation by Richard & Neal was great. Nathan was kind, friendly and professional through the design process. Richard & Neal can probably install a kitchen in their sleep. They were that good. They have a wealth of experience and that showed in their work, and it was all done with a smile.

March 11, 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hi Rohit, thanks for taking the time to share this feedback, we are pleased to hear you received a fantastic experience in Milton Keynes, we are also pleased to hear that Nathan, Richard and Neal all done a great job from start to finish with your new kitchen, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Great experience with Sarah Powell

Sarah Powell, Design Consultant at Wickes Milton Keynes, has done a fantastic job at designing two bathrooms for my home. Having previously designed my new kitchen a couple of years ago, Sarah was back at my house giving me ideas and options for the bathrooms as well as taking measurements and getting the whole process kicked off. She is a delight to work with!

June 30, 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hi Sonia, Thank you for taking the time to leave your Trustpilot review. We're glad to learn about your in-store experience, and how pleased you are with the service you received from Sarah your Design consultant, and how helpful they have been throughout your time together. We greatly appreciate your feedback and can't wait to invite you back into our store. - FB

Rated 5 out of 5 stars

New kitchen (Big thanks)

Just wanted to say a Big thank you to Nathan at wickes Milton Keynes for all the work he did to ensure I had the best kitchen refit. He patiently guided me through through selecting the best materials for my budget. From ordering in Nov 2021 to completion in February 2022 you ensured that i had everything i needed. The fitting team arrived on time and they were clean tidy and did a great job. My kitchen still looks beautiful and I get great compliments from all my friends and family. Thank you again keep up the excellent work Nathan your awesome. Kindness regards Sandra

July 7, 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hi Sandra, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your in-store experience Nathan at our Milton Keynes branch and how helpful they have been in designing your kitchen and guiding you through the refit process. We greatly appreciate your feedback and will be sure to pass this along to Nathan. - FB

Rated 2 out of 5 stars

We had a kitchen installed by a Wickes…

We had a kitchen installed by a Wickes approved installer. Firstly we had an electrical problem, now we have a serious plumbing problem. We contacted Wickes and they were not interested. Told us to contact the installer. Installer said I don't work for them anymore and I've closed my business. Went back to Wickes and they still refuse to help us. We paid thousands for a kitchen that may now have to be ripped out.
My advise avoid them, or like us you end up with another massive bill.
So I don't think this Dylan exists. I never received any message. My house insurance doesn't cover their amateur work. I've had a quote £1,200 to put right their faulty workmanship.

October 16, 2023
Unprompted review
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Reply from Wickes - Milton Keynes

Hey there, thanks for your valuable review, and I'm sincerely sorry to learn of your kitchen installation situation. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further for you. - Dylan

Rated 5 out of 5 stars

Bathroom Installation

Our Bathroom designer Scott Crossman was a pleasure to work with.Scott's vision and creativity brought the design to life in ways we could not have imagined.We communicated throughout and made some changes which was hasslefree.The installer Kevin his attention to detail and craftsmanship were exceptional. Kevin's dedication and professionalism is of par excellence. The new Bathroom transformed our home. We couldn't be happier with the outcome.

June 3, 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hwy Elizabeth, thanks for your five star feedback and I'm delighted to learn that Scott was able to bring your vision to life and that you're happy with your new bathroom, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Been dealt with Nathan crossman in…

Been dealt with Nathan crossman in Wickes Milton Keynes and we are very pleased with the customer services. He has been brilliant, accommodating and helpful throughout our kitchen journey.

Highly recommend…..

June 2, 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hi, Baleegh. Thank you for taking the time to share your review. I'm really pleased to learn that, Nathan, your design consultant at our Wickes store in Milton Keynes, was brilliant and provided great customer service during your design appointment. Thank you again for your valuable feedback. - Scott H

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