Wickes - Northampton Reviews 

124
TrustScore 4.5 out of 5

4.3

18 Tyne Road, Weedon Road Industrial Estate, Northampton Northamptonshire, NN5 5AF, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Just wanted to say a big thank you to Hannah at Wickes for designing our new bathroom. The installation itself went smoothly, with regular check-ins from Garry, our Wickes installation co-ordinator.... See more

Company replied

Rated 1 out of 5 stars

Product bought was faulty, phoned to report to the store and customer service said they were happy to supply products not fit for purpose! Following this we phoned again and spoke to manager who said... See more

Company replied

Rated 5 out of 5 stars

We had a great experience at Wickes Northampton with Dan. He quickly drew up our bathroom plan, from a drawing with measurements, and talked us through the different options, as well as walking us aro... See more

Company replied

Rated 5 out of 5 stars

Getriin designed our kitchen for us. A really lovely person who couldn't do enough for us. She was helpful, patient and she explained everything thoroughly. Getriin told us about the available offers... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Northampton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 18 Tyne Road, Weedon Road Industrial Estate, Northampton, Northamptonshire, NN5 5AF, United Kingdom

  • +441604753221

4.3

Excellent

TrustScore 4.5 out of 5

124 reviews

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4.3

All reviews

(124)

13,750 reviews in the last 12 months

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Rated 5 out of 5 stars

Store manager James and DC Dan were…

Store manager James and DC Dan were both very helpful, Dan designed a kitchen for me and I am very pleased with it and James was very helpful with bits I needed off the shop floor.

September 18, 2025
Unprompted review
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Reply from Wickes - Northampton

We're glad you're pleased with the kitchen design and assistance you received. It's great to hear that James and Dan were so helpful during your visit. Thanks for your feedback!
- PP

Rated 5 out of 5 stars

James the manager was very professional…

James the manager was very professional and helpful ….was looked after well : thank you

Prof /Dr Mo Hussein

September 15, 2025
Unprompted review
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Reply from Wickes - Northampton

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with James in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

New kitchen

I am having a new kitchen fitted and I have nothing but praise for the staff at Northampton Wickes. My consultant was Daniel Millers and he was brilliant, very personable who understood exactly what I was looking for. Dan was not pushy at all just really really helpful - nothing was too much trouble when I had some changes to make to the design and I felt very confident with the process which was explained fully to me. Thank you Dan you are a real asset to the company.

September 16, 2025
Unprompted review
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Reply from Wickes - Northampton

We appreciate you sharing your feedback. We're happy to hear that you had a positive experience and that Daniel Millers was so helpful during your kitchen project. Thank you for your recommendation! - AK

Rated 4 out of 5 stars

Very good experience in store

Very good experience in store. The store manager went out of his way to get some product out of the Goods In area that they had only just received on a pallet. Also helpful in sourcing a recirculating extractor fan. Only 4 stars because I also purchased 3 tile drill bits for porcelain tiles (£24 together) and all of them broke after just 4.5 holes!! Not exactly wickes fault but the brands Virtek and Marcrist need to reviewed I think.

September 12, 2025
Unprompted review
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Reply from Wickes - Northampton

Hi Lauren,

We're happy to hear you had a very good experience and the store manager was helpful. We appreciate you bringing the issue with the drill bits to our attention, we'll look into this. Thanks for your feedback.

-Ellysse

Rated 5 out of 5 stars

I visited my local Wickes store to collect an online order

I visited my local Wickes store to collect an online order. Had fantastic customer service from Tracie who was extremely helpful & took time out of her busy day to sign me up for a TradePro account for my newly started business venture.

September 5, 2025
Unprompted review
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Reply from Wickes - Northampton

We're happy to hear that you had a fantastic experience collecting your online order! We appreciate your positive feedback regarding the helpful service you received from Tracie while signing up for a TradePro account and good luck with your new business venture.
- PP

Rated 5 out of 5 stars

Anna in Northampton branch was really…

Anna in Northampton branch was really helpful and professional she was polite and friendly.

September 4, 2025
Unprompted review
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Reply from Wickes - Northampton

Hi Shihaness, thank you for taking the time to leave a review. We are happy to hear that Anna in our Northampton store was very friendly and helpful. We appreciate your comments. - LG

Rated 5 out of 5 stars

Good quality kitchen

Good quality kitchen. Prompt efficient delivery fitters were JME joinery & carpentry ltd (Jamie and team) were friendly courteous and hard working really helpful and tidy. Kept disruption minimal. Couldn’t have asked for a better team. Really pleased with the results no complaints whatsoever Regards Antoinette and Steve Edwards

August 8, 2025
Unprompted review
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Reply from Wickes - Northampton

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this kitchen installation and Jamie and his team helped bring this to life. -AH

Rated 5 out of 5 stars

Most helpful service

The store was out of stock of a particular size of acrylic sheeting that I wanted, there was a damaged larger sheet, which the store assistant called Tracie let me have at half price. This helped me out massively on the project I was working on at home. Once again, thank you Tracie

August 22, 2025
Unprompted review
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Reply from Wickes - Northampton

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tracie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Kitchen Order

My mum and I ordered our kitchen through Wickes in Northampton. The kitchen designer Getriin was friendly, helpful and professional. Nothing was too much trouble and we just had a great experience ordering our kitchen with her. We are really happy with our new kitchen and I would highly recommend Getriin.

March 29, 2025
Unprompted review
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Reply from Wickes - Northampton

Hi Andrew, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Getriin in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Quick visit

Easy access to store. No clutter and tidy. Items where I would expect. Quick checkout. Happy to shop again.

August 20, 2025
Unprompted review
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Reply from Wickes - Northampton

Hi Terry,

We're happy to hear that you found our store accessible, tidy, and easy to navigate. We appreciate your positive feedback and look forward to your next visit!

-Ellysse

Rated 5 out of 5 stars

I visited several kitchen and bathroom…

I visited several kitchen and bathroom stores before I chose to purchase my kitchen from Wickes. Dan Miller’s, one of the kitchen and bathroom designers, took on our project and was head and shoulders better than any other designer in the other companies. It was obvious from the beginning that his depth of knowledge was great and his eye for design was excellent. We couldn’t be happier and recommend Wickes but specially Dan who could not have been more professional helpful and courteous throughout the process.

July 17, 2025
Unprompted review
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Reply from Wickes - Northampton

We're happy to hear that you had a positive experience purchasing your kitchen. It's great to know that Dan Miller's expertise and design sense stood out. Thank you for your recommendation of our team and their service! -AK

Rated 5 out of 5 stars

When you can’t find what you want the…

When you can’t find what you want the staff are always kind and helpful.

August 14, 2025
Unprompted review
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Reply from Wickes - Northampton

We appreciate your feedback. We're so glad our staff is always kind and helpful when you can't find what you need. -AK

Rated 5 out of 5 stars

Great service

Great service. Got a bathroom designed and costed and purchased some new tools. Everyone was friendly and very helpful

August 14, 2025
Unprompted review
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Reply from Wickes - Northampton

Hi Julian, thank you for taking the time to leave a review. I'm really pleased to hear that you had a good experience in store with a design consultant and that everyone was friendly. -LG

Rated 5 out of 5 stars

Always good service in here

Always good service in here, staff really helpful. If I can’t manage to get what I need in store they always out you in the right direction

August 14, 2025
Unprompted review
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Reply from Wickes - Northampton

We appreciate you taking the time to leave us a review! We're so happy to hear that our team is helpful and always puts you in the right direction. -AK

Rated 5 out of 5 stars

Bayleigh Deathridge is a great person…

Bayleigh Deathridge is a great person has made the whole process so easy, would recommend her to anyone, thank you for everything x

August 14, 2025
Unprompted review
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Reply from Wickes - Northampton

Hi, Malcolm and Linda. Thank you for taking the time to share your review with us. I'm really happy to see that, Bayleigh, made the whole ordering process simple and easy. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Brilliant store

In here a few times a week. Really friendly staff has trade quality items at trade prices. Whether it’s trade or public it’s a great store to visit

August 14, 2025
Unprompted review
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Reply from Wickes - Northampton

We're happy you find our staff friendly and our items of trade quality at great prices. We appreciate you taking the time to share your positive experience! -AK

Rated 5 out of 5 stars

Great Customer Service

We went into store to buy a couple of items "off the shelf" and order some bigger kitchen items and internal doors for delivery. Every member of staff we came across was really helpful, particularly Tracie on the till who was patient and thorough and reminded us of our Trade account saving us £68 off our final bill.
Thank you Wickes Northampton, keep up the good work!

August 1, 2025
Unprompted review
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Reply from Wickes - Northampton

Hi Ingrid, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent help from James Northampton

Excellent help from James Northampton, definitely recommend

August 1, 2025
Unprompted review
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Reply from Wickes - Northampton

We're happy to hear that you had such a positive experience. Great to hear James provided Excellent help. Thank you for your recommendation!
- PP

Rated 5 out of 5 stars

Really helpful staff member Lexi

Really helpful staff member Lexi. Thank you for your guidance and friendly manner.

July 24, 2025
Unprompted review
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Reply from Wickes - Northampton

We appreciate you taking the time to leave us your feedback. We're so happy to hear that Lexi was helpful and friendly! -AK

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