Wickes - Nottingham Central Reviews 

89
TrustScore 4.5 out of 5

4.7

Queens Drive, Castle Park Industrial Estate, Nottingham Nottinghamshire, NG2 1GW, GB


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Rated 5 out of 5 stars

The store manager and staff at Wickes are fantastic and helped me get a hedge trimmer from another store that was outside of the delivery area. Prior to that, I bought some garden equipment and Wickes... See more

Company replied

Rated 5 out of 5 stars

Jake is a polite, pleasant and professional young man. He made a home visit and listened to all I wanted, as a result when I went instore for the consultation the cupboards, splashback and worktops... See more

Company replied

Rated 5 out of 5 stars

I’ve done two click and collect orders in the last week at nottingham store 071. Service has been impeccable both times and today a lovely young black man who had finished his shift went out of his wa... See more

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Rated 3 out of 5 stars

Only at the design stage for my new shower room, taking out the old bath and complete refit. The consultant, Ryan Matts, has been very helpful, appreciating my circumstances. He is very knowledgeab... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Nottingham Central

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Queens Drive, Castle Park Industrial Estate, Nottingham, Nottinghamshire, NG2 1GW, United Kingdom

  • +441159865983

4.7

Excellent

TrustScore 4.5 out of 5

89 reviews

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4.7

All reviews

(89)

13,788 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff at the store

I went in today to the store looking lovely and tidy, I was approached by Jason. Jason is a lovely man very polite and understanding, he had alot of knowledge about the product I wanted to buy and was very helpful. I could not be happier to visit the store today. Staff is lovely

December 13, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hi, Connar. Thank you for taking the time to share your review with us. We are really pleased to see that Jason provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Came to purchase 2 cottage doors for…

Came to purchase 2 cottage doors for home delivery. Kristian was extremely helpful from start to finish, thank you!

October 9, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hey Emily, thank you for your amazing review, I'm glad to learn that Kristian was super helpful throughout your visit to our Nottingham Central store! - Dylan

Rated 5 out of 5 stars

Christian was very knowledgable and…

Christian was very knowledgable and confidant with his advice. Great service!

December 11, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hey J Barker, thanks for your five-star review, and I'm glad you enjoyed the service from Christian in our Nottingham Central store! - Dylan

Rated 5 out of 5 stars

Using this wicks for years 20rs

Using this wicks for years , always great staff and helpful. Shop has had a refurbishment and wow ,looks fantastic, very modern and easier to find what your looking for . Easier parking so all round much much better.

December 12, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hey George, thanks for your amazing review and I'm delighted that you enjoy your experience in our Nottingham Central store! - Dylan

Rated 5 out of 5 stars

When visiting my local wickes store I…

When visiting my local wickes store I received excellent customer service from a colleague called Jason. He went above and beyond to help me. He was a team player, really helpful. Really good at his job . Very knowledgeable.

December 11, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hi, Carly. Thank you for taking the time to share your review with us. We are delighted to see that Jason went above and beyond to provided excellent customer service during your visit. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Great experience at the new store

Had a really good experience at the newly refurbished Wickes store in Nottingham Central. The store has taken a major leap forward and Jake was very professional and personable helping us to select products to refurbish our kitchen. Rather than buying a completely new kitchen we have opted to change doors, worktops, plinths etc making the whole process easier, cheaper and quicker. Jake has been very good helping us to consider lots of options and make changes as we went along and staying on top of the detail and our requirements. Looking forward to everything going smoothly at installation!

December 12, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hi Christopher,

We're happy you had a good experience at our Nottingham Central store. It's great to hear that you found the store impressive and that Jake was helpful in your kitchen refurbishment. Thank you for your positive feedback. -Ellysse

Rated 5 out of 5 stars

Our new Kitchen designed by Jake Marriott Rust.

We have had a Kitchen designed by Jake Marriott Rust to our specification. Right from the start Jake understood our requirements and we now have the finished design that looks great. Due to the refurbishment of the Nottingham store we visited the store in Long Eaton and the Staff were also very helpful. We recommend anyone who is looking to replace their old kitchen to consider Wickes.

December 12, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hi Robert, we appreciate you sharing your experience. We're happy to hear that the kitchen design met your specifications and that the staff were helpful during your visits. Thank you for recommending us to others considering a kitchen replacement. -LG

Rated 5 out of 5 stars

Fantastic service from Wickes

Fantastic service from Wickes
Great product
The lady that served me was excellent so friendly and helpful lovely personality an ambassador to Wickes her name is Briana from the Nottingham City Store
The new store looks amazing

December 10, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hi Lesley, Thank you for taking the time to let us know about your experience in store. We are happy to hear that you were pleased with the service from Briana. -SM

Rated 5 out of 5 stars

So far the process has been easy

So far the process has been easy. From booking an appointment to the communication for my appointment. When Ryan Matts came he was very professional and really heard what I needed and gave very sound advice. It at no point felt like a hard sell.

October 24, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hi, Charmaine. Thank you for taking the time to share your review with us. We are really happy to see that, Ryan, provided a professional service and listened to all your requirements. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

The Nottingham store went above and…

The Nottingham store went above and beyond to help me supplying and organising some new doors. They couldn’t have been more helpful and I’m very happy with their professional and helpful service.

October 20, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hi Alison, We appreciate you sharing your experience. We're happy to hear that the Nottingham store was so helpful in supplying and organising your doors. Thanks for your positive feedback! -LG

Rated 5 out of 5 stars

Ryan was polite and thoughtful

Ryan was polite and thoughtful, he listened to my ideas gave professional opinions and new ideas

October 11, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hi Hannah,

We're happy that Ryan was polite and thoughtful, listened to your ideas, and provided professional opinions. Thank you for your review!

-Ellysse

Rated 5 out of 5 stars

Thank you to Clare and everyone at…

Thank you to Clare and everyone at Wickes for helping the Jan Parnham Trust to get nearer to achieving our goal of a kitchen to be proud of and to benefit local people.
You were polite and efficient and friendly and we are very grateful.

October 7, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hi Julie.

We appreciate your positive feedback! We're so glad that our team could assist the Jan Parnham Trust in getting closer to achieving your goal. We're grateful for your acknowledgement.
- PP

Rated 5 out of 5 stars

Excellent service

Despite ongoing building works in the store, Ryan Matts was so helpful with the kitchen design. He was kind and patient with my elderly mum, allowing sufficient time to make her selections. Ryan then attending our home to check measurements before promptly placing the order. Excellent service was down to the individual staff member.

September 18, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hi Jo, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ryan in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Another visit to my friendly local store which…

Another visit to my local store which stocked everything I needed at a reasonable price and with the usual friendly service. Looking forward to when the refit is complete and even more products will be available.

September 5, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

We appreciate you taking the time to leave us such a great review! We're happy to hear that you find what you need at a reasonable price and with friendly service.
- PP

Rated 3 out of 5 stars

Replacing old bathroom with shower room

Only at the design stage for my new shower room, taking out the old bath and complete refit. The consultant, Ryan Matts, has been very helpful, appreciating my circumstances. He is very knowledgeable and friendly.
After delays found out the fitting wouldn't take place until January. Cancelled order.

August 22, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hi Sandra, thank you for taking the time to leave a review. I'm really happy to hear that despite being in the early stages of your installation with us Ryan has been very helpful and friendly while understanding your circumstances. We appreciate your comments. -LG

Rated 5 out of 5 stars

Leo Rose was fabulous

Leo Rose was fabulous, really helpful, knowledgeable and made the process super easy.

August 3, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

We're happy to hear that the process was super easy, and that you found Leo Rose helpful and knowledgeable. Thanks for your feedback. -AK

Rated 5 out of 5 stars

Always helpful

Quite apart from the products themselves, the staff here couldn't be more helpful if I were George Wimpey himself ordering materials for a whole new estate! I speak from years of using this depot. Good parking too.

July 27, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Thank you for your positive feedback! It's great to know our team's helpful and our parking met your needs.
- PP

Rated 5 out of 5 stars

Damaged kitchen units

Went it to chat about my damaged kitchen unit that I purchased at this store and they happily and quickly sorted it but giving me a replacement with no charge, massive thank you to the store manager richard who is a massive asset to this store who got this sorted, definitely recommend this store.

June 14, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hey Ben, thanks for your five-star review, and I'm glad Richard was able to help you with your damaged kitchen units. - Dylan

Rated 5 out of 5 stars

I frequently visit this store.

I frequently visit this store for materials. And always the staff are brilliant. Friendly, helpful and always ready to sort any problems.

June 19, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hey Jeanette, thanks for your five-star review, and I'm glad you enjoyed the service in our Nottingham Central store! - Dylan

Rated 5 out of 5 stars

Great support with great service

I went to Wickes, and at first I spent some times looking around and reading product labels. Then, my knight suddenly appeared and offered professional help to sort out my order. Bryn is truly a great asset to Wickes. He provided tremendous support to someone like me who didn’t have a clue.
Big thanks and kudos to Bryn!

June 7, 2025
Unprompted review
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Reply from Wickes - Nottingham Central

Hey SL, thanks for your wonderful feedback, and I'm glad you enjoyed the service from Bryn in our Nottingham Central store! - Dylan

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