Wickes - Oldham Reviews 

77
TrustScore 4.5 out of 5

4.6

Larch Street, Oldham Lancashire, OL8 1TA, GB


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Rated 5 out of 5 stars

Ordered a kitchen from Wickes Oldham which was delivered promptly. Unfortunately when we came to install the sink it was broken in 2 pieces in the box. Wickes website said I should go into the store... See more

Company replied

Rated 5 out of 5 stars

I have been a Trade Account her with Wickes, since 2022, prior to this I buy from B & Q, and Howarth Timber. Nico based at the Oldham, Lancashire : - had vast amount of product knowledge, sin... See more

Company replied

Rated 1 out of 5 stars

1 star and that is to much missing part wrong items delivered even delivered to wrong house parts lest on top of someone's bin what a joke staged Wren kitchens off should of gone there payed £10.000 f... See more

Company replied

Rated 5 out of 5 stars

ordered easily and delivered quickly. may i say your driver Sohail Khan went above and beyond with this delivery he placed all the wood safely and made sure the pathway was clear, he is very professio... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Oldham

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Larch Street, Oldham, Lancashire, OL8 1TA, United Kingdom

  • +441619042700

4.6

Excellent

TrustScore 4.5 out of 5

77 reviews

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4.6

All reviews

(77)

14,004 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful staff

I bought a kitchen in Wickes Oldham. Tanya was very friendly, knowledgeable and helpful.
Would highly recommend.

February 24, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Henri,

We're thrilled to hear that Tanya was friendly, knowledgeable and helpful while purchasing your kitchen. We appreciate your feedback and recommendation. -Ellysse

Rated 5 out of 5 stars

Was served by nico and she was very…

Was served by nico and she was very helpful in finding just what we needed.
She was cheerful, polite and nothing was too much trouble for her. I would highly recommend wickes.

February 10, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Sandra, Thanks for taking the time leaving your review. We are happy to hear that Nico was able to help you find everything that you needed and showed the level of service we aim to provide. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Nico was fantastic help

She help me with all our questions promptly. Her manners are also very nice and kind which made me more comfortable explaining my problems

February 3, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Jim, Thanks for taking the time leaving your review. We are happy to hear that Nico was able to help you and answer all the questions you had and explained everything to the problems you had. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Drove from Leeds to collect a large…

Drove from Leeds to collect a large amount of flooring, Gemma was super helpful from arranging the stock on the phone and once we arrived helping us load the car. Thank you wickes!

January 31, 2026
Unprompted review
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Reply from Wickes - Oldham

We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that you received helpful service from Gemma and that you enjoyed your experience. -AK

Rated 5 out of 5 stars

Very pleasant staff nico

Very pleasant staff nico! She helped me throughout my visit. That’s what a member of staff should be who make customers feel welcome thank you nico

January 27, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Naz,

We appreciate you taking the time to leave us a review. We are happy to hear that Nico made you feel welcome during your visit. -Ellysse

Rated 5 out of 5 stars

Product as described

Another good delivery and product from Wickes

January 17, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi John, Thank you for your kind review, were glad the delivery went smoothly, and you like the product. -LC

Rated 5 out of 5 stars

Big thankyou to Wickes team

My Wife and I went to Wickes searching for a new kitchen. We were lucky enough to meet a Mrs Julie Johnson who helped us pick and design the kitchen. She helped later on with a slight problem that was of my doing but we wont mention that ha. Throughout the whole process Julie and colleagues were more than happy to help. I give them 5 stars because your star rating doesn't go any higher. A great big thankyou to Wickes and team also the great kitchen appliances.

January 9, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Bernard, Thanks for taking the time leaving your review. We are happy to hear that Julie was able to help you pick and design a kitchen that you love and made the process easier for you even with a slight problem. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Staff knowledge

Spoke to a member of staff called Arun very helpful and knowledgeable, it makes a big difference when staff willing to help

January 10, 2026
Unprompted review
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Reply from Wickes - Oldham

Hello there, thank you for your amazing review, and I'm glad you enjoyed the service from Arun in our Oldham store! - Dylan

Rated 5 out of 5 stars

What an Experience

What an Experience! It’s about time they had staff that cared. Entered Oldham store was greeted by the lady that served me the night before. I approached the counter to return a 5L tub paint. The young colleague very vibrant, Happy and cheerful goes by the name of Nico, Polite and even cared about my project at home, I got some good tips and got the best cheap rollers I could to Finnish my room. A wonderful experience after a long days work posting . Thank you. You should be proud of your staff member going above and beyond.

January 16, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Jason,

We appreciate you taking the time to share your experience. We're happy to hear that Nico was polite and helpful, and that you received good tips for your project. We're glad you enjoyed your visit to our store! -Ellysse

Rated 5 out of 5 stars

Nico was very welcoming and helpful…

Nico was very welcoming and helpful dropping what ever they were doing to ensure I found what i was looking for

January 15, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Joshua, Thanks for taking the time leaving your review. We are happy to hear that Nico in your local store was able to help find the items that you were looking for. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Great Customer Service….

Arun was extremely knowledgeable and more than willing to assist me selecting appropriate tiles for my bathroom. His customer service was excellent, thanks again!

January 13, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi There, Thank you for leaving us a five-star review about your visit to our Oldham store. In particular, the great customer service you received from our colleague Arun. Many Thanks - DG

Rated 5 out of 5 stars

Sue was very helpful and friendly.

Sue was very helpful and friendly.

January 13, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Jason, We appreciate your kind words! We are so glad that you had a positive and helpful experience with Sue. -LC

Rated 5 out of 5 stars

Nico’s customer service skills were top…

Nico’s customer service skills were top notch! I couldn’t ask for better service. Efficient and kind. Thank you for the help

January 11, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Simon, Thanks for taking the time leaving your review. We are happy to hear that Nico was able to help in your local store and showed the level of customer service we aim to achieve. Thanks again for the kind feedback. -JL

Rated 1 out of 5 stars

Oldham branch - disappointing!

Oldham branch - disappointing! I booked a home visit with so called Design Consultant (wont mention name) only for this person to contact me a day before with patronizing and no interest to come out and to advise on design etc tc to say you 'looking at 8k was this something you have considered?' Yes I have and would of appreciate if you were more enthusiastic about this, after all I was looking to refurbish full bathroom. I am glad other companies are willing to come out work with me and find the best solution for my bathroom.

January 3, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi, Thanks for taking the time to leave your review. We are sorry to hear about the service of the design consultant you had booked with to come and visit your home this is not the kind of experience we want you to have with our design team. I have sent a request for further information and we can look into this for you. -JL

Rated 5 out of 5 stars

Julie arrived on time and worked very…

Julie arrived on time and worked very efficiently measuring our kitchen and dining room and answered my (many) questions. I’m looking forward to visiting the store to see the 3D plan.

January 4, 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Chrissy.

We're happy to hear that the measuring process was efficient and informative. We appreciate your feedback and look forward to showing you the 3D plan in our store.
- PP

Rated 1 out of 5 stars

Very disappointed with Wickes.

Very disappointed with Wickes.
They supplied items for our kitchen, but one item was missing, and we were still charged the full amount. Despite contacting them two or three times, they never replaced the missing item, never refunded us, and never offered any compensation. Instead, they just kept making excuses.

On top of this, the quality of the items is poor — they are not durable, not well made, and not worth the price. The company is clearly overrated and overpriced for what you actually receive. The employees were also not helpful and did nothing to properly resolve the issue.

Overall, this has been a very bad experience. They don’t deliver the right items, the products are low quality, and the customer service is just as bad. I would not recommend Wickes at all. Very unhappy and extremely disappointed.

December 23, 2025
Unprompted review
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Reply from Wickes - Oldham

Hi Hamza.

We appreciate you sharing your experience. Sorry to hear about the missing item from your kitchen order, the product quality, and the service. We have requested further information, so we can look into this for you.- PP

Rated 5 out of 5 stars

Haroon was absolutely amazing helped me…

Haroon was absolutely amazing helped me from start to finish and that kind off help is hard to find in a place like this since everyone is very busy, but he gave us his full attention and got the job done!
Give him a RAISE!

December 19, 2025
Unprompted review
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Reply from Wickes - Oldham

Hi Faizy, Thanks for taking the time leaving your review. We are happy to hear Haroon was able to help from start to finish that is the kind of service we aim to achieve. Thanks again for the kind feedback. -JL

Rated 1 out of 5 stars

No show

Sat in waiting for the home bathroom design appointment I'd booked. Had both email and text confirmations of date and time. Nobody showed up and nobody called/emailed/text to inform me.
Cheers guys, great use of my time. Will now obviously go elsewhere.

December 2, 2025
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi Kari,

We regret that no one attended your design appointment, and you weren't informed. I've sent you a request for more information, so we can look into this. -Ellysse

Rated 5 out of 5 stars

Bathroom design

Julie was very professional,easy to deal with and knew her stuff.Highly recommended

September 16, 2025
Unprompted review
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Reply from Wickes - Oldham

We're happy to hear that you found Julie professional and easy to work with. Thank you for your recommendation! -AK

Rated 5 out of 5 stars

Sofia Graphite Kitchen

We purchased a kitchen with julie Johnson from start to finish she was fantastic, really helpful, and put us at ease with the whole designing process, every uncertainty we had she advised us or options, she gave us so much good advice and she has some much knowledge about kitchen's , We would highly recommend julie to anyone wanting to purchase a kitchen from wickes. First Class Servce.

September 6, 2025
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

We appreciate you sharing your experience. We're happy to hear that you found Julie to be helpful and that she put you at ease while designing your new kitchen. We're glad everything went smoothly, and we appreciate your recommendation.
- PP

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