Wickes - Oxford Reviews 

I put in an order for a kitchen , sitting room units and dining room units . Melissa helped me design it all. She was very knowledgable , super efficient and helped me to keep it within my budget . Melissa helped enormously when an item was missing and she followed it all up and I’m really happy with the quality and most certainly the service. If you’re planning to get and design a new kitchen I couldn’t recommend Melissa highly enough .

We are renovating a house we have recently purchased and have ordered a new kitchen from Wickes (Milton in Sage Green). There was a good promotional deal running making the kitchen affordable for us. We have been assisted in the process by design consultant Melissa Hartle who has been extremely helpful, flexible, and patient in meeting all of our requirements. Our kitchen is quite small and awkwardly shaped/arranged and Melissa's design was very good in maximising the kitchen storage and functionality and optimising it aesthetically whilst also accommodating the somewhat idiosyncratic features of our room. She was also warm, kind, and a pleasure to work with. I would highly recommend her as a design consultant. We have quite a tight deadline to get into our house and are therefore unable to use the Wickes installation service who are not available at short notice so we are not able to comment on the installation service from Wickes.

Great experience working with the community project. Thank you to Mich for supporting our school.

The good stuff:
The kitchen itself is very nice quality. The designer Chris was quite helpful, and took quite a lot of time to help me craft the final design.

The fitters, Simon and Red Dragon, were great. In particular, Florin, who did most of the installation, did a wonderful job and was very attentive to my wishes.

A major issue was getting installers assigned in the first place. Due to some internal error at Wickes, I was not properly assigned an installer, which I only found out after the kitchen was delivered, forcing me to wait an extra 1.5 months before installation actually began. Some items were also missing which caused a slight delay when installation actually began.

Overall, a good experience at the start and end, with a very long wait in the middle!

I set up and run a local community garden and was contacted by Michelle, from Wickes Oxford Community Project. She kindly donated a number of boxes of bonemeal and accessories for our waterbutts, which we have used to prepare for the next seasons. Michelle and her team were really friendly and she was very helpful in providing support for our community project. An asset to Wickes and would recommend the store.

My "Wicks headed cardholder receipt, showing value of item, date and time of purchase was not accepted as proof of purchase by Marcus, acting store manager, at Wicks Botley Rd Oxford. It is difficult to understand why in particular as it was a Wicks branded product The item was in original packaging and returned within 14 days of purchase. Marcus said this cardholder copy did not specify the name of item purchased, which he said was required for him to circle and it did not also show which till was used. Customer services have not responded to my enquiry made last month.

Luca has been amazing in helping us design our new bathroom, his attention to detail and listening to what we want and finding what we wanted was brilliant, a real credit to Wickes

Melissa did a great job of helping us to design a new kitchen. She was very knowledgeable, and made some excellent suggestions to help us make good use of the available space. She was also quick to follow up with a quote, which she explained clearly.

Tackley Village Memorial Hall was very pleased to accept a donation of 7.5 litres of gloss paint, 25. Litres of white paint and two buckets of patio grout.
We are going to redecorate the entrance hall of the village so we can have an exhibition of the Roman Mosaic which was recently found in Tackley.

Our kitchen designer, Claire, was very helpful and patient, and we greatly appreciated her expertise. We had a very positive experience.

Our designer Melissa was very friendly and patient, in taking into account what we wanted in our bathroom. Her design was very good in accommodating all the features we needed in a tricky small space. She was very willing to make changes as we thought about them. She was not "pushy" and always ready to make changes that would help us save some money and also to repeat things to make everything very clear to us.

I had an excellent experience at Wickes yesterday with thanks to Steve at the Oxford branch. He was friendly, polite and extremely helpful, making the time to go with us to find all the things that we needed. He was patient with me when I obviously didn’t have much clue as to what I needed!! I have never been into a Wickes store before but I will definitely be going again whenever I need anything for my home or garden. Also everything that he advised us to buy worked perfectly. Thanks so much Steve on behalf of Wickes!

Good service from Claire our kitchen designer at the start of the process (Oxford branch) and Simon and the team at Red Dragon did a great job with the installation - speedy, courteous and good quality end result, thank you.

I had a great service from the wicks Oxford design team. Very efficient, transparent and on the ball with designing my new bathroom. Would highly recommend.

Wickes Community Charity provided garden materials for North Oxford Rotary volunteers to maintain the gardens at the NHS Sobell House Hospice in Oxford providing calm and relaxing spaces for staff and residents. Many thanks to Wickes , Botley Rd branch and staff member "Mich" for organising the donation

We went through a in-store design process with Caitlin and are very happy with the results. The products are great, we mix and matched tiles from our own supplier choice with Wickes furniture and their installation service. Simon Thomas and his Red Dragon team did the installation and did a fantastic job with the final finish.

So, why not 5 stars? We had a bit of a bumpy ride with installation scheduling challenges (slipped to when we were on holiday), a couple of wrongly ordered pieces and a few things we had hoped to reuse being damaged and having to be replaced. Simon was super accommodating and helped us fix everything to get a good result.

Abigail was very helpful and knowledgeable.
We saw examples of the materials combined which really helps to get a feel for the end result. She showed us examples of other options to consider and understood straight away what we were thinking.

We have received a donation from Wickes Oxford of top soil and compost for our Recovery Through Nature Program. We are a local charity helping women to recover from drug and alcohol addiction. Mich has been really supportive and easy to talk to. Thank you very much for supporting us!

We worked with Claire to design our kitchen and she was amazing all the way through; so friendly and highly professional. Very quick to respond when we had questions and she was very experienced and understanding, she always had a solution to any layout query we had. Thank you.