Wickes - Perry Barr Reviews 

691
•
TrustScore 5 out of 5

4.9

Aldridge Road, Tameside Business Park, Perry Barr West Midlands, B42 2ET, GB

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Rated 1 out of 5 stars

Very disappointing experience with the bathroom installation. Wickes should send someone out first to price up the fitter before moving forward with plans. It has left us feeling really upset with th... See more

Company replied

Rated 5 out of 5 stars

Not being much of a DIY person I often struggle to explain adequately what it is exactly I’m looking for. Yesterday was no exception. I wanted “one of those things to test for electrical sources, like... See more

Company replied

Rated 5 out of 5 stars

I was served from priya and with help jas pinny they all got me sorted with trade account which came in useful when buying my items with 10% discount all ladies were very friendly and helpful

Company replied

Rated 5 out of 5 stars

Was in store yesterday and needed help looking for shelf fitting brackets for kitchen cupboard , Pinny explained that unfortunately do not stock what we required . She then helped with ti calcul... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Perry Barr

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Aldridge Road, Tameside Business Park, Perry Barr, West Midlands, B42 2ET, United Kingdom

  • +441213324330

4.9

Excellent

TrustScore 5 out of 5

691 reviews

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4.9

All reviews

(691)

14,656 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience with the…

Very disappointing experience with the bathroom installation. Wickes should send someone out first to price up the fitter before moving forward with plans. It has left us feeling really upset with the whole process and also feeling as if I was being ripped off! Suddenly at the end of the day fitter charged too much without making us aware about those costs atleast if we know full price of everything we would have been prepared.
EXTREMELY UNPROFESSIONAL.

October 21, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Santosh,

We are truly sorry to hear about the experience you had with your bathroom installation and the unexpected costs. We have sent you a request for more information, so we can look into this matter further for you. -Ellysse

Rated 5 out of 5 stars

Another great visit to Perry barr

Another great visit to Perry barr. Served by pinny and very great ful

October 21, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hello, Thank you for sharing your wonderful feedback about your recent visit. We are absolutely delighted to hear that you had another great experience and received such helpful and appreciated service from our team member. Your kind words mean a lot to us, and we look forward to welcoming you back again soon. - FC

Rated 5 out of 5 stars

Great customer services

Would like to say thank you to shashi for amazing help and customer service. 10out of 10.

October 16, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Thank you so much for taking the time to leave such a wonderful 5-star rating. We are absolutely thrilled to hear that you received top-tier assistance and exceptional care during your visit. Your kind feedback is greatly appreciated by the whole team. -JG

Rated 5 out of 5 stars

Shashi pinky

Shashi pinky
give me a good customer service

October 14, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Mohamed, We're glad you enjoyed your experience and received excellent support from Shashi. Thank you for your positive feedback. - Sean

Rated 5 out of 5 stars

I was served from priya and with help…

I was served from priya and with help jas pinny they all got me sorted with trade account which came in useful when buying my items with 10% discount all ladies were very friendly and helpful

October 10, 2026
Unprompted review
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Reply from Wickes - Perry Barr

We are so pleased to hear about your fantastic experience! It is wonderful to know that the team was so friendly and provided such helpful support to get your new account set up so you could enjoy your savings. Thank you very much for taking the time to share your kind feedback with us. -JG

Rated 5 out of 5 stars

I served by Sania and pinny today.They…

I served by Sania and pinny today.They were both very helpful. Great service

October 9, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hello Sahil, We are so pleased to hear that you received such great service during your visit today. It is wonderful to know that our team members were both so attentive and helpful to you. Thank you for taking the time to share your positive feedback with us. - FC

Rated 5 out of 5 stars

Not being much of a DIY person I often…

Not being much of a DIY person I often struggle to explain adequately what it is exactly I’m looking for. Yesterday was no exception. I wanted “one of those things to test for electrical sources, like a screwdriver type of thing”. Today was no different but with great assistance from Charlotte I was in and out of the store with what I wanted in no time. Friendly, patient and a great source of knowledge how. 10/10.

October 7, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Audley,

We are so pleased to hear that you had such a positive experience at our store. It is wonderful to know that Charlotte was so patient, friendly, and knowledgeable, helping you quickly find the exact item you needed for your project. We truly appreciate you taking the time to share your fantastic feedback. -Ellysse

Rated 5 out of 5 stars

Great customer service

The member of staff who came to help charlie, was really useful and helped me with sorting my trade discount and seemed happy to be working there which Is a nice change to some of the other wickes ive gone to.customer service was exceptional and to the point. Many thank to Charlie

September 30, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Charlie, Great to see your review about your visit to our Perry Barr store and in particular about the great customer service you received from our colleague Charlie. We appreciate your review and your business.

Rated 5 out of 5 stars

Priya was brilliant

Priya was brilliant. Thank you 👌

September 26, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi, Marianne. Thank you for taking the time to share your review with us. We're delighted to see that, Priya was brilliant during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Served by the lovely Priya at Wickes…

Served by the lovely Priya at Wickes Perry Barr.
Excellent customer service, very knowledgeable, friendly and helpful :)

September 26, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hello Sidrah, We're so pleased to hear about your positive experience and that Priya provided excellent customer service. It's wonderful to know they were knowledgeable, friendly, and helpful. -JG

Rated 5 out of 5 stars

Great service every time I go to Perry…

Great service every time I go to Perry Barr. Pinny and Oriya always smiling and very polite

September 26, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hello hamid, Thank you for your wonderful review! We're so pleased to hear that you consistently receive great service and that Pinny and Oriya are always smiling and polite during your visits. -JG

Rated 5 out of 5 stars

Wickes Visit

Priya was absolutely ten out of ten in terms of help on the shopfloor. I didn’t feel rushed at all. Sean was also an amazing help and is a massive asset to the team at Wickes.

September 22, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Morris, We're so pleased to hear about your positive experience and the excellent help you received on the shop floor. It's wonderful that our team members made your visit so enjoyable and stress-free. Thank you for your fantastic feedback! - FC

Rated 5 out of 5 stars

Ryan and Priya delivered excellent…

Ryan and Priya delivered excellent customer service — professional, helpful and focused on ensuring I got exactly what I needed.

Their clear product guidance and friendly approach made the experience outstanding.

Thank you both for your great support.

I really appreciate good staff

Mohammed Mehrban of Aston

September 13, 2026
Unprompted review
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Reply from Wickes - Perry Barr

We are so pleased to hear about your fantastic experience! It's wonderful that Ryan and Priya provided professional, helpful, and clear product guidance, ensuring you got exactly what you needed. We truly appreciate your kind feedback. -AK

Rated 5 out of 5 stars

I would like to formally recognise Ryan…

I would like to formally recognise Ryan and Priya for their outstanding customer service during my recent visit to Wickes.

Both advisors demonstrated exceptional professionalism, product knowledge, and a genuine commitment to ensuring I received exactly what I needed.

From the moment I approached them, they were attentive, patient, and proactive. They took the time to explain product details clearly, guided me through suitable options, and made sure I fully understood the specifications before making my purchase.

Their ability to listen carefully and provide accurate, helpful information reflects the highest standard of customer care.

Ryan and Priya went above and beyond to make the experience smooth and stress‑free. Their teamwork, courtesy, and dedication truly stood out, and they are a credit to Wickes. Excellent service like this builds trust and keeps customers returning.

Thank you, Ryan and Priya, for your exceptional support and professionalism.

Regards,
Sarfraz Kayani

September 12, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi, Sarfraz. Thank you for taking the time to share your wonderful feedback. We're delighted to hear that Ryan and Priya both provided such outstanding service. Their professionalism, product knowledge, and commitment to helping customers are exactly what we strive for, and we'll be sure to pass on your kind comments. We look forward to welcoming you back to Wickes soon! - Scott H

Rated 5 out of 5 stars

I'm a trade customer in Perry barr

I'm a trade customer in Perry barr. Always get really happy welcome. Pinny is always very helpful

September 15, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi, Martin. Thank you for taking the time to share your review with us. We're really pleased to see that you always have a fantastic experience in our Perry Barr store and find Pinny to always be helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Pinny and bill great service today on…

Pinny and bill great service today on kitchens,really please. KAREN was very helpful

September 15, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi, Pl Kaur. Thank you for taking the time to share your review with us. We're really pleased to see that Pinny, Bill and Karen provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

great service to day in te showrooms

great service to day in te showrooms
pinny and Bill was there to answer my questions

September 15, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Mandip, Thank you for sharing your positive experience with us. We're so pleased to hear that Pinny and Bill in the showroom were able to assist you with your questions. We appreciate your kind feedback! - Sean

Rated 5 out of 5 stars

Perry bar good service pinny is very…

Perry bar good service pinny is very good deal very friendly service

September 15, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi, Sukhjeet. Thank you for taking the time to share your review with us. We're really pleased to see that Pinny was helpful and friendly during your visit to our Wickes store in Perry Barr. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Good service in Perry barr

Good service in Perry barr
Pinny and shashi was very helpful

September 15, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Hi Simranjot, Thank you for your wonderful review! We are so pleased to hear that you received good service and found both Pinny and Shashi to be very helpful. We truly appreciate your kind feedback. - FC

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