Wickes - Perry Barr Reviews 395

TrustScore 5 out of 5

4.8

Aldridge Road, Tameside Business Park, Perry Barr West Midlands, B42 2ET, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I use this store regularly. I'm in the trades and visit suppliers like Wickes all the time - but it's rare to find a server like Julie. She ALWAYS remembers me and asks how things are ... more... See more

Company replied

Rated 5 out of 5 stars

Booked an initial telephone consultation for a bathroom. At booking slot, no phone call, so I phoned the store. Advised the staff member was in a meeting - no apology. I requested a follow up emai... See more

Company replied

Rated 5 out of 5 stars

Lad named sheridan helped me with measurements, information and even loading the van! Every measurement i gave him he worked out how much flooring I needed and I had 1 plank spare! Quality service! To... See more

Company replied

Rated 1 out of 5 stars

I took off time from work and caught a taxi to Wickes in Perry Barr. Appointment was booked with Daljit Ruprai the design consultant he refused to see me and instead was serving another customer... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Perry Barr

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Aldridge Road, Tameside Business Park, Perry Barr, West Midlands, B42 2ET, United Kingdom

  • +441213324330

4.8

Excellent

TrustScore 5 out of 5

395 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and efficient staff led by Jas with exemplary levels of help and advice. A pleasure to visit and receive such good service.

June 13, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Mr Evans, we're so glad you had a pleasant visit and received such excellent service. Thank you for your wonderful feedback! -LR

Rated 5 out of 5 stars

Lad named sheridan helped me with…

Lad named sheridan helped me with measurements, information and even loading the van! Every measurement i gave him he worked out how much flooring I needed and I had 1 plank spare! Quality service! Top man

June 12, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Hi Deb, we're so glad to hear about your excellent experience! It's wonderful that Sheridan provided such precise measurements and helpful service. Thank you for your kind words. -LR

Rated 5 out of 5 stars

Julie was very helpful.

Julie was very helpful when I made an enquiry about a product on offer. She dealt with my enquiry in a courteous manner.

June 13, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Dennis, we're so glad Julie was helpful and courteous with your product inquiry. Thank you for your kind feedback! -LR

Rated 5 out of 5 stars

Very happy with the service from the…

Very happy with the service from the staff. Special mention to Julie who was very helpful and got me what I needed.

June 13, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Hi there, we are so pleased to hear our staff provided such helpful service. Thank you for your kind words! -LR

Rated 5 out of 5 stars

The service I got from Karen was…

The service I got from Karen was brilliant. The kitchen I ordered was amazing and at a reasonable price.
I would recommend wickes kitchen and I would recommend seeing Karen

March 8, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Vipul, we're so pleased you had such a positive experience with your kitchen order and found our service brilliant. Thank you for your recommendation! -LR

Rated 5 out of 5 stars

Exceĺlent service by Karen

Exceĺlent service by Karen, Bill and Pinny. Karen was very engaging, patient and creative. She's a great asset. Thank you again Wickes and Karen for your time and service. Greatly appreciated.

June 13, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Ron, thank you for your wonderful feedback! We are so pleased our team provided such excellent service and that your experience was a positive one. -LR

Rated 5 out of 5 stars

Good service as per usual

Good service as per usual. Was able to find what I needed quite easily. Julie was polite and helpful.

June 13, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Hi John, thank you for your kind words! We're so glad Julie provided such helpful service. -LR

Rated 5 out of 5 stars

I use this store regularly

I use this store regularly. I'm in the trades and visit suppliers like Wickes all the time - but it's rare to find a server like Julie.

She ALWAYS remembers me and asks how things are ... more than that, she seems actually interested in my answers.

She's friendly, helpful snd efficient. Perfect experience for any customer.

Wickes should be very proud of her.

June 13, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Hi Adam, we're so happy to hear about your consistently positive experiences with Julie. It's wonderful that her friendly and efficient service makes such a difference. We truly appreciate your kind words. -LR

Rated 5 out of 5 stars

Helpful staff

Wide range if stock, store assistants very helpful if I have a query or need help. Pinny who served me was friendly and polite and was very confident and helpful when I had a query

June 11, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Martin, we're so pleased to hear Pinny provided such helpful service and that you enjoyed our wide selection! Thank you for your wonderful feedback. -LR

Rated 5 out of 5 stars

Popped in today to pick up an online…

Popped in today to pick up an online order which I ordered in error. The lovely lady Dinny who served me was great she gave me all the advice and locations needed to make my correct purchase. Excellent customer service Dinny thankyou

June 12, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Julie, We're so pleased Dinny provided such great advice and excellent customer service. Thank you for sharing your positive experience with us! - Sean

Rated 5 out of 5 stars

I came into Perry store and spoke to…


I came into Perry store and spoke to Sean many times,very good service and very helpful and understanding and patient with me

June 11, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Thanks for taking the time to leave your 5-star review. We are so glad to hear that Sean provided excellent, helpful, and patient service. Thank you for your kind words! - AB

Rated 1 out of 5 stars

Daljit Ruprai in Wickes Perry Barr awful experience

I took off time from work and caught a taxi to Wickes in Perry Barr.

Appointment was booked with Daljit Ruprai the design consultant he refused to see me and instead was serving another customer in my booked slot.

I have raised a complaint about him with very poor customer service and unprofessional.

June 10, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Thanks for taking the time to leave your review. We are truly sorry to hear about your experience. We understand your frustration and appreciate you bringing this to our attention. We are addressing this internally. -AB

Rated 5 out of 5 stars

Store manger Bill

Store manger Bill. Very helpful in resolving my issue

June 10, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Thanks for taking the time to leave your 5-star review. We're glad Bill could help resolve your issue. We appreciate your feedback. - AB

Rated 5 out of 5 stars

I love ❤️ Wickes especially pery barr.

I love ❤️ Wickes especially pery barr.
Very good price Very good multichoice very good customer service especially Miss Pinny.
Thank you Wickes.

June 11, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Thanks for taking the time to leave your 5-star review. We are so happy to hear you love our store! Thank you for your kind words about our prices, selection, and service from Miss Pinny. - AB

Rated 5 out of 5 stars

I was in wickes Perry Barr today and my…

I was in wickes Perry Barr today and my experience was really positive! I was attended to by a gentleman called bill who was very informative regarding what I needed and had a great cheery attitude which was great to see! Thank you!

June 9, 2026
Unprompted review
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Reply from Wickes - Perry Barr

Hi Matt, Many thanks for your five-star review regarding our staff member Bill in our Perry Barr store.
We appreciate your review and your business.

Rated 5 out of 5 stars

Got served by a staff member called…

Got served by a staff member called Matt today, he provided excellent service

June 10, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Hi Laura, thank you for taking the time to share your experience with us. We're happy to hear that our team member provided excellent service. -LG

Rated 5 out of 5 stars

Shashi and Angela

Thank you for the great customer service grateful for the help

June 10, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Thanks for taking the time to leave your review. We're so glad Shashi and Angela could help. Your kind words mean a lot to us. - AB

Rated 5 out of 5 stars

Pinny was great help she helo…

Pinny was great help she helo understand how to use the trader app fantastic worker

June 10, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Thanks for taking the time to leave your review. We are so glad to hear Pinny provided such excellent assistance! Thank you for your kind words. - AB

Rated 4 out of 5 stars

Pinny is always helpful and is so…

Pinny is always helpful and is so friendly and patient
Always provides great service

June 10, 2026
Unprompted review
Wickes - Perry Barr logo

Reply from Wickes - Perry Barr

Hi, Augustus. Thank you for taking the time to share your experience with us. We're really pleased to see that, Pinny is always helpful and friendly during your visits. Thank you again for your kind feedback. - Scott H

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