Wickes - Pontefract Reviews 

I called in for some timber and boarding and Deb on the till was super helpful.
She helped me download the app and get signed up for the trade discount

Many thanks!

The consultant came out on time, I met him for a follow up appointment in store to design the bathroom. Then nothing! He was supposed to email my quote over and he’s totally ignoring me. I have emailed him and called the store to chase up my quote. It’s been over two weeks and no reply. Total waste of my time I won’t be using Wicks for my bathroom that’s for sure

Deb , the woman who served me was so helpful, served with a smile and very friendly

When Ever Debs Is Serving She Is The Best At The Pontefract Branch. She Can Never Do Enough To Help.

Deb did a great job, service with a smile, happy to help me. Quick registration onto TradePro

Needed some timber at short notice and Wickes Pontefract was the closest place with it in. Don’t use Wickes that much as it’s a 50 minute round trip, but needs must today. Plenty of stock, easy to find, and a superb service by Deb at the till. Super helpful in helping me set up a trade account so will come back more often. Thanks :)

Everything i needed in one store and joining the wickes app made thing much cheaper. Debb at pontefract store is perfect she has the best attitude out of many people behind a till at this time of year. Thanks for the help.

Deb at Pontefract store was fantastic today, I haven't visited Wickes much in the past but due to the outstanding care, professional, courteous and genuinely happy to help attitude of Deb I will be visiting much more in the future... Even though it was busy, Deb took the time I needed to assess my needs and help me with my many purchases, she also explained the benefits of the member pro app and signed me up... As the cue if customers started, Deb requested a member of staff to come and help and Will arrived very promptly and speedily helped others as Deb helped me... The service and speed of the staff at Pontefract has amazed me today, all the while they smiled!!
Thankyou Deb, you are a fantastic ambassador for the Wickes brand...

Called at Wickes this morning and found everything I needed and the staff were so helpful especially the really nice lady on the checkout, Deb was so helpful and polite she was a credit to the store 10/10 for customer service. Will deffo be back

We're busy renovating a house and I'm in this Wickes around 9 or 10 times a week. The guys are all really friendly and helpful, but this time Deb has really gone above and beyond. She always makes time to chat and give advice and makes me feel like a valued customer. All the advice I have received off Deb for my renovation has been useful and I have been able to apply what I've learnt to make progress on my renovation! Thanks Deb! I always look forward to our chats!

I was served by Deb the other day and what a joy she is. She always brightens up my day with her smile and helpfulness. Nothing is ever too much trouble for Deb and she always helps me with whatever it is I’m buying. Thanks Deb keep it up.

Just came in to look at bathrooms and flooring. Spoke to Deb who was awesome and got everything I needed.

I was served by Deb, who was incredibly knowledgeable and helpful. She was very patiently explained everything to me and answered all my questions as I was new to the product I was buying, resulting in £400 of sales!!! Wonderful shopping experience

Deb at Pontefract branch 5 star for setting up my trade card. Lovely helpful lady.

Im in Wickes regulary on early mornings and always find Deb really helpful. Wonderful customer service. Highly recommend.

Dealt with Deb at Pontefract store, very friendly and super helpful.

Just been set up on pro trade account at Pontifract by Deb , she was very helpful and given plenty of information on the account . Some nice savings to come . Thx

Toni and Brett at pontefract wickes were so help full today. I needed 20 packs of laminate flooring. Not only did they check each and every pack, they put it on my trolley, and then loaded it into my car. I even received a discount due to some of the packaging being torn open. Really helpful and happy to help me. I also have a back problem which they were not aware of and still went the extra mile. Outstanding customer service. Thank you both so much.

Rubbish customer service. 3 behind the till and I was stuck behind someone returning an item. No one else waiting to be served other than me. Other 2 staff were talking and messing with the till, after 5 minutes a customer went to the other till and was served straight away. Won’t be using wickes again!