Kitchen planned to be fitted in one week took 17 and still not finished. Communication a total joke! Repeatedly called customer service to complain with weeks passed before a response. Repeatedly aske... See more
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See what reviewers are saying
We visited the Preston store today to purchase some flooring. The store had everything we needed and our server (Will H) was helpful and friendly with a great sense of humour. Fab customer service.
Company replied
Went into Wickes Preston looking for a brand new bathroom suite, really didn’t know where to start! Thankfully Neil Wadsworth helped us to choose everything we needed, right down to the plug for th... See more
Company replied
We’ve just designed our new kitchen with Adam and couldn’t be happier with the whole experience. From our very first chat in the showroom, he was professional, friendly and incredibly helpful. He... See more
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Company details
About Wickes - Preston
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
1 Aqueduct Street, Preston, Lancashire, PR1 7RF, United Kingdom
- +441772556487
4.4
Excellent
150 reviews
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Very slick process from start to finish,excellent kitchen fitter
Ray lythgoe was most helpful in coming to my house and design my new kitchen,it was a slick process from start to finish,Ian ,the kitchen fitter was excellent,very experienced and knowledgeable,he left no mess and ensured I could use my appliances everyday,I would highly recommend wickes for a new kitchen,
From
Susan from ribble valley
May 22, 2024
Unprompted review
Reply from Wickes - Preston
Hey Susan, thanks for your wonderful feedback and I'm delighted that Ray was able to help you with your new Wickes kitchen. It makes us proud that you're happy with the end result, and also that you would recommend us going forward. Enjoy your new space! - Dylan
Bathroom = Fantastic
Ive been to wickes twice now and both times ive had the joy of having kim take on my bathroom design. She was fantastic and new how to make it look to our requirements. She helped out at any possibility and didnt push anything.
She appointed nick and his team as the bathroom fitters who did a great job answering any queries and asking ourselves questions on how we wanting things or recommendations on modifications to the design and especially installing the painful job of herringbone tiles. The finish has been fantastic and will definitly use all of them again.
May 27, 2024
Unprompted review
Reply from Wickes - Preston
Hi Freddie, thanks for taking the time to share this feedback, we are pleased to hear that Kim, nick and the team done a great job from start to finish with your recent Bathroom project, we are also pleased to hear that the finish is fantastic, we appreciate you taking the time to let us know. RD
Malmo bathroom order
We visited Wickes Preston and met Kim who was very helpful on the bathroom and kitchen department. We were given a comprehensive brochure and shown some examples of the different ranges in-store.
A week later we went back to visit Kim armed with our requirements and she facilitated our ideas with ease,knowledge and professionalism, so that we could order our new bathroom.
Well done Preston Wickes!
June 22, 2024
Unprompted review
Reply from Wickes - Preston
Hi Mr Ashworth, thanks for taking the time to share this feedback, we are pleased to hear that Kim was very helpful and able to facilitate all of your needs, we appreciate you taking the time to let us know. RD
From start to finish Kim was there to answer any questions
Kim was great from the initial design consultation until the very end when she came to collect surplus tiles to refund them for us! The delivery was mixed at first but it was resolved quickly and didn't affect the original timescale of the bathroom fitting. All of the fitters from JQ Plumbing and heating were excellent, polite left the area they worked in each day clean and tidy, I can't really fault anything other than the initial delivery issue but feel it would be harsh to give 4 stars.
June 3, 2024
Unprompted review
Reply from Wickes - Preston
Hi Andrew, Thank you for taking the time to leave your Trust pilot review. We're glad to learn about your experience with Kim your design consultant who was very helpful and even came to collect your surplus of tiles personally so that she could refund them for you. It's great to see how pleased you are with the service you received from all the fitters who kept your property clean and tidy throughout. We are sorry to see you had issues with the delivery but are glad that you are overall happy with your experience. We greatly appreciate this feedback. - Flynn
Fantastic kitchen designer Neil in the Preston store
Our kitchen was designed by Neil Wadsworth at the Preston store. Neil has lots of industry experience and came up with a great design. His after sales support was excellent and we are extremely happy with our finished kitchen.
January 12, 2024
Unprompted review
Reply from Wickes - Preston
Hello Sarah, thanks for your five-star review regarding the service you received throughout your kitchen design experience. I'm glad to learn that Neil was first class, and it makes us proud you're happy with the end result, enjoy your new space! - Dylan
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