We have just had a new kitchen installed by Wickes at Rayleigh. We met up with our designer, Jason Rhodes, several times, and were impressed with the care he took to turn our thoughts into a pl... See more
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We attended an appointment with Neil for kitchen design. He was so patient and spent time looking at various options, adding in the flooring we chose and some wall decoration to help us get a feel and... See more
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Had a home visit which randomly became an hour later than scheduled which was changed on their end so I was waiting around for an hour for no reason Was told I would be contacted after the des... See more
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We were served by Jason at the rayleigh branch in essex. The service he provided was fantastic, he wasnt pushy like your typical salesman, he listened to want we wanted and how we needed our kitc... See more
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Company details
About Wickes - Rayleigh
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
1 Rat Lane, Rayleigh, Essex, SS6 7TS, United Kingdom
- +441268776262
3.9
Great
72 reviews
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Very friendly
Very friendly. Dawn really helpful sadly didn’t have enough of the product available.
January 7, 2025
Unprompted review
Reply from Wickes - Rayleigh
Hi Matt, thanks for taking the time to share this feedback, we are pleased to hear that Dawn was very friendly, we appreciate you taking the time to let us know. RD
Dawn was very helpful at branch 082
January 7, 2025
Unprompted review
Reply from Wickes - Rayleigh
Hi There, thanks for taking the time to share this feedback. RD
Reply from Wickes - Rayleigh
Hi There, thanks for taking the time to share this feedback. RD
Dawn is the best
January 7, 2025
Unprompted review
Reply from Wickes - Rayleigh
Hi Jamie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Just had a complete new bathroom…
Just had a complete new bathroom fitted. Stuart (Wickes) helped us plan exactly what we wanted, and Josh (JC Renovations) did a fantastic job fitting it - would definitely recommend both Wickes and especially Josh.
December 2, 2024
Unprompted review
Reply from Wickes - Rayleigh
Hello, Caroline. We appreciate your wonderful review of Stuart and Josh, and we are delighted that we were able to bring your bathroom designs to life. - SW
Helpful service
Having sustained a back injury a few week ago I was at a loss as to how to load 8large bags of peashingle gravel from the store to my vehicle.
NO PROBLEM
I enquired to one of the male assistants in the building supplies area and without hesitation he offered to load the trolley and take the bags to the vehicle and load them.
He was polite and cheerful and understanding.
Thanks for restoring an 81 year old customers faith in good service
October 18, 2024
Unprompted review
Reply from Wickes - Rayleigh
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that the team where able to assist with loading the car to make things easier for yourself, we appreciate you taking the time to let us know. RD
Great service at store, shame about delivery
Great service at store - the staff member was great. We ordered a garden gate and hinges to be delivered.
Booked Friday 11/10 for them to be delivered.
Friday comes - Hinges arrived. No gate.
Phoned and said still waiting for garden gate . Was told - sorry - it didn’t go out today (the day that was arranged) - it’ll come Monday.
Well it’s 7.30pm Monday. No gate and no phone call, and this is after I rang them at 12noon today and was assured the gate WOULD be delivered today.
Fuming ! Two days of a booked delivery for the same item and it has STILL not arrived.
Two days wasted.
October 14, 2024
Unprompted review
Reply from Wickes - Rayleigh
Hey Sandra, thanks for your valuable feedback, and I'm deeply sorry to hear about your delivery issues. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further for you. - Dylan
Bathroom designed, supplied and installed by Wickes
Had a bathroom designed and supplied by Wickes including fitting. The process was fairly straightforward, the designer gave some really good suggestions as to how to get the best appearance based on our ideas and the Wickes appointed installer (Dimentians - Nehat) did an amazing job. Very pleased.
October 9, 2024
Unprompted review
Reply from Wickes - Rayleigh
Hey Tom, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Rayleigh store in regard to your bathroom design. It makes proud also that the installation went well and that you're very pleased with the end result, enjoy your new space! - Dylan
Kitchen Design
Albin Abraham Measured & Designed my Kitchen, I then went into store to see designs, make any changes and order kitchen. Experience was effortless and brilliant from start to finish. Highly recommend Wickes, I am the 3rd person in my family to order a wickes kitchen from Rayleigh store without any Issues.
August 23, 2024
Unprompted review
Reply from Wickes - Rayleigh
Hi Dene, thanks for taking the time to share this feedback, we are pleased to hear that Albin done a great job from start to finish, we appreciate you taking the time to let us know. RD
Visited the Rayleigh store
Visited the Rayleigh store. just as i reached the front of the queue the operator walked off . she was gone for so long i joined another queue, she decided to re appear just after i had paid for my goods and was leaving.
NOT BREST PLEASED
July 8, 2024
Unprompted review
Reply from Wickes - Rayleigh
Hi Kevin, Thank you for taking the time to leave your Trustpilot review. We're very sorry to learn about your in-store experience and the service you have received. We have requested more information so that we can look into this further and improve our services. - FB
I purchased a kitchen from wicks 7…
I purchased a kitchen from wicks 7 years ago i have just noticed that one of the large draw units has started to lift at the bottom.I spoke to the Rayleigh Essex Branch Mr Jason Rhodes about this he was so helpful and asked me to send over photos The manager Mike even had some input The bottom line they have sent out a new front free of charge to me the guarantee was for 10 years and they have honoured this will be back to Wicks very Soon
10 out of 10 all round service Spot on
June 28, 2024
Unprompted review
Reply from Wickes - Rayleigh
Hi, Mark. Thank you for taking the time to leave your review. I'm really pleased to learn that, Jason was great in helping you get replacements for your drawer units. Thank you again for your kind feedback. - Scott H
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