Wickes - Redditch Reviews 75

TrustScore 4.5 out of 5

4.7

Redditch Ringway, St Georges, Redditch West Midlands, B98 8DU, GB


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Rated 5 out of 5 stars

We went to wickes Redditch to look for a new kitchen,Abbie came to our home to measure up and get some ideas of what we wanted, she then came up with a fantastic design for our self build. During the... See more

Company replied

Rated 4 out of 5 stars

We went to the store today looking to solve a problem. After talking about several options we decided on what we needed but couldn't find the wire staples. We found Josh eager and very helpful in find... See more

Company replied

Rated 5 out of 5 stars

Excellent and very patient service today from Grace and Jo. They couldn’t have been more helpful. Also, received excellent service from Kaycee when we came in a few weeks ago! Highly recommended

Company replied

Rated 5 out of 5 stars

We recently used the Redditch store, Abbie Moxon was absolutely amazing to work with! Nothing was too much trouble—she really took the time to understand our vision and was completely in tune with how... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Redditch

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Redditch Ringway, St Georges, Redditch, West Midlands, B98 8DU, United Kingdom

  • +441527595688

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

New kitchen

We went to wickes Redditch to look for a new kitchen,Abbie came to our home to measure up and get some ideas of what we wanted, she then came up with a fantastic design for our self build. During the build we had a few questions that were answered very efficiently and promptly. We would not hesitate to recommend Abbie to design your dream kitchen,everything from start to finish was perfect.

January 31, 2026
Unprompted review
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Reply from Wickes - Redditch

Thanks for taking the time to leave your review. We are so pleased to hear about your positive experience with us. It's wonderful that Abbie provided a fantastic design and answered your questions efficiently. We appreciate your recommendation! -AB

Rated 4 out of 5 stars

We went to the store today looking to…

We went to the store today looking to solve a problem. After talking about several options we decided on what we needed but couldn't find the wire staples. We found Josh eager and very helpful in finding them!

May 30, 2026
Unprompted review
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Reply from Wickes - Redditch

Hi, Thank you for taking the time to share your review with us. We're really pleased to see that, Josh, was able to help find the wire staples you needed. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Excellent and very patient service…

Excellent and very patient service today from Grace and Jo. They couldn’t have been more helpful. Also, received excellent service from Kaycee when we came in a few weeks ago! Highly recommended

May 12, 2026
Unprompted review
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Reply from Wickes - Redditch

We appreciate you sharing your experience! We're so glad to hear that Grace and Jo were helpful and patient during your visits. Thank you for the positive feedback! -AK

Rated 5 out of 5 stars

Had my measure up appointment for…

Had my measure up appointment for kitchen. It was very good. Conrad from Redditch branch was very knowledgeable and helpful in answering all of our questions. Would recommend.

May 3, 2026
Unprompted review
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Reply from Wickes - Redditch

Hi Ammie, We're happy to hear that the measure-up appointment for your kitchen was very good. It's great to know that Conrad was knowledgeable and helpful in answering your questions. We appreciate your recommendation. - Sean

Rated 5 out of 5 stars

I visit this store regularly

I visit this store regularly , Sometimes twice a week . Today my order was picked by Kaycee , she’s a very helpful member of staff , always happy ,smiling and ready to help . She’s a credit to the store .

April 29, 2026
Unprompted review
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Reply from Wickes - Redditch

Hi Geoffrey, We appreciate your regular visits and are so glad to hear that Kaycee is always happy to help! - Sean

Rated 5 out of 5 stars

Very helpful staff

Popped in at the very end of the day, we were served by Grace at the check out, who helped me set up my trade card and was exceptionally patient and helpful. Nothing was too much trouble. Also the store is very well laid out and well stocked. I’ll be back!

April 21, 2026
Unprompted review
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Reply from Wickes - Redditch

Hi Bapu, We appreciate you sharing your experience. We're happy to hear that you found our store well-stocked and easy to navigate, and that Grace was patient and helpful in setting up your trade card. -Summer M

Rated 5 out of 5 stars

Great service in Wickes Redditch from…

Great service in Wickes Redditch from John who went out of his way to help me find what I needed and came up with some useful ideas. Will definitely use them again.

April 15, 2026
Unprompted review
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Reply from Wickes - Redditch

Hi Happy Cook, We're happy to hear that you had a great experience at our Redditch store. We appreciate your positive feedback regarding the helpful service you received from John. - Sean

Rated 5 out of 5 stars

Abbie Moxon was absolutely amazing

Abbie Moxon was absolutely amazing. Did fantastic designs for bathroom and kitchen. Was lovely to work with.

April 17, 2026
Unprompted review
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Reply from Wickes - Redditch

Hi, Jayne. Thank you for taking the time to share your review with us. We're really pleased to see that your design consultant Abbie provided a fantastic design service for both your kitchen and bathroom. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Abbie is brilliant

Abbie is brilliant. Arrived on time very friendly and helpful in giving great advice on how to go from a bath to a walk in shower. Took all measurements then when we went to the showroom showed us the design on screen of what walk in shower would look like. Helped us choose the stuff for it.

April 8, 2026
Unprompted review
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Reply from Wickes - Redditch

Hi Janet, We appreciate you sharing your experience. It's wonderful to hear that Abbie was friendly, helpful, and provided great advice for your walk-in shower. We're glad they helped you visualize and choose the right products! - Sean

Rated 5 out of 5 stars

Zahrah was very cheerful

Zahrah was very cheerful, polite and helpful with our purchase last weekend; an asset to Wickes.

April 12, 2026
Unprompted review
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Reply from Wickes - Redditch

We're happy to hear that you found Zahrah cheerful, polite, and helpful with your purchase last weekend. We appreciate your positive feedback. -AK

Rated 5 out of 5 stars

Kaycee is brilliant

Popped into store today and Kaycee was a huge help. Had huge amount of product knowledge and couldnt have been more helpful. Great customer service

April 11, 2026
Unprompted review
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Reply from Wickes - Redditch

We appreciate you sharing your experience. It's great to hear that Kaycee was so helpful and knowledgeable during your visit, providing excellent support. -AK

Rated 5 out of 5 stars

Sahara was extremely helpful

Sahara was extremely helpful, and help me join the trade club. I've seen her there a few times and she's always been excellent

April 7, 2026
Unprompted review
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Reply from Wickes - Redditch

Hi Daniel,

We're happy to hear that Sahara was helpful in assisting you with the trade account. We appreciate you sharing your positive experience! -Ellysse

Rated 5 out of 5 stars

Very helpful store assistant who…

Very helpful store assistant who listened to my iffy description of the tool I needed, worked out what I was babbling about and identified the perfect tool, thereby saving my bank holiday! Thanks!

April 6, 2026
Unprompted review
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Reply from Wickes - Redditch

Hi Dean, Thank you for taking the time to share your review, We're happy to hear that our store assistant was able to identify the perfect tool for you! -Summer M

Rated 5 out of 5 stars

Fantastic service by John

Fantastic service by John, helped us thoroughly in store with our every need. He’s a real credit to the Redditch store and so are all the other members of staff.

April 4, 2026
Unprompted review
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Reply from Wickes - Redditch

Hey Karl, thanks for your five star feedback, and I'm delighted that John was able to help you out in our Redditch store! - Dylan

Rated 5 out of 5 stars

Just popped into wickes kaycee was a…

Just popped into wickes cassie was a big help

April 4, 2026
Unprompted review
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Reply from Wickes - Redditch

Hey Kie, thank you for your five-star review, and I'm glad you enjoyed the service from Cassie in our Redditch store! - Dylan

Rated 5 out of 5 stars

Friendly and helpful

I called the store to find out about community help and the person on the phone was really helpful. I then submitted the form and within a few days they had got back to me with how they could help. Sarah Jeavons was so easy to talk to and everyone was really friendly and helpful. Thanks Wickes.

March 23, 2026
Unprompted review
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Reply from Wickes - Redditch

Thank you for sharing your experience with us. We're happy to hear that Sarah Jeavons was helpful when you called about community support and that the process was easy. We appreciate your feedback. -AK

Rated 5 out of 5 stars

I had a fantastic experience at Wickes…

I had a fantastic experience at Wickes and wanted to highlight the excellent service of Joanne who made sure I found the right products. The store itself was well-organised and stocked neatly I 100% recommend going and won’t be long until I visit again

March 21, 2026
Unprompted review
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Reply from Wickes - Redditch

Hi Amelia, we appreciate you taking the time to share your positive experience. We're happy to hear that you found what you needed and that you were pleased with the service you received. We look forward to your next visit! -LG

Rated 5 out of 5 stars

All we as a charity can say is Thankyou…

All we as a charity can say is Thankyou for the support, animal foodbank uk appreciate the help you give these items help us with storage of donated items. Sarah the manager at redditch branch is lovely.

March 23, 2026
Unprompted review
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Reply from Wickes - Redditch

We're so glad to hear that our support is helpful to the animal foodbank. We appreciate your acknowledgment of the assistance provided, and thank you for your positive feedback. -AK

Rated 5 out of 5 stars

Wonderful staff

The Redditch store was so clean and organised. The staff were friendly and Jo went above and beyond and helped us find everything we needed.

March 21, 2026
Unprompted review
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Reply from Wickes - Redditch

Hi, Natalie. Thank you for taking the time to share your review with us. We're happy to hear that you found our store clean and organised and that our staff were helpful, especially Jo who went above and beyond to find everything you required. Thank you again for your kind feedback. - Scott H

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