Staff are very unhelpful, asked for a product and answer was either on shelf or in back and walked off. Most of the staff dont seem to know anything or unwilling to help.
Company replied
Location
Switch locationDrakehouse Retail Pk, Unit 1B, Crystal Peaks South Yorkshire, S20 7JJ, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just had a new bathroom fitted by Tim W and designed by Lewis B. Absolutely perfect from start to finish - both went above and beyond to add all the finishing touches and make the whole process a... See more
Company replied
Brilliant friendly service… called into to buy 10 plasterboards this morning… Tracy, Paul the team were super helpful, no fuss in helping me load my van. Thank you Wicks Sheffield (with some help from... See more
Company replied
Our experience was made so easy with the help from Hannah. Nothing was to much trouble. Hannah helped us every step of the way from our kitchen design and measuring our kitchen to helping us with c... See more
Company replied
Company details
About Wickes - Sheffield Crystal Peaks
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Drakehouse Retail Pk, Unit 1B, Crystal Peaks, South Yorkshire, S20 7JJ, United Kingdom
- +441142514624
4.2
Great
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We used Hannah at the Drake house store…
We used Hannah at the Drake house store for our new kitchen she was so amazing caring professional and knew exactly what we wanted the installation guys were also fantastic and worked so hard
We could not be happier
July 3, 2024
Unprompted review
Reply from Wickes - Sheffield Crystal Peaks
Hey Helen, thanks for your five-star feedback and I'm glad that Hannah was able to use her amazing skills to ensure you've got a new Wickes kitchen to be happy about, enjoy your new space! - Dylan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.