Wickes was an absolute nightmare, five months on from paying them in full we still have NO Kitchen. They never once communicated any of the issues that they caused us. When we complained all we got wa... See more
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Wickes was an absolute nightmare, five months on from paying them in full we still have NO Kitchen. They never once communicated any of the issues that they caused us. When we complained all we got wa... See more
Company replied
Caitlin at Wickes , Stockport has been really helpful through out our kitchen renewal journey. Approachable and she explained all the process and available offers to get an affordable quote. Pleas... See more
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Andy in the Stockport store very helpful when purchasing a replacement toilet. As one wasn’t on display, we wanted to check some dimensions that weren’t listed on the website or box. He happily ope... See more
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We are pleased to share as Wickes customers our experience of ordering an online delivery in the Stockport area. We ordered and paid for 3.6m long treated timber roof battens and hoped they wouldn't b... See more
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Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
4 Manchester Road, Stockport, Cheshire, SK4 1TN, United Kingdom
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Had a bathroom fitting consultation today with John Wilson.
Very thorough and professional. Could not fault him at all.
Really happy with the service, highly recommended.

Reply from Wickes - Stockport
Olly was great! He could see I was struggling and helped me carry some heavy items to my car

Reply from Wickes - Stockport
Caitlin at Stockport Wickes was efficient, had great design ideas, and patience for changes to the layout.

Reply from Wickes - Stockport
We have ordered a bathroom to be fitted. John Wilson has been our consultant and has been brilliant. Everything has gone so well before we even have it fitted. Just been in to order the tiles and got great service again

Reply from Wickes - Stockport
Really helpful advice from Tina on painting. Lovely visit.

Reply from Wickes - Stockport
Jack was excellent from start to finish when processing our delivery order in store . He helped us find all of the items we needed to process our order and made it very simple for us .

Reply from Wickes - Stockport
We have just had a kitchen designed by Shaun Terry, who talked my mum through the process with professionalism, warmth and friendliness. She was extremely nervous about the whole process and he made it so easy. He came out and measured up the same day and booked us in for an appointment the following day, had already designed it on the computer prior to our arrival. Showed us around the showroom at all the different kinds of cupboards, ovens and dishwasher available. It was so clear how the kitchen was going to be laid out and what we can expect throughout the process. My mum is so happy and can’t wait for her new kitchen!

Reply from Wickes - Stockport
This branch at Stockport
is very friendly, helpful and Tracy was outstanding.

Reply from Wickes - Stockport
Ellie was fantastic, helped me with a delivery and everything arrived on time and in perfect condition

Reply from Wickes - Stockport
A friendly fast and efficient service. Thank you Dan a pleasant purchasing experience. We will be back.

Reply from Wickes - Stockport
I had a very bad experience with Wickes. A day before my appointment, I was asked to cancel it because I had not selected the kitchen yet, so the appointment could not go ahead. I explained to the representative that I had not been informed of this requirement. He then suggested that I cancel the appointment, but I said I would not, as I wanted to keep it. Later, he cancelled the appointment himself without my consent.

Reply from Wickes - Stockport
Caitlin at Stockport has been extremely helpful in the design process! I can not wait to see the installation in reality of my dream kitchen!

Reply from Wickes - Stockport
Very unhelpful and dismissive. As a woman on my own found him patronising. Lack people skills.

Reply from Wickes - Stockport
A big thank you to Louie at the Stockport branch for loading 10 bags of pea gravel onto my trolley & also for putting them in my car boot. He was a big help & I’m so thankful for his help, a lovely, polite, friendly young man 🙏🏻

Reply from Wickes - Stockport
I couldn’t believe how easy it was to design my dream kitchen. I booked my appointment, told them my budget and what styles I liked and the kitchen designer Caitlin literally brought it to life, she was so helpful and thorough. Caitlin made the experience of purchasing our kitchen enjoyable and stress free. Would definitely recommend Wickes (and Caitlin) to anyone wanting a kitchen.

Reply from Wickes - Stockport
Have had two great appointments with Caitlin in Stockport. Caitlin was so helpful and knowledgable and advised us brilliantly on our bathroom design. She listened to us and gave us lots of great ideas. It has been a smooth process so far and looking forward to having the bathroom installed.

Reply from Wickes - Stockport
Excellent customer service from Andrew the store manager

Reply from Wickes - Stockport
Excellent customer service at the Stockport store this morning. Andy helped me load up bags of compost and firewood onto a trolley and into my car. It was really appreciated.

Reply from Wickes - Stockport
The fact that no one came out once the kitchen was finished to check everything was correct, 8 months later one cupboard came away from the wall brackets fell off which were supposed to hold it in place informed customer service,sent someone out to fix it we were told we needed new one they took pictures of the damage since then have been given the run around.

Reply from Wickes - Stockport

Reply from Wickes - Stockport
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