Wickes - Stockport Reviews 

144
TrustScore 4 out of 5

4.1

4 Manchester Road, Stockport Cheshire, SK4 1TN, GB


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Rated 1 out of 5 stars

Wickes was an absolute nightmare, five months on from paying them in full we still have NO Kitchen. They never once communicated any of the issues that they caused us. When we complained all we got wa... See more

Company replied

Rated 5 out of 5 stars

Caitlin at Wickes , Stockport has been really helpful through out our kitchen renewal journey. Approachable and she explained all the process and available offers to get an affordable quote. Pleas... See more

Company replied

Rated 5 out of 5 stars

Andy in the Stockport store very helpful when purchasing a replacement toilet. As one wasn’t on display, we wanted to check some dimensions that weren’t listed on the website or box. He happily ope... See more

Company replied

Rated 5 out of 5 stars

We are pleased to share as Wickes customers our experience of ordering an online delivery in the Stockport area. We ordered and paid for 3.6m long treated timber roof battens and hoped they wouldn't b... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Stockport

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 4 Manchester Road, Stockport, Cheshire, SK4 1TN, United Kingdom

  • +441614809725

4.1

Great

TrustScore 4 out of 5

144 reviews

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4.1

All reviews

(144)

14,369 reviews in the last 12 months

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Rated 5 out of 5 stars

Bathroom Consultation…

Had a bathroom fitting consultation today with John Wilson.
Very thorough and professional. Could not fault him at all.
Really happy with the service, highly recommended.

January 17, 2026
Unprompted review
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Reply from Wickes - Stockport

Hello Simon, thank you for your amazing feedback and I'm delighted that John in our Stockport store was able to help you with your bathroom consultation. It makes us proud you would recommend us and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Helpful staff member

Olly was great! He could see I was struggling and helped me carry some heavy items to my car

January 16, 2026
Unprompted review
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Reply from Wickes - Stockport

Hey Chloe, thank you for your amazing feedback, and I'm delighted that Olly was super helpful in our Stockport store! - Dylan

Rated 5 out of 5 stars

Kitchen

Caitlin at Stockport Wickes was efficient, had great design ideas, and patience for changes to the layout.

January 15, 2026
Unprompted review
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Reply from Wickes - Stockport

Hi Richard,

We're happy to hear that you had such a positive experience. It's great to know that Caitlin had great design ideas and was patient. Thank you for your feedback. -Ellysse

Rated 5 out of 5 stars

Bathroom fitting

We have ordered a bathroom to be fitted. John Wilson has been our consultant and has been brilliant. Everything has gone so well before we even have it fitted. Just been in to order the tiles and got great service again

January 16, 2026
Unprompted review
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Reply from Wickes - Stockport

Hi Karen, Thanks for taking the time leaving your review. We are happy to hear that John was able to design a bathroom that you are happy with and making the process easier for you. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Really helpful advice from Tina on…

Really helpful advice from Tina on painting. Lovely visit.

January 16, 2026
Unprompted review
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Reply from Wickes - Stockport

Hi Alex, Thanks for taking the time leaving your review and for your kind feedback on Tina who gave you helpful advice on painting. -JL

Rated 5 out of 5 stars

Jack was excellent from start to finish…

Jack was excellent from start to finish when processing our delivery order in store . He helped us find all of the items we needed to process our order and made it very simple for us .

January 12, 2026
Unprompted review
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Reply from Wickes - Stockport

Hi Jacquie, we appreciate you taking the time to leave us this five-star review! We're so glad to hear that you had an excellent experience while placing your order. -LG

Rated 5 out of 5 stars

We have just had a kitchen designed by… Shaun Terry

We have just had a kitchen designed by Shaun Terry, who talked my mum through the process with professionalism, warmth and friendliness. She was extremely nervous about the whole process and he made it so easy. He came out and measured up the same day and booked us in for an appointment the following day, had already designed it on the computer prior to our arrival. Showed us around the showroom at all the different kinds of cupboards, ovens and dishwasher available. It was so clear how the kitchen was going to be laid out and what we can expect throughout the process. My mum is so happy and can’t wait for her new kitchen!

January 15, 2026
Unprompted review
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Reply from Wickes - Stockport

Hi, Katy. Thank you for taking the time to share your experience with us. We are delighted to see that your design consultant, Shaun, was friendly and professional throughout the full process, showing all of our available kitchen units and appliances. Furthermore, we are really pleased to see that your mum is happy with the design and is now looking forward to getting her new kitchen! Please do keep us updated on your project. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

This branch is very friendly

This branch at Stockport
is very friendly, helpful and Tracy was outstanding.

January 14, 2026
Unprompted review
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Reply from Wickes - Stockport

Hi Phil, Thanks for taking the time to share your feedback. It is wonderful to hear that you had a great experience with Tracy at the Stockport store! -SM

Rated 5 out of 5 stars

Ellie was fantastic

Ellie was fantastic, helped me with a delivery and everything arrived on time and in perfect condition

January 10, 2026
Unprompted review
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Reply from Wickes - Stockport

Hi Alex,

We're delighted to hear that Ellie was fantastic, assisting you with your delivery. It's great to know the delivery arrived on time and the items were in perfect condition. Thanks for sharing your experience with us. -Ellysse

Rated 5 out of 5 stars

A Great Experience, friendly fast and efficient service

A friendly fast and efficient service. Thank you Dan a pleasant purchasing experience. We will be back.

January 10, 2026
Unprompted review
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Reply from Wickes - Stockport

Hi, Barbara. Thank you for taking the time to share your experience with us. We are happy to see you received a fast and efficient service during your visit. Thank you again for your kind feedback. - Scott H

Rated 1 out of 5 stars

I had a very bad experience with…

I had a very bad experience with Wickes. A day before my appointment, I was asked to cancel it because I had not selected the kitchen yet, so the appointment could not go ahead. I explained to the representative that I had not been informed of this requirement. He then suggested that I cancel the appointment, but I said I would not, as I wanted to keep it. Later, he cancelled the appointment himself without my consent.

January 5, 2026
Unprompted review
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Reply from Wickes - Stockport

Hi Mahwish,

We appreciate you sharing your experience. We're sorry to hear about the appointment cancellation and any miscommunication. I've sent you a request for further information, so we can look into this. -Ellysse

Rated 5 out of 5 stars

Caitlin at Stockport has been extremely…

Caitlin at Stockport has been extremely helpful in the design process! I can not wait to see the installation in reality of my dream kitchen!

December 14, 2025
Unprompted review
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Reply from Wickes - Stockport

Hi Joanne,

We're thrilled to hear that Caitlin was extremely helpful while designing your dream kitchen. Thank you for your kind words and feedback. -Ellysse

Rated 1 out of 5 stars

Very unhelpful and dismissive

Very unhelpful and dismissive. As a woman on my own found him patronising. Lack people skills.

December 3, 2025
Unprompted review
Wickes - Stockport logo

Reply from Wickes - Stockport

Hi Miss Cole, We are so sorry to learn of your experience at our Stockport store. That is certainly not how we want our customers to feel after visiting a store. I have sent you a request for further information so that we can look into this for you. Many Thanks DG

Rated 5 out of 5 stars

A big thank you to Louie at the…

A big thank you to Louie at the Stockport branch for loading 10 bags of pea gravel onto my trolley & also for putting them in my car boot. He was a big help & I’m so thankful for his help, a lovely, polite, friendly young man 🙏🏻

November 8, 2025
Unprompted review
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Reply from Wickes - Stockport

Hello Carol, thanks for your amazing review and I'm glad you enjoyed the service from Louie in our Stockport store! - Dylan

Rated 5 out of 5 stars

Stress free

I couldn’t believe how easy it was to design my dream kitchen. I booked my appointment, told them my budget and what styles I liked and the kitchen designer Caitlin literally brought it to life, she was so helpful and thorough. Caitlin made the experience of purchasing our kitchen enjoyable and stress free. Would definitely recommend Wickes (and Caitlin) to anyone wanting a kitchen.

October 31, 2025
Unprompted review
Wickes - Stockport logo

Reply from Wickes - Stockport

Hi, Ingerlise. Thank you for taking the time to share your review with us. Were delighted to see that your design consultant, Caitlin, was able to bring your dream kitchen to life. We're happy to see that Caitlin provided great customer service throughout, making for a stress-free experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Have had two great appointments with…

Have had two great appointments with Caitlin in Stockport. Caitlin was so helpful and knowledgable and advised us brilliantly on our bathroom design. She listened to us and gave us lots of great ideas. It has been a smooth process so far and looking forward to having the bathroom installed.

October 28, 2025
Unprompted review
Wickes - Stockport logo

Reply from Wickes - Stockport

Hi, Kate. Thank you for taking the time to share your review with us. We're delighted to see that, Caitlin, has provided a great design service, listening to your requirements and suggesting great idea's. Please do keep us updated on your bathroom project. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Excellent customer service from Andrew…

Excellent customer service from Andrew the store manager

October 28, 2025
Unprompted review
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Reply from Wickes - Stockport

Hi MRS JENNIFER MILLER, We're happy to hear that you received excellent customer service from Andrew. We appreciate your positive feedback and your time. -LC

Rated 5 out of 5 stars

Excellent customer service at Stockport…

Excellent customer service at the Stockport store this morning. Andy helped me load up bags of compost and firewood onto a trolley and into my car. It was really appreciated.

October 23, 2025
Unprompted review
Wickes - Stockport logo

Reply from Wickes - Stockport

Hi Laura, we're happy to hear that you had such a positive experience. It's wonderful to know that our team member went above and beyond to assist you with your design needs. Thank you for your recommendation! -LG

Rated 1 out of 5 stars

Broken cupboard.

The fact that no one came out once the kitchen was finished to check everything was correct, 8 months later one cupboard came away from the wall brackets fell off which were supposed to hold it in place informed customer service,sent someone out to fix it we were told we needed new one they took pictures of the damage since then have been given the run around.

November 7, 2024
Unprompted review
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Reply from Wickes - Stockport

Hi Peter Delvin, We regret that the kitchen inspection was missed and you've had issues with a cupboard. We're sorry you've experienced delays since reporting the problem. We'll investigate this further. Thanks for your feedback. -LC

Rated 5 out of 5 stars

Great store

Great store, always happy to help!

October 17, 2025
Unprompted review
Wickes - Stockport logo

Reply from Wickes - Stockport

Hi Callum, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store. -AH

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