Wickes - Sutton In Ashfield Reviews 

130
TrustScore 4.5 out of 5

4.6

44 Station Road, Sutton In Ashfield Nottinghamshire, NG17 5FH, GB


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Rated 5 out of 5 stars

We recently had our bathroom, en-suite and downstairs w/c designed and fitted out by Wickes. Neil at the Sutton in Ashfield store was extremely helpful, knowledgable and patient when designing the pro... See more

Company replied

Rated 5 out of 5 stars

We have just bought a Kitchen from Wickes Sutton in Ashrfield. Neil helped us all the way from coming to our home, listening to what we wanted and designing the kitchen for us only slightly tweaking i... See more

Company replied

Rated 2 out of 5 stars

Was there 40 mins buying for a job , week later got parking fine , ridiculous money grabbing luckily got sorted but all the old or vulnerable people would get the letter and panick and pay , will not... See more

Company replied

Rated 5 out of 5 stars

Aimee at Sutton in Ashfield branch was absolutely amazing. Whilst ensuring the best interests of the company she helped us make the best decisions. She stopped what she was doing to help us out. Was... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Sutton In Ashfield

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 44 Station Road, Sutton In Ashfield, Nottinghamshire, NG17 5FH, United Kingdom

  • +441623517515

4.6

Excellent

TrustScore 4.5 out of 5

130 reviews

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4.6

All reviews

(130)

13,922 reviews in the last 12 months

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Rated 5 out of 5 stars

Helping local Causes.

I contacted our local Wickes store (Sutton In Ashfield) to see if they could help our school with an ongoing project. Carl, the store manager, was very helpful and offered to support us by donating some heavy duty storage boxes. These were perfect for what we needed.
Thank you to Carl and Wickes for your generous support and helpfulness.

April 1, 2025
Unprompted review
Wickes - Sutton In Ashfield logo

Reply from Wickes - Sutton In Ashfield

We are so pleased to hear about your positive experience with our Sutton In Ashfield store. It's wonderful to know that Carl was able to provide the support you needed for your school project. We are committed to supporting our local communities, and we are proud to hear that our team was able to make a difference. Thank you for taking the time to share your feedback. TW

Rated 5 out of 5 stars

Looking for plumbing parts

I came into the store looking for some plumbing parts, i asked Michelle if she knew where the parts i was after were located, she said she did and took me over ro where plumbing was and found the parts i was after. Excellent service, thank you.

May 3, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

We're so glad to hear you had a positive experience in our store. We appreciate you taking the time to share your feedback. It's wonderful to know that our team member was able to assist you in finding the plumbing parts you needed. We strive to provide excellent customer service and are happy to hear that we met your expectations-GS

Rated 5 out of 5 stars

Great service deserves recognition

This review is based only on interacting with Francesca and not wickes in general,very helpful and knowledgeable, and really went out of her way to provide great customer service, and resolved an ongoing issue that many wickes staff hadn't been able to overcome over the years, a great asset to any company, i hope they realise they need to retain and look after staff like Francesca, thanks again. Jon

May 1, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

Hey Jon, thanks for your five-star review, and I'm glad you enjoyed the service from Francesca in our Sutton In Ashfield store! - Dylan

Rated 5 out of 5 stars

Great shopping experience when i…

Great shopping experience when i visited, i needed 15 bags of top soil, went into the store and paid for them, and Michelle was lovely and helped to load all of the bags into my car, thank you so much.

April 22, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Michelle in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Amanda and Carl were a great help

Amanda and Carl were a great help, very professional and personable when serving

April 23, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Amanda and Carl in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Neil Morgan was our designer for our…

Neil Morgan was our designer for our new kitchen, from start to finish it was seamless, our Installer Rob was a quality professional and meticulous to detail, we love what we have had done, very very pleased

April 2, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

We are thrilled to hear about your positive experience with our team. It sounds like Neil and Rob went above and beyond to ensure your kitchen renovation was a success. We are so happy to hear you are pleased with the results. TW

Rated 5 out of 5 stars

give staff a raise

give all staff a raise they helped me so much with re designing my living room i'm so happy with there choices it's helped a lot since i'm not good at making decisions

April 19, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

Hi Liv, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Easy to deal with excellent…

Easy to deal with excellent communication, happy to go through extra ideas and make ammendments to your preferences. Overall very good experience. Highly recommend Dean at sutton

April 19, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

Hi Ben, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dean in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent service from Francesca and…

Excellent service from Francesca and great products

April 19, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

Hey Regulski, thank you for your positive feedback, and I'm glad you enjoyed the service from Franscesca in our Sutton In Ashfield store! - Dylan

Rated 5 out of 5 stars

Ordering

Jane B was very good with sorting out our order , very friendly and helpful ..

April 18, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

Hey Mr M, thanks for your five-star review, and I'm glad you enjoyed the service from Jen B in our Sutton In Ashfield store! - Dylan

Rated 5 out of 5 stars

Dean was so helpful price was great

Dean was so helpful price was great! And aftercare was fantastic.. thanks again dean appreciate your help.

March 12, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

Hi Jonathan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dean in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, from placing the order to the final delivery of perfect Fence Panels, I would absolutely recommend Wickes Sutton-in-Ashfield.

April 7, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

Hi Chris, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Bathroom design

Excellent service,Neil our design consultants knowledge of the goods and the space placement helped to deliver a design that we are more than happy with thank you.

April 11, 2025
Unprompted review
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Reply from Wickes - Sutton In Ashfield

Hi Andrew, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Neil in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

i went to the wickes store in sutton in…

i went to the wickes store in sutton in ashfield today 11 4 25, the service given by francesca was exceptional very personable and professional, she is an asset in terms of customer service to yourselves

April 11, 2025
Unprompted review
Wickes - Sutton In Ashfield logo

Reply from Wickes - Sutton In Ashfield

Hey David, thank you for your five-star review, and I'm glad you enjoyed the service from Francesca in our Sutton store! - Dylan

Rated 5 out of 5 stars

New Kitchen

We recently purchased a kitchen from their Sutton in Ashfield store. Our kitchen was designed by Neil who was professional, thoughtful and extremely knowledgeable throughout. He really listened to what we were looking for and gave some great advice especially when my wife and I couldn't agree on some of the design elements!

The kitchen was fitted by Les and Craig who were brilliant.

We are extremely pleased with the outcome and would definitely recommend.

January 4, 2025
Unprompted review
Wickes - Sutton In Ashfield logo

Reply from Wickes - Sutton In Ashfield

Thank you for sharing your positive experience with our Sutton in Ashfield store. We're thrilled to hear that Neil was able to provide you with such a great design experience, and that Les and Craig delivered a fantastic installation. We appreciate your kind words and are delighted that you're happy with your new kitchen.
-AF

Rated 5 out of 5 stars

So far so good!!!

So far, so good!!

Been in the Sutton in Ashfield branch to discuss our options and Neil Morgan has been brilliant in not only his design but also his opinions based on his experience and it’s made the process a lot easier to take in and make a decision so thank you Neil.

April 5, 2025
Unprompted review
Wickes - Sutton In Ashfield logo

Reply from Wickes - Sutton In Ashfield

Thank you for your kind words about the service you received at our Sutton in Ashfield branch. We are thrilled to hear that you found the design process with Neil to be helpful and that you were able to make a decision with ease. We appreciate your feedback and are glad that you had a positive experience. - AF

Rated 5 out of 5 stars

Carl was very helpful loading my…

Carl was very helpful loading my compost for me

April 1, 2025
Unprompted review
Wickes - Sutton In Ashfield logo

Reply from Wickes - Sutton In Ashfield

We're so glad to hear that you had a positive experience. We appreciate your kind words about Carl's helpfulness with loading the compost for you. - AF

Rated 5 out of 5 stars

This store is a breath of fresh air in…

This store is a breath of fresh air in terms of experience with building supplies. All staff very knowledgeable, polite and very helpful. Wouldn’t go anywhere else !

April 3, 2025
Unprompted review
Wickes - Sutton In Ashfield logo

Reply from Wickes - Sutton In Ashfield

Hey Donna, thanks for your five-star review, and I'm glad you enjoyed the service in our Sutton In Ashfield store! - Dylan

Rated 5 out of 5 stars

Good stuff

Good stuff, good service, helpful staff

April 1, 2025
Unprompted review
Wickes - Sutton In Ashfield logo

Reply from Wickes - Sutton In Ashfield

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Quick visit

Visited the store last week to pick up paint and tools to decorate my baby’s nursery ready for his arrival this Summer. The staff were helpful, friendly and approachable. Chloe advised and helped me pick out a suitable paint for the room given it is North facing and will no doubt need a touch up in the future.

March 28, 2025
Unprompted review
Wickes - Sutton In Ashfield logo

Reply from Wickes - Sutton In Ashfield

Hey Samantha, thank you for your five-star review, and I'm glad you enjoyed the service from Chloe in our Sutton In Ashfield store! - Dylan

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