I purchased 12 x 300 x 600 tiles, they were so heavy. A Staff member named Lewis, very young man volunteered to select the items and loaded them into my vehicle. He was very sincere, helpful and coope... See more
Company replied
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I purchased 12 x 300 x 600 tiles, they were so heavy. A Staff member named Lewis, very young man volunteered to select the items and loaded them into my vehicle. He was very sincere, helpful and coope... See more
Company replied
While we are exploring some refurbishment, and therefore we went to Wickes Sutton to take a look on both kitchen and bathroom stuff. Ria is so helpful and professional who explain every process in a d... See more
Company replied
Angela Chinyere designed our kitchen perfectly to meet our needs. Nothing was too much trouble, with my multiple changes! Our fitter, Paul Lenny, was amazing and did a brilliant job. We found him... See more
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There’s a current issue with using gift cards on line so I was a little annoyed as I wanted a home delivery for a bulky item therefore a trip to the store seemed a waste of time. Came into the sutton... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, United Kingdom
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Went into your store today to buy Solar Lights and was served by Tracy. She was very friendly, polite and professional. Great asset to Wicks

Reply from Wickes - Sutton
The staff in there are so lovely! The lady called Tracy help me with figuring out what soil to use for my plants as I’m terrible at figuring that out 😂. Lovely woman with so much patience!

Reply from Wickes - Sutton
Im a regular at wickes and it's always a pleasure to see Tracy, she's absolutely lovely and always makes everyone happy, she is an asset to wickes, thank you Tracy.

Reply from Wickes - Sutton
Angela Chinyere designed our kitchen perfectly to meet our needs. Nothing was too much trouble, with my multiple changes!
Our fitter, Paul Lenny, was amazing and did a brilliant job. We found him polite, accommodating and very professional, the kitchen looks amazing.
We couldn't be more pleased :-)

Reply from Wickes - Sutton
I had some problem with my returns, but the operational manager Rosh sort it out nicely. Very good customer service

Reply from Wickes - Sutton
Oliver was friendly, keen to help and stayed with me until I found what I was looking for. I received excellent customer service from this man- thank you.

Reply from Wickes - Sutton
Really help full staff
Roshan Operation Manager was really helpful went extra mile to help me with query and sorted in very professional manner
Thank you

Reply from Wickes - Sutton
There’s a current issue with using gift cards on line so I was a little annoyed as I wanted a home delivery for a bulky item therefore a trip to the store seemed a waste of time. Came into the sutton branch and Roshan exceeded my expectations, fully resolved my problems, put a new online order thru with my gift cards and sorted me with next day delivery. Couldn’t ask for more. Lady on the till was also super polite and helpful.

Reply from Wickes - Sutton
A professional kitchen design service from Wickes Sutton. Great advice and product knowledge.

Reply from Wickes - Sutton
Rosh - operations manager
Was extremely helpful sorting out my issues with online order with 15% discount and start to end he sorted fully delivery .. with lots of patience and care

Reply from Wickes - Sutton
Tom was extremely helpful when we were trying to match some kitchen items to what we originally had. He focused completely on us and made sure that we were happy with everything we had chosen. Excellent service and we came away very pleased.

Reply from Wickes - Sutton
We would like to say a huge thank you to the team at Wickes Sutton for their incredibly generous donation of a shed and 10 bags of sand to our school. This support will make a real difference to our outdoor learning space and will benefit our pupils greatly.
It’s wonderful to see a local business actively supporting the community. The staff were helpful, professional, and genuinely keen to help. We are extremely grateful for their kindness and generosity and would highly recommend Wickes Sutton to others. Thank you

Reply from Wickes - Sutton
I used Wickes for my new kitchen. Angela was super helpful and the kitchen Installer Bill was so efficient and helpful. There was a little delay but overall I’ m happy with the result

Reply from Wickes - Sutton
I’ve been looking for a new kitchen and Angela has been super helpful throughout the process, including changing the designs multiple times and ensuring I get the best price. Really helpful service!

Reply from Wickes - Sutton
Tara was extremely helpful, helped with ideas. Thank you

Reply from Wickes - Sutton
She has been very helpful throught the long process.

Reply from Wickes - Sutton
Sam was really helpful when the mdf I was looking for was not on the correct shelf. He managed to locate it in store and found me to let me know. He then went to the trouble of using the forklift to uncover the hidden Mdf and put the sheet I needed on my trolley for me. Thanks for your help!

Reply from Wickes - Sutton
Skye served me 13.10.25. She was knowledgeable helpful and polite. She even helped me by lifting heavy titles into my boot. Fantastic customer service

Reply from Wickes - Sutton
Helpful staff good store you always find what you’re looking for
Best
Charbel

Reply from Wickes - Sutton
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