Wickes - Sutton Reviews 

155
TrustScore 5 out of 5

4.8

Kimpton Way, Unit 1, K2 Trade Park, Sutton Surrey, SM3 9QS, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I purchased 12 x 300 x 600 tiles, they were so heavy. A Staff member named Lewis, very young man volunteered to select the items and loaded them into my vehicle. He was very sincere, helpful and coope... See more

Company replied

Rated 5 out of 5 stars

While we are exploring some refurbishment, and therefore we went to Wickes Sutton to take a look on both kitchen and bathroom stuff. Ria is so helpful and professional who explain every process in a d... See more

Company replied

Rated 5 out of 5 stars

Angela Chinyere designed our kitchen perfectly to meet our needs. Nothing was too much trouble, with my multiple changes! Our fitter, Paul Lenny, was amazing and did a brilliant job. We found him... See more

Company replied

Rated 5 out of 5 stars

There’s a current issue with using gift cards on line so I was a little annoyed as I wanted a home delivery for a bulky item therefore a trip to the store seemed a waste of time. Came into the sutton... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Sutton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, United Kingdom

  • +442086418765

4.8

Excellent

TrustScore 5 out of 5

155 reviews

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4.8

All reviews

(155)

13,923 reviews in the last 12 months

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Rated 5 out of 5 stars

Smoke alarms

Paul in the Sutton store was very helpful , and helped me locate the smoke alarms , that were stored in the high value storage cupboard

February 26, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi , Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Ria was very helpful with my inquires…

Ria was very helpful with my inquires about kitchens

February 21, 2025
Unprompted review
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Reply from Wickes - Sutton

Hey Mhairi, thanks for your amazing review and I'm delighted that Ria was helpful with your kitchen inquiry in our Sutton store! - Dylan

Rated 5 out of 5 stars

Great experience

Great experience

February 25, 2025
Unprompted review
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Reply from Wickes - Sutton

Hey Dan, thanks for your positive feedback, and I'm glad you enjoyed the service in our Sutton store! - Dylan

Rated 5 out of 5 stars

What a great service Dave on the…

What a great service Dave on the counter was very helpful with my order couldn't recommend him enough

February 24, 2025
Unprompted review
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Reply from Wickes - Sutton

Hey Dan, thanks for your amazing feedback and I'm glad that you enjoyed the service from Dave in our Sutton store! - Dylan

Rated 5 out of 5 stars

Angela was very knowledgeable and…

Angela was very knowledgeable and helpful. Explained everything very well

February 24, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Angela in our store and that they provided you with useful advice. -AH

Rated 4 out of 5 stars

staff were very polite and helpful

February 23, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi Vince, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great to see David back

Great to see David back, he is always very friendly and extremely helpful.

February 23, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi Chez, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with David in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Adam was really helpful with the paint…

Adam was really helpful with the paint and signing me up for TradePro

February 17, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi Samuel, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 3 out of 5 stars

I found Paul to be very helpful but…

I found Paul to be very helpful but needed his advice because he seemed to be the go to person for more obscure products.

February 15, 2025
Unprompted review
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Reply from Wickes - Sutton

Hey Frege, thanks for your feedback, and I'm glad that Paul was helpful in our Sutton store! - Dylan

Rated 5 out of 5 stars

Knowledgeable staff

Used this store a few times over the past couple of weeks. Really helpful staff. Spoke to Sam for spray paint advice. He helped find the correct start to use for my project. I will use this store for all my DIY needs in the future. Everyone I've spoken to has been really friendly and knowledgeable.

January 30, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi Michelle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sam in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Sirwan was very helpful

Sirwan was very helpful. Found the two items I was looking for without trouble.

Top man.

February 11, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi Mark, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Wickes Sutton

Went into to have a look at the flooring to get ideas on what one we wanted to do in the living room and dining room. Cian was kind enough to give some of his time to help give a rough idea of how many boxes and how much underlay we would need. Staff at Sutton are wonderful

February 5, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Cheerful, helpful staff

Staff member Paul, at the Sutton branch, made sure I found everything I needed.

February 5, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi Consumer, We're so happy to hear that Paul provided you with such a positive experience. We strive to ensure our customers have a great experience at our stores, and we're glad that Paul was able to help you find everything you needed. - SF

Rated 5 out of 5 stars

Angela was very prepared when we came…

Angela was very prepared when we came in to look at the final design of the kitchen. Speedy and insightful. Would recommend the anyone looking for kitchen designs.

February 1, 2025
Unprompted review
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Reply from Wickes - Sutton

Hey Rodrigo, thanks for your five-star review, and I'm glad that you enjoyed the service from Angela throughout your kitchen design. It makes us proud you would recommend us and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Today I met Paul.

Today I met Paul.
So helpful and polite. Here's a member of staff you should cherish.

January 25, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi Debbie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Paul in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Good experience

Angela was really nice, patient and answered all our questions. We went in to design our kitchen and are coming back to do designs for our bathroom.

January 19, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi Sara, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Exellent

Tara she As been such a pleasure to help as out with our kitchen thank you very much

January 15, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi Brigena, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tara in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Brilliant service

Brilliant service

January 15, 2025
Unprompted review
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Reply from Wickes - Sutton

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

David was quick and helpful!

David was quick and helpful!

January 14, 2025
Unprompted review
Wickes - Sutton logo

Reply from Wickes - Sutton

Hi Michael, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with David in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Laura was very helpful when ordering…

Laura was very helpful when ordering the Kitchen amazing customer service, helped when some of the doors were marked and damaged on how to replace them and guided us on our phone how to so it.

January 13, 2025
Unprompted review
Wickes - Sutton logo

Reply from Wickes - Sutton

Hi Joshua, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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