Wickes - TamworthReviews 

63
TrustScore 4.5 out of 5

4.6

12A-12B Magnus, Tame Valley Industrial Estate, Tamworth West Midlands, B77 5BY, GB


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Rated 5 out of 5 stars

Brilliant. Joanne was so helpful. She listened to my ideas, my needs and my budget and created a beautiful kitchen for us.she went through the details over and over again to give us a broader understa... See more

Company replied

Rated 5 out of 5 stars

As first time homeowners, this was our first time doing any significant renovation work and we're really grateful to Joanne for making the whole process feel so much easier (Thank you!!) We had a ho... See more

Company replied

Rated 4 out of 5 stars

Friendly service from Joanna our design consultant and creative with our final design to meet our needs. Products of good quality. Installers CK Renovation have installed the bathroom to a lovely fi... See more

Company replied

Rated 5 out of 5 stars

Jo the design consultant at Tamworth was extremely helpful She helped me design both bathroom and kitchen , giving ideas of colours to choose for tiles , work surfaces etc. Even when I changed my... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Tamworth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • 12A-12B Magnus, Tame Valley Industrial Estate, Tamworth, West Midlands, B77 5BY, United Kingdom

  • +441827253520

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.6

All reviews

(63)

13,234 reviews in the last 12 months

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Rated 5 out of 5 stars

A lovely gentleman called George made…

A lovely gentleman called George made my experience so easy as a clueless woman! Thanks George!

June 26, 2026
Unprompted review
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Reply from Wickes - Tamworth

We're so glad to hear George made your experience easy and positive. Thank you for your wonderful feedback! -AK

Rated 5 out of 5 stars

Brilliant

Brilliant. Joanne was so helpful. She listened to my ideas, my needs and my budget and created a beautiful kitchen for us.she went through the details over and over again to give us a broader understanding. Within a very short period of time Jo designed everything. Extremely happy.

May 20, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hey Shani, thank you for your amazing review. I'm delighted that Joanne was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Hi just a little review about Nat heart…

Hi just a little review about Nat heart of gold really helpful 5 star review

May 28, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hi Phil, we are so glad to hear about your positive experience! We appreciate your kind words about Nat. -LR

Rated 5 out of 5 stars

Excellent Service

As first time homeowners, this was our first time doing any significant renovation work and we're really grateful to Joanne for making the whole process feel so much easier (Thank you!!)
We had a home consultation, where she was able to understand exactly what we were thinking and discuss different options with us. She expertly guided us through what to expect every step of the way, and answered even the silliest questions with a friendly response. Our new bathroom has just been installed and we're really happy with the final result. We'll definitely be happy to reach out to Joanne again for future work.

May 20, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hi Mrs B, We appreciate you sharing your experience. We're happy to hear that a team member made your first renovation project easier by expertly guiding you through the process. We're glad you love your new bathroom and, thank you for your positive feedback. -LG

Rated 5 out of 5 stars

Excellent customer service from Wickes

Excellent customer service from Wickes, Wilnecote, Tamworth. I had an issue with some paint, the staff were all helpful and obliging, resolving the problem without any problem or fuss. Highly recommend.

May 14, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hi, J Tracey. Thank you for taking the time to share your review with us. We are really pleased to see that the staff in our Tamworth store were really helpful, resolving the issue you had with your paint. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Excellent customer service

Hi, I popped into the wilnecote branch in tamworth staffs today. I was served by Jake. He was so very patient and kind.
I only wanted some staples, for my staple gun... borrowed from my father in law. Jake helped me to load the staple gun, and informed me of different strengths for purposes. He deserves recognition. X ❤️

April 15, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hi Fiona,

It's wonderful to hear that you had such a positive experience at our store. We appreciate you highlighting the patience and assistance you received. It's great to know that Jake was able to help you with your staple gun. Thank you for your feedback! -Ellysse

Rated 5 out of 5 stars

Excellent service very pleased with the…

Excellent service very pleased with the design of our kitchen and how Jo who dealt with us and designed the kitchen explained everything we couldn't have asked for anything better my wife and I are very pleased

February 28, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hey Leon, thanks for your five-star review, and I'm glad you enjoyed the service from Jo in our Tamworth store throughout your kitchen design experience. It makes us proud you couldn't have asked for more and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Jo the design consultant at Tamworth…

Jo the design consultant at Tamworth was extremely helpful She helped me design both bathroom and kitchen , giving ideas of colours to choose for tiles , work surfaces etc. Even when I changed my mind on different things she was very accommodating and made sure everything was how I wanted
Can’t wait for the finished rooms
Thankyou Jo

March 26, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hi Mrs Moore, We appreciate you sharing your experience. It's wonderful to hear that Jo was so helpful in designing your bathroom and kitchen. We're glad she was accommodating and ensured everything was how you wanted. - Sean

Rated 5 out of 5 stars

Polite and helpful staff

Staff are always polite and offer really good customer service.

March 22, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hi Harry, Thank you for taking the time to share your review with us! -SM

Rated 5 out of 5 stars

Excellent Service

Evan was really helpful today in working out how much flooring we needed and also loaded it onto the trolley for us .

Excellent service.

March 22, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hi David, We're happy to hear that Evans assistance with the flooring and help with loading was excellent. We appreciate you taking the time to leave this positive feedback! -SM

Rated 5 out of 5 stars

I would like to share my appreciation…

I would like to share my appreciation for Zack Reid from the Wickes Tamworth branch. He designed our kitchen with great professionalism and attention to detail. Zack was extremely helpful throughout the entire process and supported us in choosing and purchasing all the appliances we needed.

He was always respectful, patient, and genuinely committed to making sure everything was perfect. We are very grateful for his excellent service and highly recommend him to anyone looking for a smooth and pleasant experience.

March 9, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hi customer, Thank you for telling us about your kitchen design experience you had with our colleague Zack in our Tamworth store. We are pleased that you found the services he provided to be first-rate making the process smooth and stress-free. Many thanks for your kind five-star review.

Rated 5 out of 5 stars

Fantastic Service

I came in late on a Saturday , expecting to just get some ideas on my new kitchen .

Evan took the time to understand what I wanted and even quoted us that evening so we had an idea of what price range we could afford. We will be booking back in for a design once we have the keys!

February 28, 2026
Unprompted review
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Reply from Wickes - Tamworth

We're happy to hear that you found your visit helpful, even arriving later in the day. We appreciate you taking the time to share your positive experience, and we look forward to assisting you with your kitchen design! -AK

Rated 5 out of 5 stars

Very helpful customer service

I needed help in choosing the right type of paint for my bathroom walls and was helped by Keli who suggested I go for a bathroom specific paint which would withstand the environment better than just standard paint. I found the store well organised and well laid out and even picked up some paint rollers whilst I was there.

February 18, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hi Hamzah, We're happy to hear that you found the perfect bathroom paint with assistance from Keli and that the store's layout was helpful. Thank you for your positive feedback, we appreciate it. -SM

Rated 5 out of 5 stars

Friendly staff all round chatty and…

Friendly staff all round chatty and helpful what more could you wish for in a service !! Top marks to all inc George

January 22, 2026
Unprompted review
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Reply from Wickes - Tamworth

We appreciate you taking the time to share your feedback. We are so glad to hear that you found our staff including George friendly, chatty, and helpful. -AK

Rated 5 out of 5 stars

First class customer service from Natalie Wickes Tamworth

Natalie at Wickes Tamworth has been amazing today! We had an issue with a wall tile delivery and received several different shades / batch numbers. Natalie rung round other stores to source more tiles with the same code, she went out of her way to resolve our issue. She helped with a discount code & gift voucher which wouldn’t work, along with other staff members. Brilliant customer service and wouldn’t hesitate to recommend the Tamworth store and Natalie, an excellent member of staff and a credit to Wickes!

January 17, 2026
Unprompted review
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Reply from Wickes - Tamworth

Hey Joey, thanks for your amazing feedback, and I'm glad that Natalie was super helpful during your time in our Tamworth store! - Dylan

Rated 1 out of 5 stars

Did even turn up after waiting in not a…

Did even turn up after waiting in not a good service

December 19, 2025
Unprompted review
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Reply from Wickes - Tamworth

Hi, Clive. Thank you for taking the time to share you're review. I'm really sorry to learn of this. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Rated 5 out of 5 stars

Nat, you are a star!

Nat was fantastic. She helped me out with a couple of queries and was more than happy to help. Nat promised that she would phone me to advise that stock was in store for me to collect. A promise kept. Anytime I'm in store Nat goes above and beyond. You are a star!

November 21, 2025
Unprompted review
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Reply from Wickes - Tamworth

We are happy to hear that you had such a positive experience. It's great to know that Nat exceeded your expectations and kept their promise. We appreciate your kind words! -AK

Rated 5 out of 5 stars

Excellent store

Excellent store, really friendly and helpful staff, served by Nat today and she was very good in helping me get a trade account set up. Everything is easy to find and competitively priced. Wickes is always my first choice when in need of DIY supplies.

November 20, 2025
Unprompted review
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Reply from Wickes - Tamworth

Hey Jamie, thanks for your amazing feedback and I'm glad that you enjoyed your experience in our Tamworth store! - Dylan

Rated 5 out of 5 stars

Natalie is a Wickes wonder

Natalie was a great help in my in store purchase of display item and went the extra mile to load into our car. Extremely professional and service oriented. Thank you

November 14, 2025
Unprompted review
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Reply from Wickes - Tamworth

Hey Phil, thanks for your positive feedback and I'm delighted that Natalie was able to help you out in Tamworth store! - Dylan

Rated 5 out of 5 stars

Natalie at the Tamworth store is a credit to Wickes Tamworth

Natalie at the Tamworth store is amazing. I went in really stressed as a few items were missing from the kitchen I had delivered. With it being a Sunday I couldn’t get in contact with anyone to sort the issue and felt lied to by people that I discussed the issues with yesterday, but I needed the issue sorting as the kitchen fitter was finishing the same day and to call him back would have meant I had to pay another days wage. Natalie then went above and beyond to help me sort it and then stayed with me to help me find the other bits that I needed to purchase. I have never experienced this kind of customer service at Wickes and will definitely be returning. Natalie is a credit to the team and seriously needs a pay rise. Whilst I was also with Natalie, other customers were also coming over to thank Natalie for her help so I knew I was in great hands.

October 26, 2025
Unprompted review
Wickes - Tamworth logo

Reply from Wickes - Tamworth

Hello Natasha, thanks for your five-star review, and I'm delighted that Natalie was able to help you out in our Tamworth store throughout your visit! - Dylan

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