Brilliant. Joanne was so helpful. She listened to my ideas, my needs and my budget and created a beautiful kitchen for us.she went through the details over and over again to give us a broader understa... See more
Company replied
12A-12B Magnus, Tame Valley Industrial Estate, Tamworth West Midlands, B77 5BY, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Brilliant. Joanne was so helpful. She listened to my ideas, my needs and my budget and created a beautiful kitchen for us.she went through the details over and over again to give us a broader understa... See more
Company replied
As first time homeowners, this was our first time doing any significant renovation work and we're really grateful to Joanne for making the whole process feel so much easier (Thank you!!) We had a ho... See more
Company replied
Friendly service from Joanna our design consultant and creative with our final design to meet our needs. Products of good quality. Installers CK Renovation have installed the bathroom to a lovely fi... See more
Company replied
Jo the design consultant at Tamworth was extremely helpful She helped me design both bathroom and kitchen , giving ideas of colours to choose for tiles , work surfaces etc. Even when I changed my... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
12A-12B Magnus, Tame Valley Industrial Estate, Tamworth, West Midlands, B77 5BY, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A lovely gentleman called George made my experience so easy as a clueless woman! Thanks George!

Reply from Wickes - Tamworth
Brilliant. Joanne was so helpful. She listened to my ideas, my needs and my budget and created a beautiful kitchen for us.she went through the details over and over again to give us a broader understanding. Within a very short period of time Jo designed everything. Extremely happy.

Reply from Wickes - Tamworth
Hi just a little review about Nat heart of gold really helpful 5 star review

Reply from Wickes - Tamworth
As first time homeowners, this was our first time doing any significant renovation work and we're really grateful to Joanne for making the whole process feel so much easier (Thank you!!)
We had a home consultation, where she was able to understand exactly what we were thinking and discuss different options with us. She expertly guided us through what to expect every step of the way, and answered even the silliest questions with a friendly response. Our new bathroom has just been installed and we're really happy with the final result. We'll definitely be happy to reach out to Joanne again for future work.

Reply from Wickes - Tamworth
Excellent customer service from Wickes, Wilnecote, Tamworth. I had an issue with some paint, the staff were all helpful and obliging, resolving the problem without any problem or fuss. Highly recommend.

Reply from Wickes - Tamworth
Hi, I popped into the wilnecote branch in tamworth staffs today. I was served by Jake. He was so very patient and kind.
I only wanted some staples, for my staple gun... borrowed from my father in law. Jake helped me to load the staple gun, and informed me of different strengths for purposes. He deserves recognition. X ❤️

Reply from Wickes - Tamworth
Excellent service very pleased with the design of our kitchen and how Jo who dealt with us and designed the kitchen explained everything we couldn't have asked for anything better my wife and I are very pleased

Reply from Wickes - Tamworth
Jo the design consultant at Tamworth was extremely helpful She helped me design both bathroom and kitchen , giving ideas of colours to choose for tiles , work surfaces etc. Even when I changed my mind on different things she was very accommodating and made sure everything was how I wanted
Can’t wait for the finished rooms
Thankyou Jo

Reply from Wickes - Tamworth
Staff are always polite and offer really good customer service.

Reply from Wickes - Tamworth
Evan was really helpful today in working out how much flooring we needed and also loaded it onto the trolley for us .
Excellent service.

Reply from Wickes - Tamworth
I would like to share my appreciation for Zack Reid from the Wickes Tamworth branch. He designed our kitchen with great professionalism and attention to detail. Zack was extremely helpful throughout the entire process and supported us in choosing and purchasing all the appliances we needed.
He was always respectful, patient, and genuinely committed to making sure everything was perfect. We are very grateful for his excellent service and highly recommend him to anyone looking for a smooth and pleasant experience.

Reply from Wickes - Tamworth
I came in late on a Saturday , expecting to just get some ideas on my new kitchen .
Evan took the time to understand what I wanted and even quoted us that evening so we had an idea of what price range we could afford. We will be booking back in for a design once we have the keys!

Reply from Wickes - Tamworth
I needed help in choosing the right type of paint for my bathroom walls and was helped by Keli who suggested I go for a bathroom specific paint which would withstand the environment better than just standard paint. I found the store well organised and well laid out and even picked up some paint rollers whilst I was there.

Reply from Wickes - Tamworth
Friendly staff all round chatty and helpful what more could you wish for in a service !! Top marks to all inc George

Reply from Wickes - Tamworth
Natalie at Wickes Tamworth has been amazing today! We had an issue with a wall tile delivery and received several different shades / batch numbers. Natalie rung round other stores to source more tiles with the same code, she went out of her way to resolve our issue. She helped with a discount code & gift voucher which wouldn’t work, along with other staff members. Brilliant customer service and wouldn’t hesitate to recommend the Tamworth store and Natalie, an excellent member of staff and a credit to Wickes!

Reply from Wickes - Tamworth
Did even turn up after waiting in not a good service

Reply from Wickes - Tamworth
Nat was fantastic. She helped me out with a couple of queries and was more than happy to help. Nat promised that she would phone me to advise that stock was in store for me to collect. A promise kept. Anytime I'm in store Nat goes above and beyond. You are a star!

Reply from Wickes - Tamworth
Excellent store, really friendly and helpful staff, served by Nat today and she was very good in helping me get a trade account set up. Everything is easy to find and competitively priced. Wickes is always my first choice when in need of DIY supplies.

Reply from Wickes - Tamworth
Natalie was a great help in my in store purchase of display item and went the extra mile to load into our car. Extremely professional and service oriented. Thank you

Reply from Wickes - Tamworth
Natalie at the Tamworth store is amazing. I went in really stressed as a few items were missing from the kitchen I had delivered. With it being a Sunday I couldn’t get in contact with anyone to sort the issue and felt lied to by people that I discussed the issues with yesterday, but I needed the issue sorting as the kitchen fitter was finishing the same day and to call him back would have meant I had to pay another days wage. Natalie then went above and beyond to help me sort it and then stayed with me to help me find the other bits that I needed to purchase. I have never experienced this kind of customer service at Wickes and will definitely be returning. Natalie is a credit to the team and seriously needs a pay rise. Whilst I was also with Natalie, other customers were also coming over to thank Natalie for her help so I knew I was in great hands.

Reply from Wickes - Tamworth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.