Total waste of time. Made an appointment for a kitchen designer to come and talk about new worktops, sinks, hob etc. When I told him he said they only do complete kitchens. Had there been anyone in t... See more
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See what reviewers are saying
We were lucky to have Aidan take us through the store to answer all of our questions about our renovation plans. He gave us excellent advice and what to avoid going forward. He has a wonderful manner... See more
Company replied
Outstanding customer service from Leo at the Watford branch. From the moment we arrived, he greeted us warmly, offered assistance, helped us locate the paint colour we needed, and even carried the ite... See more
Company replied
This is solely to review the design experience with the WATFORD branch - specifically our designer Tom Collins. What an absolute gentleman and total professional. Tom has been so helpful, he w... See more
Company replied
Company details
About Wickes - Watford
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Otterspool Way, Watford, Hertfordshire, WD25 8HL, United Kingdom
- +441923225554
4.6
Excellent
190 reviews
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Kirti
Kirti, is always at hand to help me with advice and help, she is a credit to the store and company as a whole, being a regular customer it is nice to be recognised when shopping with wicks and as a former b and q member of staff customer service is very important
Keep up the great work
Jamie
October 15, 2025
Unprompted review
Reply from Wickes - Watford
Hi Jamie,
We appreciate you taking the time to share your experience. We're thrilled to hear that Kirti provided helpful advice and excellent service. We will pass along your kind words.
-Ellysse
Moojbah and milkybar very good help…
Moojbah and milkybar very good help with tile 5 star and moojbah carry to car
October 15, 2025
Unprompted review
Reply from Wickes - Watford
Hi Rita, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH
Reply from Wickes - Watford
Thank you for your positive feedback, We're happy to hear that Haroon was helpful during your visit to the Watford store.
- PP
Really satisfying customer service…
Really satisfying customer service experience at the Watford branch, and not for the 1st time either. Don’t usually leave reviews but the team went beyond the call of duty to help me out. Massive thanks to Kirti for her enthusiastic and professional manner and thanks also to Daniel, Chloe, Gordon and the rest of the team too for being so helpful, like on previous visits. Great service, thanks!
October 8, 2025
Unprompted review
Reply from Wickes - Watford
Hi Connor, we appreciate you taking the time to share your satisfying customer service experience at the Watford branch. We're happy to hear that our team went above and beyond to help you out during your visit. -LG
Good old wickes
Lovely friendly and helpful staff and always 10% off 😎
October 8, 2025
Unprompted review
Reply from Wickes - Watford
Hi Michael, We're happy to hear that you found our staff friendly and helpful, and we appreciate you mentioning the discount! Thanks for your review. -LG
Haroon is a legend he hepled me out…
Haroon is a legend he hepled me out find all i needed
October 6, 2025
Unprompted review
Reply from Wickes - Watford
Hi Joshua, we're happy to hear that you had a great experience. Thank you for sharing your positive feedback; we appreciate it. -LG
Kirti was exceptionally helpful and…
Kirti was exceptionally helpful and knowledgeable..
September 29, 2025
Unprompted review
Reply from Wickes - Watford
Hi, Hitesh. Thank you for taking the time to share your review with us. We are glad to see that Kirti was helpful and knowledgeable during your visit. Thank you again for your kind feedback. - Scott H
Very good service from Kirti
Very good service from Kirti. Always helpful.
October 6, 2025
Unprompted review
Reply from Wickes - Watford
Hey Ben, thanks for your amazing review, and I'm glad that Karti was really helpful throughout your visit to our Watford store! - Dylan
Very plesant and fast service by Kirti.
October 6, 2025
Unprompted review
Reply from Wickes - Watford
Hi Consumer, Thank you for your kind review and i'm glad Kirti was able to provide fast service. -LC
Ordered items via app for click and…
Ordered items via app for click and collect. App very easy to use . Payment very quick . When I got to branch ( Watford ) the staff very friendly and helpful. Kirti got my order and brought it to the tills for me .
Very quick and smooth process .
October 5, 2025
Unprompted review
Reply from Wickes - Watford
Hey Dean, thanks for your five star review and I'm glad you enjoyed the click and collect service in our Watford store! - Dylan
Kirti
Kirti, was very helpful, all time I visit.
I found everything I needed.
A few things were slightly more expensive which I left, to buy elsewhere. But I like Wickes as there's more materials and less adornments.
October 5, 2025
Unprompted review
Reply from Wickes - Watford
Hey Taron, thanks for your five star review and I'm glad you enjoyed the service from Kirti in our Watford store. - Dylan
Very good service from Sam and Kirti
October 2, 2025
Unprompted review
Reply from Wickes - Watford
Hi Constantin,
We appreciate your kind words about the service you received from Sam and Kirti. Thank you for your review.
-Ellysse
Reply from Wickes - Watford
Hi Hlade,
We're thrilled to hear you find the service very good. Thank you for your kind words about Lorri. We appreciate your feedback.
-Ellysse
lovely customer service friendly…
lovely customer service friendly atmosphere can-do attitude from Kirti.
October 1, 2025
Unprompted review
Reply from Wickes - Watford
We are grateful that you shared your experience with us. We are delighted to hear that Kirti was friendly with a can-do attitude. -AK
Great experience
We brought our kitchen from wicks in Watford and Lee Littlejohn fitted it and he did a great job and we are really pleased. Highly recommend.
September 24, 2025
Unprompted review
Reply from Wickes - Watford
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lee in our store and that they provided you with useful advice. -AH
Good
Very quick at picking my click and collect order. Good service and kirti is helpful.
September 15, 2025
Unprompted review
Reply from Wickes - Watford
Hi Sharon, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kirti in our store and that they provided you with useful advice. -AH
Always a good service
Always a good service, and love get all my stuff kirty always helpful.
September 15, 2025
Unprompted review
Reply from Wickes - Watford
Hi Phil Martin, We appreciate you taking the time to leave us this review. We're happy to hear that our service is good, and that Kirsty was helpful. - LC
Always friendly and extremely welcoming…
Always friendly and extremely welcoming and helpful! Will always recommend this wickes
September 15, 2025
Unprompted review
Reply from Wickes - Watford
Hi Sam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH
Great service from this Branch Kisti…
Great service from this Branch Kisti the Manager is always there to help.
September 10, 2025
Unprompted review
Reply from Wickes - Watford
Hi Mr Stone,
We're happy to hear that you received great customer service from Kisti the manager. We appreciate your feedback.
-Ellysse
Very happy 😃
Been using the Watford Wickes store for years even since when they were by Bushey Arches. Never been let down by any of the staff….just gotta say that Kirti is an asset to the store 😁
September 4, 2025
Unprompted review
Reply from Wickes - Watford
Hi, Michael. Thank you for taking the time to share your review with us. I'm really pleased to see that, Kirti and other staff members at our Wickes store in Watford make your visit a great experience. Thank you again for your kind feedback. - Scott H
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