Wickes - Wolverhampton Reviews 

102
TrustScore 4.5 out of 5

4.5

West Street, Off Stafford Road, Wolverhampton West Midlands, WV10 6HT, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Manjit operation manager helped put my heavy load in my car thank you so much reallly appreciate it due to my back problem. Thanks again I would defo recommend wicked for all the hard work they put in... See more

Company replied

Rated 4 out of 5 stars

Sat was very polite and helpful 5/5. All my requests were completed promptly. The 4 star is reflecting the delivery charges of Wickes, it being double for a Saturday delivery.

Company replied

Rated 5 out of 5 stars

I came into the store I needed some floor levelling compound, I asked for help from Manjit. She was very helpful & polite and explained which ones they sold & the one I would need for my project. She... See more

Company replied

Rated 4 out of 5 stars

I bought door handles and couldnt unscrew the left handle roses. Leanne knew exactly who to ask and Kiran sorted the problem with no fuss. Happy customer leaves the store with no waiting or being ma... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Wolverhampton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • West Street, Off Stafford Road, Wolverhampton, West Midlands, WV10 6HT, United Kingdom

  • +441902313980

4.5

Excellent

TrustScore 4.5 out of 5

102 reviews

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4.5

All reviews

(102)

13,869 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful ans signed me up to the…

Very helpful ans signed me up to the app which I didn't know was available Manjit and Nessa

October 21, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

We're happy to hear that Manjit and Nessa were helpful in getting you signed up with the app. Thank you for your positive feedback! -AK

Rated 5 out of 5 stars

I need help to pick colour schemes for…

I need help to pick colour schemes for my down stairs while in store I met a lovely woman named Leanne who gave me brochures and told me I would be best buying testers and trying in different areas rather than rush buying which was very helpful and ran me through my options I come back store today and was treated with the same pleasnt smile and has showed me through the range of greens as well as greys she was so helpful and positive I thanked her and wished her a good day a credit to this store thankyou Leanne 🙏🏾

October 17, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Phillip, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Leanne in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great customer service

Great customer service. Very grateful to both Rob and Manjit for sorting out my problems after a paint spillage on the car park. Thank you!

October 15, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Janice, We're happy to hear that you received great customer service! We appreciate you taking the time to leave us a five-star review, and we are glad we could help you. -LG

Rated 5 out of 5 stars

Tap connector.

Manjit operations manager helped me with a tap connector i couldn't find. She found the pipe and showed me how it work

October 13, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hey Ravinder, thanks for your amazing feedback, and it makes us proud that Manjit was able to help you with your tap connector. - Dylan

Rated 5 out of 5 stars

Excellent delivery service he was very…

Excellent delivery service he was very pleasant and helpful there was no hanging around he just got on with his job .I will be using services again soon

September 15, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Tracy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent service

Excellent service , always polite and helpful and on time and very considerate

September 12, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Martin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Was struggling with the app

Was struggling with the app. Mangit sorted in within a minute. Fantastic service. Thank you

September 13, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

We're happy to hear that the app issue was resolved quickly. We appreciate your feedback and glad to hear that Mangit was able to assist you! -AK

Rated 5 out of 5 stars

First class service

First class service, easy to order, good delivery price and Mike the delivery driver was superb, polite and helpful and couldn’t do enough.

September 12, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Ron, We appreciate you sharing your positive experience! It's great to know that you found our service first class and our delivery driver Mike so helpful. -LG

Rated 5 out of 5 stars

Great delivery drivers from City Sprint

The delivery drivers went out of their way to get my items as close to my property as they could, rather than just unloading everything at the front of the property. It saved me a lot of work and lifting.

September 11, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Thanks for taking the time to leave your review. We're happy to hear that the delivery driver went the extra mile to ensure your items were delivered as close to your property as possible.- PP

Rated 5 out of 5 stars

Materials for job

Excellent, Guys very polite and asked where i wanted the delivery putting , carried everything to my Garage
Thanks to Mike and Jord

September 11, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hey Steve, thanks for your amazing review and I'm glad you enjoyed the service from Mike and Jord in our Wolverhampton store! - Dylan

Rated 5 out of 5 stars

Excellent customer service

Rob the store manager and the delivery driver Mike went above and beyond to solve a problem that had been created by the distribution centre.

They were absolutely brilliant and I can’t thank them enough.

Thanks Both

September 10, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

We appreciate you taking the time to share your positive experience. We're happy to hear that Rob and Mike went above and beyond to resolve this for you.
- PP

Rated 5 out of 5 stars

Customer service rep where extremely helpful Manjit in particular …

Customer service reps where extremely helpful, especially Manjit who went above and beyond, throughout my purchase. I would highly recommend, Wickes in the future.

September 10, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Majit in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I just went into your Wolverhampton…

I just went into your Wolverhampton store to get 14 OSB sheets and needed help. I was greeted by Manjit who kindly asked Josh to help load thrm into the van. He was most helpful & a credit to your store. Greatly appreciated.

September 10, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

We're happy to hear that you had a positive experience in our Wolverhampton store. We appreciate your kind words regarding the assistance you received from Manjit and Josh, and that he helped load the OSB sheets into your van. Thank you for your feedback. -AK

Rated 5 out of 5 stars

Staff

Leanness and Manjit couldn't be more helpful when my 85 year old father had a funny turn. They even broke off to chase a shoplifter and returned to make sure he was OK. Service was also excellent and delivery of my purchase was very fast.

September 2, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

We're happy to hear that our team was helpful during your father's turn and appreciate you mentioning the fast delivery. Thank you for your positive feedback.
- PP

Rated 5 out of 5 stars

We came to Wickes store yesterday with…

We came to Wickes store yesterday with some questions and were helped by Manjit who gave us everything we needed for our project . This is my second visit in a week and the staff have been very helpful . Thanks Phil

September 2, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Philip, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Manjit in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

We purchased a telescopic paint pole-we…

We purchased a telescopic paint pole-we left in trolley-we called the store and spoke with manjit who was very understanding and found the item on the trolley and Arun the security helped also.Usha gave me the pole when I returned.

Thank you so much to all staff 5star service 😉

August 30, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hey J Patel, thank you for your amazing review, and I'm glad that you enjoyed the service in our Wolverhampton store! - Dylan

Rated 5 out of 5 stars

Amazing

Amazing, delivery team!
Never any issues!
Delivery driver is always the best he can be and delivery manager always quick to rectify any issues that may arise!

August 25, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

We appreciate you taking the time to leave us such wonderful feedback. It's great to hear that our delivery team consistently provides you with excellent service! -AK

Rated 5 out of 5 stars

I am a regular tradesman that shops in…

I am a regular tradesman that shops in your Wolverhampton store weekly. I have been coming here for many years. I'm very happy with the service I receive from the colleagues there. I'm always served with a smile, and theyre very knowledgeable and some banter too. Please pass on my thanks to some of the great colleagues who's names I know, Usha,Ella,Manjit & Jack who are always willing to help.

August 27, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Usha, Ella, Manjit and Jack in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Kitchen design and supply

We used Wickes to design and supply our kitchen. Our design consultant was Victoria. She was great, provided a couple of designs to match our requirements. Worked within our budget and the kitchen was delivered within 2 weeks. After checking our delivery, we were missing the tap but that was sent within a couple of days. We fitted our own kitchen so can’t comment on that. The kitchen is exactly as we wanted. Very pleased with the whole experience. Thank you.

August 25, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Laura, We appreciate you sharing your experience. We're happy to hear that our design consultant Victoria was helpful and that the kitchen was delivered promptly. We're also glad the missing tap was sent quickly and that you are pleased with the final result. Thank you! - LC

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