Wickes - Wolverhampton Reviews 

107
TrustScore 4.5 out of 5

4.5

West Street, Off Stafford Road, Wolverhampton West Midlands, WV10 6HT, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Manjit operation manager helped put my heavy load in my car thank you so much reallly appreciate it due to my back problem. Thanks again I would defo recommend wicked for all the hard work they put in... See more

Company replied

Rated 4 out of 5 stars

Sat was very polite and helpful 5/5. All my requests were completed promptly. The 4 star is reflecting the delivery charges of Wickes, it being double for a Saturday delivery.

Company replied

Rated 5 out of 5 stars

I came into the store I needed some floor levelling compound, I asked for help from Manjit. She was very helpful & polite and explained which ones they sold & the one I would need for my project. She... See more

Company replied

Rated 4 out of 5 stars

I bought door handles and couldnt unscrew the left handle roses. Leanne knew exactly who to ask and Kiran sorted the problem with no fuss. Happy customer leaves the store with no waiting or being ma... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Wolverhampton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • West Street, Off Stafford Road, Wolverhampton, West Midlands, WV10 6HT, United Kingdom

  • +441902313980

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(107)

14,039 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Many thanks to Victoria for helping us…

Many thanks to Victoria for helping us pick bathroom great help

December 18, 2024
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Neelam, thanks for taking the time to share this feedback, we are pleased to hear that Victoria was able to help, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Always smiling girls at the till

Always smiling girls at the till. Very helpfull menegment staff.

October 30, 2024
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hey Raivo, thanks for your five-star review, and I'm glad that you enjoyed the service in our Wolverhampton store! - Dylan

Rated 1 out of 5 stars

Do not purchase a bespoke kitchen from…

Do not purchase a bespoke kitchen from Wickes, three weeks after the kitchen we purchased should have been installed we are missing drawers that have not been fitted, have damaged drawer and door fronts that the fitter never checked. The fitter has failed to come back to resolve these issues and we have been fobbed off by the store and customer services. We will now be seeking legal action!!! Disgraceful service shame on you Wickes

September 21, 2024
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD

Rated 5 out of 5 stars

I would like to say big thanks to Mani…

I would like to say big thanks to Mani who was extremely helpful with finding and loading stuff in my car last week. It's not the first time he has volunteered to help but due to bad back I needed help as load was quite heavy. He didn't shy away from helping. Always comes across approachable, polite and happy to help. I believe in showing appreciation towards good deeds. So thank you Mani!

August 31, 2024
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi, Sikpal. Thank you for taking the time to share your review with us. I'm really pleased to see that, Mani, is approachable, polite and helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Deb Mason is just the best design consultant!

We ordered our new kitchen from Wickes Wolverhampton. Our kitchen designer Deb Mason was very knowledgeable you could see she has had years of experience designing kitchens but also takes the customers ideas, budget and requirements in to consideration. We contacted Deb multiple times over several months with regards to our kitchen order and changed the design before delivery. Deb was very patient with us and she would go away and source the answers to our queries if not known. I would not trust anyone else apart from Deb Mason to design my kitchen if we had another and will be recommending her to family and friends. Deb we felt went above and beyond and without doubt is an asset to Wickes she’s worth her weight in gold especially dealing with us!

July 18, 2024
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hey Vikki Stacey,

Thanks for taking the time to reach out to us about this experience, I'm glad to learn that Deb Mason was able to help you design the kitchen of your dreams! with multiple calls back and forth to get and find the correct answers for you is always a plus especially with the years of experience debs has with designs whilst she took you budget and requirements into consideration whilst designing this. - SF

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look