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Customer service was very good. We bought a kitchen today at Wickes, Wrexham. We met the design consultant Sian Williams a few times. The first time at home to measure up and chat what we wanted. Th... See more
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Sian was excellent, from the initial appointment to it all being confirmed ! We are so so excited for our new kitchen , and the entire process was smooth and Sian knew exactly what we wanted and made... See more
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Quite possibly our worst nightmare. The incompetence is beyond belief. Original order 25/01/25. Original installation date 17/03/25. Goods began being delivered on 13/03/25. Installation delayed until... See more
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Company details
About Wickes - Wrexham
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
- Promise 1
Contact info
Holt Road, Wrexham, Gwynedd, LL13 8NG, United Kingdom
- +441978314538
4.5
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Hayley is so helpful and knows exactly…
Hayley is so helpful and knows exactly what you want and how it can be achieved.
January 24, 2025
Unprompted review
Reply from Wickes - Wrexham
Hi Gillian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Hayley in our store and that they provided you with useful advice. -AH
Beth Whitehand - Kitchen Professional!! Top marks
Me and my other half sorted out a kitchen through Beth Whitehand (design consultant) in the Wrexham branch recently. She was ace and could not be any more helpful with designing and arranging our kitchen design. Highly recommended and if Wickes is reading this, give this lady a raise!!
January 12, 2025
Unprompted review
Reply from Wickes - Wrexham
Hi Adam, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Beth and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Wasted Trip
Phoned in advance to check they had the part I needed , when I arrived instore they had none in stock. Wasted trip.
September 14, 2024
Unprompted review
Reply from Wickes - Wrexham
Hi Keiran,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
Order placed with ease
Hayley was very helpful with our order and made it easy to choose the best items for our bathroom.
September 19, 2024
Unprompted review
Reply from Wickes - Wrexham
Hi, Simon. Thank you for taking the time to share your review with us. I'm glad to see that, Hayley, was able to help you choose the best items for your bathroom. Thank you again for your valuable feedback. - Scott H
Helpful and knowledgeable young man…
Helpful and knowledgeable young man helped me find what I was looking for straight away! Friendly young lady on the checkout too.. Great customer service
September 15, 2024
Unprompted review
Reply from Wickes - Wrexham
Hi Rachel, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with our members of staff and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Ordered new kitchen
Ordered new kitchen, and it was easy to make a design and get organised for fitting.
August 17, 2024
Unprompted review
Reply from Wickes - Wrexham
Hi Darrin, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about how easy it was to organize your kitchen design and installation. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
Kind & informative
Tom Padmore (designer) has supported us from the go, with his understanding and kind approach we are content with the service. Thanks Tom 🤩
July 9, 2024
Unprompted review
Reply from Wickes - Wrexham
Hi There, thanks for taking the time to share this feedback. RD
Design team brill
Great service. Hayley the designer was brilliant with us. Made what could have been a difficult process easy. Thorough and professional. Recommend!
July 11, 2024
Unprompted review
Reply from Wickes - Wrexham
Hi Catherine, thanks for taking the time to share this feedback, we are pleased to hear that Hayley has been brilliant and made things easy, we appreciate you taking the time to let us know. RD
Myself and my partner had a great…
Myself and my partner had a great experience with Hayley at Wrexham Wickes. The process was easy and simple and Hayley listened to all our wants and needs and completed everything to such a high standard. Would fully recommend going through the design team for a personalised experience.
Thank you Hayley
Kind regards
Cara & Rhys
July 10, 2024
Unprompted review
Reply from Wickes - Wrexham
Hi Cara & Rhys, thanks for taking the time to share this feedback, we are pleased to hear that Hayley listened to your needs and everything done to a high standard, we appreciate you taking the time to let us know. RD
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