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Wifimedia Reviews 2,822

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I was looking for a specific product that would have been expensive and complicated to import from the U.S. I found this product at Wifimedia, an incredibly reliable and helpful Netherlands-based stor... See more

Rated 4 out of 5 stars

Quick responses to emails and delivers packages to the carrier quickly after ordering. A missed star because Wifimedia uses UPS to send packages abroad. UPS needs ten days to transport the package fro... See more

Rated 5 out of 5 stars

Cheaper than other sites, better color options for my device than Amazon,and although it's not overnight it arrived from a country over in 2 days. Predicted delivery date and time was accurate.

Rated 5 out of 5 stars

Amazing store, amazing service. I greatly recommend going to their store to try out any equipment you have in mind, as they usually have it around. They have a myriad of setups to experience, and you... See more

Company replied

Company details

  1. Electronics Store
  2. Hi-fi shop
  3. Home Audio Store
  4. TV store

About Wifimedia

Written by the company

About Wifimedia

We specialize in high-quality streaming solutions for both audio and video. From our roots in the Netherlands, we’ve grown into one of the leading streaming specialists, offering both a top Experience Center and an extensive online webshop.

Experience the best

Visit our Experience Center in Arnhem for the best Hi-Fi, Head-Fi, and imaging solutions. We have also webshop with fast delivery across Europe.

WIFIMEDIA PROJECTS

Need custom smart entertainment solutions? Our expert team is here to help with projects across Europe.

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Stay connected with us on social media:

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Very disappointed with your service

You don't answer e mails, I purchased the product on 7,August and you still Haven't sent the product and today is 28. August. You didn't sent the tracking code or anything. I am very disappointed with your service

August 7, 2024
Rated 5 out of 5 stars

Cassette player

I have ordered cassette player CP13 produced by FiiO. Unfortunately, the colour I've ordered was not in stock so I've ordered available. Nice analog player and sound like in 80-90th of basic top player producers.

July 29, 2024
Rated 1 out of 5 stars

The order wasn’t delivered in promised time.

The order wasn’t delivered in promised time window. It was said that the order will be shipped in 2-15 days, however it’s been 22 days and the order still wasn’t shipped. Customer support says they are waiting for the supplier to sent them the order.

July 26, 2024
Wifimedia logo

Reply from Wifimedia

Thank you for reaching out and bringing this to our attention. We sincerely apologize for the delay in fulfilling your order. Unfortunately, the product is currently not available at the distributor, which has caused the unexpected delay.

Please rest assured that we are working closely with our supplier to expedite the process, and we will ship your order as soon as it arrives. We understand the frustration this may cause, and we are committed to resolving this as quickly as possible.

We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great!

My experience with the webstore and the item received was great - fast shipping, well packed, reasonable price of the item! I recommend!

July 3, 2024
Rated 1 out of 5 stars

You send to evaluate my purchase

You send to evaluate my purchase, for which I have been waiting three weeks and I have not yet received the shipment, what am I supposed to evaluate. Massacre

July 21, 2024
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Reply from Wifimedia

Thank you for reaching out, and we sincerely apologize for the confusion and inconvenience caused. Unfortunately, the product you ordered is no longer available from Harman Kardon, which has resulted in the cancellation of your order.

We deeply regret that this situation occurred and understand your frustration, especially after waiting for three weeks.

A full refund has been processed. If you have any other questions or need assistance, please feel free to contact us.

Rated 5 out of 5 stars

Everything OK!

I received the "ifi audio purifier" in very good condition and the shipping was very fast.
Good seller,
Thank you

May 26, 2024
Rated 3 out of 5 stars

I gave you only 3 stars because I had…

I gave you only 3 stars because I had no email to let me know that the item had been posted, so I didn't know at any stage where the item was. If you could let people know when the purchase left your warehouse and expected delivery date that would help a lot. Otherwise the price was very good for this product.

April 25, 2024
Wifimedia logo

Reply from Wifimedia

Gerard, we do sent out emails with the tracking code. So perhaps it has been stuck in your spam filter? In any case, I am sorry you did not get it.

Rated 1 out of 5 stars

Waited almost 3 months for nothing

Waited almost 3 months for my order to be delivered. Could not get a solid delivery date, so had to cancel the order. Delivery time was supposed to be 3 to 6 weeks.

April 27, 2024
Wifimedia logo

Reply from Wifimedia

Good afternoon,

Thank you for your review. We apologise that the delivery of the product took longer than expected beforehand. Unfortunately, due to an offer that has been in place, stock has gone faster than expected and we could not get new stock so quickly to process all orders. As requested, we have cancelled the order for you, and the money will be transferred back to you.

Kind regards,
Daphne
Wifimedia

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