Unusually for wiggle, the delivery was delayed.When I inquired with Wiggle that the delivery item information was stopped on the way, I was contacted to wait a few days.Two days later, the package st... See more
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See what reviewers are saying
I contacted them because none of the items I ordered were included, but they were left unattended for a month. I have sent 4 emails and still no response. Moreover, it was less than half the amount I... See more
I use a translation tool. I used it in Japan. First of all, the purchase process is very smooth. I was able to follow the delivery status to some extent. (I can't deny that I was a little nervous... See more
I am unable to track the product. After waiting for more than a month, when I asked for the product to be resent, I was told that it was out of stock and would be refunded. Inquiry response was also... See more
Company details
About Wiggle.jp
Written by the company
http://www.wiggle.jp/ContactUsForm.よりお問い合わせください。日本語カスタマーサービス担当者ができるだ け早く回答させていただきます。
下記の当社登録済み住所まで書面でお問い合わせいただくこともできます。 ただし、この住所に直 接お越しになられても、直接商品を受け取ることはできませんので、ご注意ください。
Wiggle Ltd
1000 Lakeside
Suite 310
Portsmouth
PO6 3EN
下記の当社登録済み住所まで書面でお問い合わせいただくこともできます。 ただし、この住所に直 接お越しになられても、直接商品を受け取ることはできませんので、ご注意ください。
Wiggle Ltd
1000 Lakeside
Suite 310
Portsmouth
PO6 3EN
Contact info
Wiggle Ltd. 1000 Lakeside, Suite 310, PO6 3EN, Portsmouth, United Kingdom
- www.wiggle.jp
Totally, I don't have any complain about Wiggle.
Totally, I don't have any complain about Wiggle.
- Price:
Bike wheels are sold on Wiggle inexpensively in comparison to Japanese shops. But groupsets and wears are not so inexpensive or sometimes little expensive.
- Lineup:
Not so diverse instead of inexpensiveness.
- Usability of Web site:
Enough for shopping.
- Delivery:
The baggage from UK arrived at Tokyo, Japan only for a week. The item was packed properly and did not have any damage or stain.
August 31, 2018
Unprompted review
There’s something more expensive than…
There’s something more expensive than the other discount stores, but the delivery time is shorter and cheaper, I think. So four stars.
August 20, 2018
Unprompted review
although it takes some time to get the…
although it takes some time to get the items here, they are not break and work without problems. the prices are increasing and decreasing repeatedly so i have to check the trend and buy at appropriate timing.
July 27, 2018
Unprompted review
Front disk rotor touching pistons
Bike itself is great.
One friction is that front disk rotor was touching pistons when front wheel was installed.
I guess this is because the pistons were pushed out during the shipping.
There were disk brake spacers attached in the parcel.
I hope these were used so that pistons were avoided being pushed.
July 7, 2018
Unprompted review
Reply from Wiggle.jp
Thank you for your feedback. Sorry to hear about the issue, which is most likely to have been caused during transit. Please feel free to contact us via http://www.wiggle.jp/ContactUsForm in the event that any issues occur or develop after using the product so that our relevant department could look into the issue and advise.
handling manner of returning good was…
handling manner of returning good was excellent
July 6, 2018
Unprompted review
It is a good product and your support.
June 30, 2018
Unprompted review
Quick response
Quick response, delivery. Much amounts of original economical items. Even in Japan, customer service work enough.
June 21, 2018
Unprompted review
Very reliiable and punctual delivery.
Very reliiable and punctual delivery.
Chat system is very comvenient to check proper size of wears.
June 16, 2018
Unprompted review
It's first time for me
It's first time for me, but I liked it. Good quality and swift delivery.
June 15, 2018
Unprompted review
good shop excelent servise
May 24, 2018
Unprompted review
It is advantageous to buy in Japan.
May 21, 2018
Unprompted review
The item has not arrived yet.
The item has not arrived yet.
I changed my address.
Please re-delivery.
May 18, 2018
Unprompted review
Reply from Wiggle.jp
Sorry to hear that your order has yet to be received. In order for us to be able to assist you on this case, could I ask you for the order number.
Please use the following link to contact us http://www.wiggle.jp/ContactUsForm and provide us the order number with the issue.
We are very sorry for the inconvenience cased at your end. We look forward to assisting you soon.
It’s very easy to order!!
We can find favorite items easily. International shipping is very rapid!! Thank you!!
April 27, 2018
Unprompted review
Nice price,Nice servis
April 5, 2018
Unprompted review
nice bike!
nice bike!
good cost performance .
but, difficult to understand way to assembly part.
assembly note was unkind.
Commuting specification
March 27, 2018
Unprompted review
In addition to not being able to buy the stock of stock
In addition to not being able to buy the stock of stock, it was displayed as if it could be bought and delivered later, which also resulted in giving up those that were in a state of waiting for goods receipt.
I asked for a series of system anomalies, but I was shocked by the answer that they were all taken responsibility of me and could not deal with anything.
Wiggle was the most trusted overseas mail order.
However, it became a careful mail order site at once.
So bad
March 20, 2018
Unprompted review
Reply from Wiggle.jp
Sincere apologies for the inconvenience caused. We can confirm from our system that a back order was created associated to your recent order as the relevant product had gone out of stock and you opted to cancel the back order. Unfortunately, products on our website could go out of stock even after confirmation of order as we are an online retailer and customers around the world could place orders for the last remaining stock at the same time.
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