Wigmore Jones Reviews 79

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Wigmore Jones acted quickly and efficiently after our initial enquiry, and and managed to build in a degree of flexibility and open-endedness to our lease which was ideal for our needs. During our te... See more

Company replied

Rated 5 out of 5 stars

Amazing experience, they helped us moving in a new flat in every single step. They answered every time we asked for little things via email. David, our agent, has been an absolute gem, literally expla... See more

Company replied

Rated 5 out of 5 stars

Really excellent service in setting up our property. Despite not even being able to see our new rental before moving in due to coronavirus, they did everything they could to show us the property inclu... See more

Company replied

Rated 5 out of 5 stars

Joe and the team at Wigmore Jones are amazing! Super knowledgeable about the area, and helped us find exactly what we were looking for. Very professional throughout and made sure we new eve... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Your perfectly formed property agency for South and West London We value space. And with good principles from the start, we can all find a little more. Building long term relationships with great homes and the right people We're property lovers who sell, let and manage homes in South and West London. With ownership, transparency and fairness we enable good property decisions that give everybody space to live. We provide Sales, lettings and management


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

79 reviews

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Rated 5 out of 5 stars

Really prompt and professional service

Really prompt and professional service! Joe and the team were super helpful. The renting process was made as smooth as possible; communication was effective and prompt & all queries were responded and answered with care and attention. Couldn’t be happier with the service provided! I would highly recommend Wigmore & Jones!

September 15, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you very much for the positive feedback - delighted the team were super helpful

Rated 5 out of 5 stars

Very happy tenant

As a tenant, my experience with Wigmore Jones was excellent. Their response to every issue was fast and effective. All the team is really friendly but my main contact was with Harriet who always gave me a promptly response.

September 9, 2020
Unprompted review
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Reply from Wigmore Jones

Hi Marcia - thank you so much for the feedback. It's lovely to know that the team continue to provide great customer service.

Rated 5 out of 5 stars

I am very thankful to David for his help

I had a great experience with David. The communication was very good, he asked patiently all my questions and he helped me immensely. Thanks to him my staying in my current appartment is being extraordinary.

September 4, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you for your feedback

Rated 5 out of 5 stars

Extremely professional, always honest and friendly.

I've used Wigmore Jones to rent my last two properties and have nothing but good things to say.

The best portfolio of high-end new build properties in South London.

Extremely professional, always honest and friendly.

August 28, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you for your feedback - It's greatly appriciated.

Rated 5 out of 5 stars

Great service

The freezer got broken and they managed to replace it in a few days! Great service!

August 26, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you for your feedback

Rated 5 out of 5 stars

Wigmore Jones letting - highly recommend!

The team at Wigmore Jones has been so helpful, making our move a straightforward and hassle-free experience. David in particular has been amazing, efficient and a pleasure to liaise with. Our tenancy was finalised within a couple of days, which took the pressure off during a very busy period for us. I would highly recommend Wigmore Jones and their excellent customer service, which is not easy to find in London.

August 1, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you so much for the positive feedback

Rated 5 out of 5 stars

Excellent

David was brilliant from start to finish. He kept us fully up to speed during negotiations, acted with professionalism, and answered any questions we had. We highly recommend him and Wigmore Jones.

July 15, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you for the feedback

Rated 5 out of 5 stars

Excellent service.

A very professional and helpful service.

July 8, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you for the feedback

Rated 5 out of 5 stars

Really excellent service in setting up…

Really excellent service in setting up our property. Despite not even being able to see our new rental before moving in due to coronavirus, they did everything they could to show us the property including a guided zoom call. Truly the best agents I’ve used. Hopefully this continues throughout our tenancy

June 3, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you for your feedback - we're committed to keeping up our level of service

Rated 5 out of 5 stars

Outstanding professional service

The best experience I’ve ever had in renting a flat.

David, the agent who looked after us, was a pleasure to deal with. He’s an articulate, knowledgeable, experienced property professional who facilitated the whole negotiation and application process with comfortable efficiency and effectiveness.
This included dealing with the complexities. caused by coronavirus issues.

Wigmore Jones technology is great - video tour, online tenant portal. They will be managing the property and the maintenance team has already taken the time proactively to introduce themselves.

Great to experience such high standards of all round competence and service.

May 18, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you for the feedback - its great to know that the technology we've invested in, really does benefit your customers and clients.

Rated 5 out of 5 stars

Amazing

Amazing experience, they helped us moving in a new flat in every single step. They answered every time we asked for little things via email. David, our agent, has been an absolute gem, literally explained everything. Completely available and super kind. I don't usually leave reviews but this is very deserved. Way more than excellent!

March 28, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you so much for the feedback - it's much appreciated

Rated 5 out of 5 stars

Professional

I have been living in the UK for 2 years now and have dealt with several Letting agencies and agents. I am extremely glad and happy to have met David and Harriet from Wigmore Jones as they have made the renting process easy, fast and smooth in the most professional way. David, you are amazing and I wish you all the best.

March 3, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you so much for the glowing feedback!

Rated 5 out of 5 stars

Really great to work with throughout…

Really great to work with throughout the whole time from initial contact through to signing the agreement.
Now moved in, a couple of moving issues but Wigmore are on top of things and quick to solve them.
The team have taken the stress out of moving - shout out to David who was particularly helpful and informative throughout.

February 20, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you - we really appreciate your feedback

Rated 5 out of 5 stars

Excellent estate agent

Excellent estate agent

Very accommodating allowing us to view the property 'out of hours', helpful with the few small issues whilst we were there (even though they weren't managing the property) and a great help arranging end of tenancy clean on our behalf.

January 30, 2020
Unprompted review
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Reply from Wigmore Jones

We appreciate the positive feedback!

Rated 5 out of 5 stars

David has been of great help both with…

David has been of great help both with finding a place for us and then letting it out once we moved. The service was of the highest quality - honest, quick and reliable! Highly recommend

January 11, 2020
Unprompted review
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Reply from Wigmore Jones

Thank you for the review and feedback!

Rated 5 out of 5 stars

Reliable, honest and knowledgeable

It was an absolute pleasure to deal with such a reliable, honest and knowledgeable team of professionals, especially Harriet. Should you be letting your property, I would not hesitate to recommend Wigmore Jones. They understand the market and offer sound advice.

December 17, 2019
Unprompted review
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Reply from Wigmore Jones

Thank you for the feedback!

Rated 5 out of 5 stars

I am giving Wigmore Jones five stars

I am giving Wigmore Jones five stars, only because I can’t give them six. I have had two tenancies with them with consistently quick responses and seamless administration. I don’t think I could have asked for better service from the managing agency. They are always friendly and easy to get hold of.

A special thank you to Harriet, who has been outstanding over the last 2.5 years.

It’s been a pleasure dealing with such an efficient and professional office. From day one I have not been disappointed. Thank you!

December 16, 2019
Unprompted review
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Reply from Wigmore Jones

Thank you so much for the fantastic feedback!

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