Wilkinson Cameras Reviews 

Excellent service as usual

Wilkinson Cameras sells licenced products at the best prices in the UK and offers top-class service. You can trust this business and its people. I highly recommend them and will use them again for future purchases. Thank you, Wilkinson Cameras

Top class five star service from Wilkinson Cameras. I’d never used these guys before but decided to purchase a Tamron lens with them as they were working out to be the cheapest in the UK from a reliable authorised seller.

The lens came exceptionally well packaged and was delivered in a few days by Parcelforce. Excellent experience and couldn’t ask for any better - will definitely be using again in the future when looking for new camera equipment. Thanks again.

I’ll be honest, at first I wasn’t sure if their website was legitimate but thought i’ll just give it a go after reading mixed reviews. I’m so glad I did give it a go. As soon as I ordered the digital camera I received a confirmation email and receipt of purchase, then followed by a tracking number. I was expecting a delay in delivery time due to it being so close to christmas which is understandable but they managed to deliver my camera in under 3 working days on top of Christmas which is INCREDIBLE! Packing was top-tier with plenty of protection for the camera. I can’t recommend these guys enough, such a smooth transition from purchase to delivery. I would give more stars if I could! Thank you so much Wilkinson Cameras!

Great service with fast delivery and very competitive prices. My first choice for anything photographic (and now my 1st drone…) Many thanks.

Unfortunately I haven’t had the best experience with Wilkinson Cameras.

Originally I was having a good experience with Wilkinson Cameras. I got a good deal and many emails with my invoice and the number/email for customer service offering any needed help. The customer service has also been fast and fairly helpful.

Before I purchased my camera, I saw on Trustpilot that people were having issues regarding their deliveries but as I found a good deal I went for it anyway. I unfortunately have had similar issues and have been having multiple days of being promised a delivery and it not coming. I understand its a busy time of year but I have been ordering from multiple other camera sites over this period and have not had any issues ever with any other company.

I get that sometimes things happen and mistakes are made but when you are spending thousands of pounds on camera gear it’s not worth it.

Both on Trustpilot responses I’ve seen and through emails I’ve had, Wilkinsons Cameras always pin the issue on the courier and don’t take the blame themselves. Thats a huge red flag for me. I understand that the courier are the ones delivering my parcel, but the company ultimately is responsible for seeing that a parcel gets to the customer and the service that they offer is provided. No matter whose fault it is, I’m the one stuck with the consequences.

Maybe their choices in courier are bad but thats really on them or maybe its a massive coincidence that its happened to many of us. That being said, when you are spending this kind of money its not worth it. It wouldn’t be an issue if it was low value items but unfortunately its not and camera gear is expensive.

Still waiting on my delivery. Just play it safe and go with Wex or another big company. I regret not doing that myself.

The whole purchasing process was carried out on line. All staff involved during the process were very helpful. I was amazed how quickly the transaction was completed. Will definitely use again.

This is know directed at wilkinson cameras, the issue has been the courier DPD again, slot given for delivery between 11.14 and 12.14 nothing by 1-00 no updates or delivery. I try to buy from your shops or online to support your business, i just feel let down today by your choice of courier. Your customer services and shops are so helpful but like me let you down.
Parcel still not arrived over 3 hours late, i did ring yourselves this time customer care wasnt as helpful different person, rung DPD again not helpful full of excuses !!
Update i recieved a message from wilkinson ref my review, read the review fully please. Are u supporting DPD ?

Used the Sensor cleaning service. The service was excellent (the inclusion of the before and after photos was an especially nice touch). And the staff are friendly too. Will use again.

Purchased a replacement eye cup for my Fuji XT-2. Quick dispatch and delivery. Excellent thank you.

Great website, with GREAT offers on price. Ordering process is slick and delivery is swift. Order arrived in a timely fashion and was extremely well packaged. Second interaction now with Wilkinsons, sure it will not be the last. No hesitation in recommending them.

Chester store on Frodsham Street, absolutely fantastic service from Mark today, sorted out an issue with my camera and managed to ensure that no photos on a malfunctioning memory card were lost.
Will definitely be buying all future cameras from here - what brilliant service

Excellent service. Have bought from the Chester shop twice now & would definitely go to them again. Thank guys.

'Ive purchased a number of high value items from Wilkinson over the past few years and ive always been very happy with both the price and service.

I recently had a fault develop with a lens I purchased at Wilkinson, the staff went above and beyond to resolve the problem.

I highly recommend this company!

Easy to order online, there was good information on the different models. Printer was delivered very quickly ane I love it.

From start to order completion - fantastic service! And great VFM!

Pre ordered Canon R5 mk2 by mail order but was able to trade used gear in against it via shop in Kendal which I found helpful and staff very friendly. Mail order staff were also very helpful and I have no complaints.

I recently purchased a 2nd hand camera in store at Warrington branch of Wilkinson’s. Henry was very helpful with the whole process. After a couple of technical issues, I called into the store a couple of days later. Henry and John were fabulous! They resolved my technical issue quickly and explained it to me. They went above and beyond what I asked of them by also resolving an issue with another camera I have. Thank you guys for your patience and superb service!

Shopping online I found the website very easy to use and understand, it was like step by step process, payment and delivery options were very good, even after my purchase, a quick phone call from them just to confirm my order and update on delivery, excellent service and highly recommended, 10/10

Absolutely brilliant service from start to finish. Even taking the time to check the delivery address via phone to ensure the address was correct. The lens came two days earlier than quoted. Wilkinson always come up trumps and they are my go to camera shop