Do not use this company. Initially ordered an incorrect item which i was told to return, i did and they received i have evidence. The replacement was a faulty unit which i returned using their service... See more
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As described, and seems a good design. Let down by delivery. No opportunity to give sender delivery instructions. No information day/time to be expected. Carrier left failure note giving no contact p... See more
Very impressed with product, speed of dispatch and value for money. Was looking for a replacement top O seal mixer cartridge. Not many available on internet and prices all over the place. Pleasantly... See more
Company replied
Have tried contacting this company repeatedly this week after they sent me the wrong sink.. No helpful response whatsoever, all they’ve done is have a young idiot called Charlotte antagonise th... See more
Company details
Information provided by various external sources
willesdenbathrooms the UK's independent bathroom retailer, with nationwide delivery. Free & Next Day Delivery available
Contact info
High Road 100, NW10 2PP, United Kingdom
- www.willesdenbathrooms.co.uk
2.9
Average
453 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I bought mixer bath tap and it stopped…
I bought mixer bath tap and it stopped working today !
April 23, 2023
Customer service is not proactive
Customer service is not proactive, not options to ring the company as a regular customers , online customer service a poor quality.TBH I am hoping never to use again .
April 26, 2023
Toilet flush broken and clips on front…
Toilet flush broken and clips on front cover very cheap and have broken too.
I have tried and tried to get hold of customer service but no reply.
April 11, 2023
Lovely mirror
Lovely mirror, very well packaged, prompt delivery. Exactly what we were looking for, highly recommend
April 7, 2023
Good product good delivery good price
Good product good delivery good price. What more could you ask for
April 4, 2023
Carrier should consider other car-e-ers?
As described, and seems a good design. Let down by delivery. No opportunity to give sender delivery instructions. No information day/time to be expected. Carrier left failure note giving no contact phone number. Will try again tomorrow, (so please stay in all day...) Yodel not good is... (Starwars)
March 26, 2023
Delivered quickly and efficiently and…
Delivered quickly and efficiently and very happy with the product. One piece of fitting kit was defective (no way they could know that) but they sent out a replacement immediately and received the next day - great service
March 21, 2023
Unprompted review
Really quick delivery good value thanks
March 13, 2023
Efficient company
I placed an order very late afternoon and it was despatched within moments of the purchase and was received the following morning! Very efficient company 👍
March 3, 2023
Quick delivery & communications. Good customer service.
Only ordered a small item. Problem initially but was dealt with & rectified swiftly. Good prices with free delivery on smaller items.
March 1, 2023
Great Service
Product is high quality and was delivered within 2 days of the order being made with a very precise delivery time slot.
February 27, 2023
The description of goods didn't match…
The description of goods didn't match the goods received,returned items having to pay postage.
Tried to contact by phone,three numbers without success.
Items turned up in good time ,awaiting refund.
February 22, 2023
Excellent product and great aftersales service
I bought the Neshome Zima cloakroom mixer tap (using their eBay outlet) at the beginning of February. This arrived promptly and I found it easy to install and it works fine. Nearly a month later I had to ask Willesden Bathrooms for a VAT receipt which they sent with very little fuss. Excellent service, thank you.
February 3, 2023
Unprompted review
Happy first time user
My order was delivered on time of which is most important to me.
Descent quality bathroom furniture.
I will be using your company again for sure
February 2, 2023
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