Willesden Bathrooms Reviews 

453
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Do not use this company. Initially ordered an incorrect item which i was told to return, i did and they received i have evidence. The replacement was a faulty unit which i returned using their service... See more

Rated 4 out of 5 stars

As described, and seems a good design. Let down by delivery. No opportunity to give sender delivery instructions. No information day/time to be expected. Carrier left failure note giving no contact p... See more

Rated 5 out of 5 stars

Very impressed with product, speed of dispatch and value for money. Was looking for a replacement top O seal mixer cartridge. Not many available on internet and prices all over the place. Pleasantly... See more

Company replied

Rated 1 out of 5 stars

Have tried contacting this company repeatedly this week after they sent me the wrong sink.. No helpful response whatsoever, all they’ve done is have a young idiot called Charlotte antagonise th... See more

Company details

  1. Bathroom Remodeler

Information provided by various external sources

willesdenbathrooms the UK's independent bathroom retailer, with nationwide delivery. Free & Next Day Delivery available


Contact info

2.9

Average

TrustScore 3 out of 5

453 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(453)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Very fast delivery. And very competitive prices best I’ve seen. Would use again.

July 17, 2022
Rated 1 out of 5 stars

Incorrect website & unable to contact support

Website had incorrect details about an item (kitchen tap in the bathroom section and mis-titled). No response to email asking for support, tried phoning but after being 1 in the queue for too long, it tells you the user's mailbox is full and drops the call.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. The price of the shower couldn't be beaten and the quality is top-notch. It arrived very quickly and was well packaged. Highly recommended and will use again. Many thanks.

July 10, 2022
Rated 1 out of 5 stars

Should'a,Could'a,Would'a

Should'a, Could'a, Would'a
Should'a read the 1 star reviews and taken note. Could'a gone else where even if costs were slightly more. Would'a had bathroom done if it wasn't for this company.
Ordered wall panels from Wilesden Bathrooms (Bathroom Republic) on the Monday 6th having taken off the following week to hopefully have them delivered and fitted, according to website "IN STOCK" then waited and waited, nothing, no comformation email no text no call just nothing. So phoned through Paypal phone number on the following Wednesday 15th and then recieved an email to let me know the panels were not in stock on the same Wednesday. Went onto they're website Wednesday evening and sure enough the panels were now stating "OUT OF STOCK". This is where it gets interesting as i had the website bookmarked and on the Thursday went to delete it though clicked on the site first to be greeted with low and behold the panels were "IN STOCK" ready for the next mug to purchase. Just some advise to buyers if purchasing from this company please pay through Paypal or Credit card where it'll be less problematic to claim a refund as i'm grateful i had.

June 23, 2022
Rated 5 out of 5 stars

The bathroom items were as described

The bathroom items were as described. Good quality. Arrived on time.
Being able to telephone for queries would be more helpful, but need to contact by email. Also some I.T. Issues with offers on website but these were quickly addressed by email.

June 13, 2022
Rated 1 out of 5 stars

Bought a tap with 10 year guarantee but…

Bought a tap with 10 year guarantee but they refuse to help dismissing my concerns that its corroded and not fit for purpose and try to make out ive cleaned it worngly when i havent and then dont even bother to reply ,,,be very very wary about buying products from them as they will not help if soemthing goes wrong

June 11, 2022
Unprompted review
Rated 1 out of 5 stars

Faulty product customer service awful…

Faulty product customer service awful I’ve now had to involve trading standards as now no reply’s from company to my emails regarding the part I need bought a kettle tap and the safety mechanism has broke grandson almost scolded himself but they never even said I hope he’s ok or how is he money now wasted by the looks of it

May 25, 2022
Unprompted review

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