Ordered a diamond ring on Wednesday and received it on Friday. OMG it’s gorgeous! I have been looking for baguette style for ages, William May came up on my phone and I found my dream ring. The choi... See more
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Review summary
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Amazing service From start to finish, William May have gone above and beyond to find the right pieces of jewellery for myself and my partner, customer service is the best Prices are extremely comp... See more
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Prompt delivery, good price. Unfortunately I had to return the item as my wife said it was not her! Telephoned to discuss return procedure, very helpful, no hassle. Excellent all round.
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Saw a lovely 5 diamond ring online at William May website. I contacted shop and Jack provided me will all the information and was so helpful! I purchased ring yesterday 5th May and today 6th May... See more
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Company details
About William May Jewellers
Written by the company
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do.
Why Buy Pre-Owned Jewellery
Are you in the market for exquisite jewellery but haven't considered the option of buying pre-owned? It's time to broaden your horizons and explore the realm of pre-owned jewellery.
Want Vintage Jewellery?
Discover our unique collection of vintage jewellery at William May, offering character-filled pieces you won't find on the high street.
Finance Options Available
Whether you're looking for flexible payment plans, low-interest loans, or tailored options to suit your budget, we’ve got you covered. Explore our offerings and discover how we can make your financial journey smoother and stress-free.
Have you found the perfect ring, but it’s just not the perfect size for you?
Not to worry, here at William May our inhouse jewellers are able to resize rings, ensuring the most comfortable fit for your new or personal rings.
Dive into our newest additions; an ever-changing catalogue where every piece tells a story of elegance and refinement. Our curated selection features an array of treasures, ranging from timeless pre-loved necklaces to exquisite brand-new bracelets. Whether you're drawn to the nostalgia of vintage charm or the allure of contemporary design, there's something here to captivate every style sensibility. Embrace the opportunity to elevate your wardrobe with pieces that resonate with your individuality and taste.
Written by the company
FREE Delivery*
FREE Express Delivery On Orders Over £250
Free on orders over £250. Delivery within 1 working day after dispatch. Express delivery in the following places will take 3 working days: Northern Ireland, Isle of Man, Scottish Highlands
Contact info
192 Rochdale Road, M407RA, Manchester, United Kingdom
- 0161 205 3575
- enquiry@william-may.co.uk
- www.william-may.co.uk
4.9
Excellent
13K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very helpful with everything I needed…
Very helpful with everything I needed very polite thanks 😊
July 7, 2026
Reply from William May Jewellers
Hi Christine,
Thank you so much for taking the time to share your wonderful feedback with us!
We are thrilled to hear that you were happy with our service. Providing exceptional service is a top priority for us and it's fantastic to know that you feel our efforts reflect that.
Your feedback and continued support keep us going, we hope to see more order from you in the near future.
-William May Jewellers.
Pre-owned gold locket…
I am very pleased with the locket I bought. It was as described and came well packaged and on time.
July 6, 2026
Reply from William May Jewellers
Hi John,
Thank you for you kind 5 star review!
We are so thrilled to hear you are so pleased with your new gold locket and that it arrived so promptly. Knowing that our jewellery has brought you joy means the world to us.
Your feedback and continued support is invaluable to us and we hope to see more orders from you in the near future.
-William May Jewellers.
Reply from William May Jewellers
Hi Susan,
Thank you for your 5 star review.
We are thrilled to hear that you were happy with our service.
Providing exceptional service is a top priority for us, and it's incredibly rewarding to know that we've met your expectations. Your satisfaction is our motivation.
We can not state enough how much your continued feedback and support means to us, we hope to see more orders from yourself in the near future.
-William May Jewellers.
Highly recommend William May
Very good experience with William May, quick delivery and delighted with the beautiful necklace I ordered. Exactly what I had been searching for.
June 29, 2026
Reply from William May Jewellers
Hi Sandra,
Thank you for your heartfelt review!
Reading your positive review truly brightened our day and reaffirmed our commitment to providing high-quality products and exceptional service to all of our customers. Knowing that our jewellery has brought you joy and satisfaction means the world to us.
Your continued support and patronage inspire us to continually raise the bar, hope to see more orders from you in the near future.
-William May Jewellers.
A good selection of pre owned jewellery…
A good selection of pre owned jewellery at a good price. Hallmarks explained where applicable. This enabled me to buy a piece of jewellery made in the same year a relative was born.
July 6, 2026
Reply from William May Jewellers
Hi Christine and Les,
Thank you, we greatly appreciate your positive review!
We strive to provide exceptional service and products to all our customers, and it's incredibly rewarding to hear that we've succeeded in meeting your expectations.
We are so grateful for your support and look forward to serving you again in the future. If there is ever anything else we can do for you, please let us know!
-William May Jewellers.
Once again excellent service and goods
Once again excellent service and goods. Only thing this time was Royal Mail didn’t inform us of when they were going to deliver
July 6, 2026
Reply from William May Jewellers
Hi Allen,
Thank you for your wonderful feedback!
It brings us joy to hear you have had such a fantastic experience. Reading your positive review truly brightened our day and reaffirmed our commitment to providing high-quality products and exceptional service to all of our customers. Knowing that our jewellery has brought you joy and satisfaction means the world to us.
Your feedback and continued support means everything to us, we truly hope to see more orders from you in the very near future.
-William May jewellers.
Reply from William May Jewellers
Hi Sandra,
Thank you so much for your 5 star review!
It brings us joy to hear you are so pleased with your ring. Thank you for taking the time to share your wonderful experience with us.
We value your continued support and precious feedback, we hope to see more orders from you in the near future.
-William May Jewellers.
Reply from William May Jewellers
Hi Melanie,
Thank you for your 5 star review!
We really appreciate you taking the time to let us know about your experience! We're thrilled to hear that you're happy with your purchase. Your continued support and satisfaction mean the world to us.
If you ever need any assistance or have any questions, please don't hesitate to reach out. We're always here to help!
-William May Jewellers.
I spotted a gorgeous pair of earrings…
I spotted a gorgeous pair of earrings and ordered and received within a couple of days. Fantastic quality and reasonable prices 👏
June 29, 2026
Reply from William May Jewellers
Hi Lesley,
Thank you for your 5 star review!
We are happy to hear that you are delighted with your new gorgeous earrings.
Your kind feedback and support means the world to us, we hope to service you again very soon!
-William May Jewellers.
Customer service is second to none
Customer service is second to none. Extremely helpful and a great range. The 26 year old ring we purchased was like new. Thank you.
July 3, 2026
Reply from William May Jewellers
Hi Andrew,
Thank you for thoughtful review! We really appreciate you taking the time to let us know about your experience.
Your feedback means the world to us, and we look forward to serving you again in the future! If there's anything else we can do to enhance your experience with us or if you have any suggestions for improvement, please don't hesitate to reach out. Your input is invaluable to us.
-William May Jewellers.
I love William may jewellery it's…
I love William may jewellery it's brilliant quality and fast delivery iv bought a few things over the years and I'm always happy with my items and even though I live in a different country I always have my items in a few days I highly recommend for quality value and brilliant service 😀
July 3, 2026
Reply from William May Jewellers
Hi Billie-Jean,
Thank you so much for your wonderful feedback!
We are so thrilled to hear you were pleased with your experience in shopping with us. We aim to make our customers shopping experience as seamless and efficient as possible and your positive
feedback really validates our efforts!
Providing exceptional service is a top priority for us, and it's incredibly rewarding to know that we've met your expectations. Your satisfaction is our motivation!
-William May Jewellers.
Bracelet looks nice but kept on falling…
Bracelet looks nice but kept on falling off there’s a hole in the clasp that is way to big fell off my wrist in a shopping mall… will need to get it adjusted somewhere else
July 3, 2026
Reply from William May Jewellers
Hi Colum,
Thank you for your valuable feedback.
Please contact us via enquiry@william-may.co.uk and we will be able to further assist you with your bracelet.
-William May Jewellers.
Visited the Salford store this morning…
Visited the Salford store this morning purchased a necklace, Andrea who served us was really friendly, helpful and gave us a great service. Thank you Jo
July 8, 2026
Unprompted review
Reply from William May Jewellers
Hi Jo,
Thank you for your glowing review!
It is wonderful to know that you are so pleased with your necklace. Your satisfaction is our top priority, and your kind words motivate us to keep delivering excellent service and products.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
-William May Jewellers.
Looking for gold necklace found it at…
Looking for gold necklace found it at William May good discrimination with lovely photos to see exactly what you are ordering received quickly with free postage and £20 discount perfect thank you
July 2, 2026
Reply from William May Jewellers
Hi Dorothy,
Thank you so much for taking the time to share your wonderful feedback with us!
Reading your positive review truly brightened our day and reaffirmed our commitment to providing high-quality products and exceptional service to all of our customers
If you ever need assistance in the future, please don't hesitate to reach out.
-William May Jewellers.
Excellent service good price fast…happy
Excellent service good price fast delivery would recommend
July 2, 2026
Reply from William May Jewellers
Hi Terry,
Thank you so much for the 5-star review!
We really appreciate you taking the time to let us know about your experience! We're thrilled to hear that you're happy with your purchase. Your continued support and satisfaction mean the
world to us.
-William May Jewellers
Brilliant site to use
Brilliant site to use, everything is clearly advertised by explaining exactly which item is of interest, have always received excellent customer service and delivery, really shows there professionalism well.
July 1, 2026
Reply from William May Jewellers
Hi Sharon,
We really appreciate you taking the time to let us know about your experience! We aim to make our customers shopping experience as seamless and efficient as possible and your positive feedback really validates our efforts.
Your satisfaction is our ultimate goal. If there's ever anything we can do to enhance your experience further or if you have any suggestions for how we can serve you even better, please don't hesitate to let us know!
-William May Jewellers.
Easy to order and came on time
Easy to order and came on time, beautiful ring my grandaughter loves it
July 1, 2026
Reply from William May Jewellers
Hi Debbie,
Thank you so much for taking the time to share your wonderful feedback with us!
We are thrilled to hear that your were happy with our service and that your granddaughter loves her ring.
It is our ultimate goal to provide top quality jewellery at great value and to hear you are so pleased is so heartwarming.
-Willliam MayJewllers.
Beautiful earrings
Beautiful earrings, Arrived safely and on time, would highly recommend this Jeweller
June 26, 2026
Reply from William May Jewellers
Hi Vanessa,
Thank you for your kind review!
It brings us joy to hear you are so pleased with your earrings. Your words of appreciation truly make our efforts worthwhile. Thank you for taking the time to share your wonderful experience with us.
-William May Jewellers.
Reply from William May Jewellers
Hi Hannah,
Thank you for your wonderful feedback! It brings us joy to hear you have had such a fantastic experience.
We are so thrilled to hear you are so pleased with your new ring and that it arrived so promptly. Knowing that our jewellery has brought you joy means the world to us.
-William May Jewellers.
Reply from William May Jewellers
Hi David,
We really appreciate you taking the time to let us know about your experience! It is wonderful to know that you are so pleased with your item and that it arrived promptly.
Your satisfaction is our top priority, and your kind words motivate us to keep delivering excellent service and products.
-William May Jewellers.
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