Ordered a diamond ring on Wednesday and received it on Friday. OMG it’s gorgeous! I have been looking for baguette style for ages, William May came up on my phone and I found my dream ring. The choi... See more
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Review summary
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Reviews shaping this summary
Amazing service From start to finish, William May have gone above and beyond to find the right pieces of jewellery for myself and my partner, customer service is the best Prices are extremely comp... See more
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Prompt delivery, good price. Unfortunately I had to return the item as my wife said it was not her! Telephoned to discuss return procedure, very helpful, no hassle. Excellent all round.
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Saw a lovely 5 diamond ring online at William May website. I contacted shop and Jack provided me will all the information and was so helpful! I purchased ring yesterday 5th May and today 6th May... See more
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Company details
About William May Jewellers
Written by the company
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do.
Why Buy Pre-Owned Jewellery
Are you in the market for exquisite jewellery but haven't considered the option of buying pre-owned? It's time to broaden your horizons and explore the realm of pre-owned jewellery.
Want Vintage Jewellery?
Discover our unique collection of vintage jewellery at William May, offering character-filled pieces you won't find on the high street.
Finance Options Available
Whether you're looking for flexible payment plans, low-interest loans, or tailored options to suit your budget, we’ve got you covered. Explore our offerings and discover how we can make your financial journey smoother and stress-free.
Have you found the perfect ring, but it’s just not the perfect size for you?
Not to worry, here at William May our inhouse jewellers are able to resize rings, ensuring the most comfortable fit for your new or personal rings.
Dive into our newest additions; an ever-changing catalogue where every piece tells a story of elegance and refinement. Our curated selection features an array of treasures, ranging from timeless pre-loved necklaces to exquisite brand-new bracelets. Whether you're drawn to the nostalgia of vintage charm or the allure of contemporary design, there's something here to captivate every style sensibility. Embrace the opportunity to elevate your wardrobe with pieces that resonate with your individuality and taste.
Written by the company
FREE Delivery*
FREE Express Delivery On Orders Over £250
Free on orders over £250. Delivery within 1 working day after dispatch. Express delivery in the following places will take 3 working days: Northern Ireland, Isle of Man, Scottish Highlands
Contact info
192 Rochdale Road, M407RA, Manchester, United Kingdom
- 0161 205 3575
- enquiry@william-may.co.uk
- www.william-may.co.uk
4.9
Excellent
13K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from William May Jewellers
Hi Rae,
Thank you so much for the 5-star review!
We're thrilled you enjoyed your experience and appreciate your support!
-William May Jewellers
Brilliant service as always
Brilliant service as always. My third purchase from this , my most trusted retailer! Excellent communications throughout from friendly, professional staff. I love everything I have bought!
June 29, 2026
Reply from William May Jewellers
Hi Eileen,
Thank you for your glowing review!
It brings us joy to hear you are so pleased with your charms. Your words of appreciation truly make our efforts worthwhile.
Thank you for taking the time to share your wonderful experience with us. Providing exceptional service is a top priority for us, and it's incredibly rewarding to know that we've met your expectations. Your satisfaction is our motivation!
- William May Jewellers.
Fantastic service and all products I…
Fantastic service and all products I have purchased have been of top quality
June 22, 2026
Reply from William May Jewellers
Hi Claire,
Thank you so much for the 5-star review! We're thrilled you enjoyed your experience on our site and appreciate your support!
-William May Jewellers
William MayWebsite
Website was easy to navigate,was kept informed of delivery every step of the way,overall a stress free purchase,thank you
June 26, 2026
Reply from William May Jewellers
Hi Yvonne,
Thank you so much for your wonderful feedback! We are so thrilled to hear you were pleased with your experience in shopping with us.
We aim to make our customers shopping experience as seamless and efficient as possible and your positive feedback really validates our efforts!
If you ever need any assistance or have any questions, please don't hesitate to reach out.
-William May Jewellers.
Beautiful piece at a great and delivery…
Beautiful piece at a great and delivery was fast :)
June 24, 2026
Reply from William May Jewellers
Hi Susan
Thank you so much for your wonderful feedback!
We are so thrilled to hear you were pleased with your experience in shopping with us. We aim to make our customers shopping experience as seamless and efficient as possible and your positive feedback really validates our efforts!
If you ever need any assistance or have any questions, please don't hesitate to reach out.
-William May Jewellers.
Reply from William May Jewellers
Hi Stoney,
Thank you so much for your wonderful feedback, We really appreciate you taking the time to let us know about your experience! We're thrilled to hear that you're happy with your Monster pendant. Your continued support and satisfaction mean the
world to us.
If you ever need any assistance or have any questions, please don't hesitate to reach out. We're
always here to help!
-William May Jewellers.
Ring
Thank you for your excellent service when I recently purchased a Princess cut diamond eternity ring from your website. The ring is a perfect fit, beautiful & exceeded my expectations. A very quick, secure delivery. A quality piece of jewellery at a very good price. I would buy from you again without hesitation. I am absolutely delighted with my ring.
June 18, 2026
Reply from William May Jewellers
Hi Linda,
Thank you for your heartfelt review!
Reading your positive review truly brightened our day and reaffirmed our commitment to providing
high-quality products and exceptional service to all of our customers. Knowing that our jewellery has brought you joy and satisfaction means the world to us.
Your kind words inspire us to continue striving for excellence in everything we do. If you ever have any questions or need assistance, please don't hesitate to reach out. We're always here to help!
-William May Jewellers.
Fantastic service and bracelet was…
Fantastic service and bracelet was excellent and everything I wanted
June 15, 2026
Reply from William May Jewellers
Hi Stuart,
Thank you so much for taking the time to share your wonderful feedback with us!
We are thrilled to hear that you were happy with our service. Your satisfaction is our top priority, and your kind words motivate us to keep delivering excellent service and products.
If there's anything else we can do to enhance your experience with us or if you have any suggestions for improvement, please don't hesitate to reach out. Your input is invaluable to us.
-William May jewellers.
Reply from William May Jewellers
Hi Charles,
Thank you so much for taking the time to share your wonderful feedback with us! It is wonderful to know that you are so pleased with your item and that it arrived promptly, providing exceptional service is a top priority for us.
-William May Jewellers.
Excellent service ive had a few rings…
Excellent service ive had a few rings off william may .Excellent quality .
Very fast delivery .I shall most definitely be ordering more thank you x
June 22, 2026
Reply from William May Jewellers
Hi Valda,
Thank you for your wonderful review!
It brings us joy to hear you are happy with the jewellery you have received!
It is wonderful to know that you are so pleased with your item and that it arrived promptly.
Your satisfaction is our top priority, and your kind words motivate us to keep delivering excellent service and products. Your continued support and patronage inspire us to continually raise the bar and ensure that every interaction with us is nothing short of exceptional.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!
-William May Jewellers
Good communication
Good communication, fast delivery, high quality bracelet at reasonable price
June 17, 2026
Reply from William May Jewellers
Hi Kirsten,
We are so thrilled to hear you were pleased with your experience in shopping with us. It is our ultimate goal to provide top quality jewellery at great value and to hear you are so pleased
is so heartwarming.
If you ever need assistance in the future, please don't hesitate to reach out.
-William May Jewellers.
Ring is lovely it was sold as 9ct but…
Ring is lovely it was sold as 9ct but can't find a hallmark any where on it
June 22, 2026
Reply from William May Jewellers
Hi,
Thank you for your feedback.
We kindly ask you to reach out to us at enquiry@william-may.co.uk in regards to this.
Thank you.
-William May Jewellers
Good customer service
Good customer service, prompt delivery and courteous and efficient response to query.
June 19, 2026
Reply from William May Jewellers
Hi Paul
Thank you so much for the 5-star review! We really appreciate you taking the time to let us know about your experience! We're thrilled to hear that you're happy with your purchase. Your continued support and satisfaction mean the world to us.
-William May Jewellers
It was just such a easy process from…
It was just such a easy process from start too finish
June 15, 2026
Reply from William May Jewellers
Hi Lynn,
Many thanks for your 5-star review.
We are thrilled to hear you found the process of shopping with us easy and are happy with your experience.
We value your support and hope to serve you again soon.
- William May Jewellers.
I received a beautiful ring just as I…
I received a beautiful ring just as I expected it. Delivery was quick and communication excellent
June 19, 2026
Reply from William May Jewellers
Hi Mary,
Many thanks for your lovely words.
It's amazing to hear you received your ring so quickly and you was so pleased with the quality and our communication.
We value your support and look forward to welcoming you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Patricia,
Many thanks for your kind words.
We are so pleased you was able to find the perfect piece on our site and it arrived quickly with you .
We truly appreciate your support and we hope to welcome you back again soon.
- William May Jewellers.
Excellent service
Excellent service. Posted put and received very efficiently. Item as advertised. All good.
June 19, 2026
Reply from William May Jewellers
Hi Mike,
Many thanks for for your kind words.
We are so pleased to hear you are happy with our service and that the item was exactly what you was looking for.
We appreciate your support and we hope to welcome you again soon.
- William May Jewellers.
I allways have a good experience…
I allways have a good experience shopping here as there’s plenty of quality products and fast delivery. And good customer service.
June 18, 2026
Reply from William May Jewellers
Hi Joan,
Many thanks for your wonderful review.
We are so pleased to hear you continue to have great experiences shopping with us and that you are happy with the service we provide.
We truly appreciate your continued support and hope to welcome you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Kim,
Many thanks for your kind words.
It's great to hear you found the process of shopping with us easy and that your order arrived promptly with you.
We appreciate your support and we hope to welcome you back again soon.
- William May Jewellers.
Delighted with earrings
June 10, 2026
Reply from William May Jewellers
Hi Hilary,
Thank you for your 5-star review.
We are pleased to hear you are happy with your purchase and we hope to welcome you back again very soon.
- William May Jewellers.
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