Willow Organic Beauty Reviews 

31
TrustScore 2.5 out of 5

2.7

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Rated 2 out of 5 stars

I have recently bought the natural spf 50 moisturising sun lotion having used Willow products before. This product was truly awful. It left my face with a white cast and super shiny. I made sure to on... See more

Rated 1 out of 5 stars

I bought a bath wash in a green tube 2 or 3 years ago when I went to use it a couple of weeks later after purchasing it the tube had split open at the top seam and all the gel had spilled out as it wa... See more

Rated 4 out of 5 stars

I have bought Willow products for a number of years, firstly as gifts, which were well received, but this year I have tried some facial products myself. I particularly like the new Bio-Marine day ser... See more

Company replied

Rated 4 out of 5 stars

I use your products as gifts to friends and family. The gift sets are excellent and always appreciated. I do like your products and your company’s policy and ethics, never disappointed. I would like t... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Candle Store

Written by the company

Willow is a family run beauty business based in the New Forest in Hampshire, specialising in certified organic & natural beauty and skincare which provide luxurious anti-ageing and soothing age-preventative solutions, delivering visible results. Our promise to you • Natural & Organic • No Parabens • Sustainable • Effective • Not Tested On Animals


Contact info

2.7

Poor

TrustScore 2.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(31)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought a bath wash in a green tube 2…

I bought a bath wash in a green tube 2 or 3 years ago when I went to use it a couple of weeks later after purchasing it the tube had split open at the top seam and all the gel had spilled out as it was laying sideways on shelf it was a very expensive first and last purchase for me I never got to use it unfortunately.

July 8, 2025
Unprompted review
Rated 2 out of 5 stars

Natural SPF

I have recently bought the natural spf 50 moisturising sun lotion having used Willow products before. This product was truly awful. It left my face with a white cast and super shiny. I made sure to only apply a small amount (one pump) and massage it in. It’s was sooo shiny that even when I let it absorb and put make up on my face my face was still shiny!! I do not have sensitive skin at all but I also got tiny little spots around and on my nose after. I wouldn’t really recommend this at all and it was so explained, so a big waste of money for me 🙁

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

My skin is loving these products!

Discovered Willow products earlier this year & my skin is loving them! Using the Age Preventative Day Serum, Daily Vitality Plumping Moisturiser and Advanced Collagen Repair Cream; blemishes gone, dryness gone, my skin is smooth and glowing. Going to try the Facial Oil and Luxury Footcream next...oh Santa...

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love the products

Absolutely love the products! Love the natural ingredients and wonders it does for my skin! I’m a repeat customer and love the clarifying wash and rose toner - they both smell divine!

November 2, 2024
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you so much for taking the time to give us your feedback. We are thrilled that you are enjoying the products and finding them effective - we’ve just won another 9 beauty awards for our skincare range! Looking forward to serving you again. The Willow team x

Rated 5 out of 5 stars

Happy customer, lovely Eau de Cologne.

Smooth ordering process and lovely product with a gorgous scent. Will definitely use them again.

August 15, 2024
Unprompted review
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Reply from Willow Organic Beauty

Thank you for taking the time to leave us a review. We're so pleased that you've enjoyed the Men's Cologne - hopefully our New Perfumes with Intention collection will also tick all the boxes :)

Rated 5 out of 5 stars

Willow best experience ever!

Willow has been recommended by my friend about year ago. I have been using it since then and I love it. Probably the best eye cream I have ever used.
I feel my skin is glowing in the morning after using their night cream and face serum. Day cream is light and keeps my make up on nicely. I have quite oily skin and the products are great for me and I have tried lots to suit my complexion.
I would certainly stick with Willow

October 11, 2024
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for your kind feedback. We are so thrilled that you've discovered our skincare collection - especially the Eye Serum.

Rated 5 out of 5 stars

An excellent product

I only came across this company this year & have been very pleased with my purchases. Delivery has been very prompt & every parcel has been beautifully packed. Each individual item looks great & they make ideal gifts. I particularly recommend the luxury foot cream, as it is not greasy & is absorbed into the skin so quickly, leaving my feet feeling so soft. In addition, I feel that the nightly rejuvenation balm is beneficial for my face.

October 10, 2024
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you so much for your lovely review. Our Organic Luxury Foot Cream is an all year round favourite - we're so pleased you've discovered it and are enjoying the benefits!

Rated 5 out of 5 stars

Very helpful product reviews

Very helpful product reviews, Great social community and very friendly customer service. (oh and environmentally conscious packaging!)

July 22, 2023
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for your lovely review! We really prioritise our customer's wellbeing so thrilled to hear you've enjoyed your experience with our team

Rated 5 out of 5 stars

My go to brand for anything skin care related

My go to brand for anything skin care related. First tried Willow Organic when they were doing activation at an airport and I purchased some small travel sized products. I was hooked. My skin loves me for using this brand.

April 13, 2022
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you so much for your lovely review!

Rated 4 out of 5 stars

Excellent quality with good environmental credentials

I have bought Willow products for a number of years, firstly as gifts, which were well received, but this year I have tried some facial products myself. I particularly like the new Bio-Marine day serum; only a little is required and my 70 plus year old skin definitely feels tighter after application. The products are not cheap but are of excellent quality with good environmental credentials

March 15, 2022
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for your lovely review! Great to hear you love the BioSerum - its just won another award :)

Rated 5 out of 5 stars

Superb range

Superb range, so absolutely something for all family and friends. Great for finding the perfect gift for any age or for giving yourself a well-earned pamper. Arrives beautifully packaged ready for you to gift to a loved one. Have always received a great service.

March 14, 2022
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for your kind review! So pleased to hear your family are enjoying Willow products too :)

Rated 5 out of 5 stars

Effective organic skincare

We stock Willow Organic Beauty in our spa and I also use it personally. Willow were offering ethical, organic products well ahead of the curve. My personal favourite is the Gentle Cleansing Balm. The natural fragrance and texture are beautiful and it works really well without stripping the skin of its natural defences. I can recommend Willow for excellent, effective skincare as well as luxurious gifts for both men and women. Thank you Willow!

March 14, 2022
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for your review! We are proud to be stocked by SenSpa!

Rated 5 out of 5 stars

I bought a gift set for a friend’s…

I bought a gift set for a friend’s birthday she loved it. Well presented and beautifully wrapped. A well received gify

March 12, 2022
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for your kind review - always great to hear that our gifts are happily received :)

Rated 5 out of 5 stars

Love love your products the face wash…

Love love your products the face wash smells georgous and it lasts for ages the eye cream is also long lasting only need a small amount

March 12, 2022
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for your lovely review! The face wash is a definite favourite in the office too!

Rated 5 out of 5 stars

Highly recommended organic products

I have been delighted with all the products that I have ordered. One gets prompt delivery and helpful advice on the phone.

March 12, 2022
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for your kind review. We are always happy to advise and help our customers

Rated 5 out of 5 stars

vitamin lip oil - essential!

I was given the vitamin lip oil as a gift and it has been so good I now try to always have a pot in my bag. Highly recommended

March 12, 2022
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for your lovely review! The Vitamin Lip Oil is a firm favourite with everyone in the office too! Essential, especially for cracked Winter lips

Rated 5 out of 5 stars

Do try this range of beauty products

I have been using Willow products for a number of years: particularly the Barbary Fig range. I am a customer of mature years and I find these products are ideal for my skin. I would recommend everyone to try the range. The customer service is first class.

March 11, 2022
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for your lovely review! So pleased you've been enjoying the Barbary Fig range

Rated 5 out of 5 stars

Willow products are wonderful

I luv the Willow products
They suit my sensitive & mature skin .
They are beautifully packaged
They are quick & efficient with my orders
They make great prezzies
Thank you

March 11, 2022
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for this great review - so pleased you're enjoying the full service from Willow :)

Rated 4 out of 5 stars

I use your products as gifts to friends…

I use your products as gifts to friends and family. The gift sets are excellent and always appreciated. I do like your products and your company’s policy and ethics, never disappointed. I would like to see a wider range of products and sizes.

March 11, 2022
Unprompted review
Willow Organic Beauty logo

Reply from Willow Organic Beauty

Thank you for your kind review! We're launching new products and gift sets this Autumn so hopefully we will have some new items for you to try

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