Wiltshire Farm Foods Reviews 

66,236
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,282 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the delicious and satisfying range of ready meals, explaining that the food tastes wonderful and feels like home cooking. Additionally, people highlight how simple the ordering process is, alongside punctual deliveries and friendly drivers who readily assist with putting items into the freezer. Though some reviewers were not happy with certain aspects, a few customers noted that a handful of dishes lacked sufficient meat or contained too many accompanying vegetables compared to the main item. Others mentioned occasional quality concerns or finding that specific meal options felt a bit too small for the price.

What people talk about most

Product

Clients share positive opinions on product quality, praising the delicious taste and wide variety of meals... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the prompt arrivals and polite... See more

Quality

Consumers find quality to be positive, highlighting that the meals are consistently well cooked, tasty, and... See more

Order

Users describe positive interactions with order, highlighting how simple and straightforward the process is... See more

Staff

Customers consistently note positive experiences with staff, highlighting the polite, friendly, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My mother (bed ridden & dementia) has WFF meals every day, 1/2 puree and 1/2 minced. (I eat 1/2, she cant manage a whole one). Both are very good, mince type are a little more tastier (remember to sea... See more

Company replied

Rated 5 out of 5 stars

These meals are very handy for someone like me who lives alone. I had got into a rut of either not eating properly as I couldn't be bothered, or didn't know what I fancied so I ended up with a bag of... See more

Company replied

Rated 5 out of 5 stars

Every meal that I've tried (working through the whole menu) has been absolutely delicious and very tasty. The puddings are pretty exceptional too! I recommend these meals to anyone and there's less wa... See more

Company replied

Rated 5 out of 5 stars

I ordered the small meals for my elderly Mother which they are perfect for. They cater a wide selection of meals and deserts in various different sizes which pretty much covers everyone. Mum has... See more

Company replied



Company details

  1. Food Manufacturer
  2. Fitness and Nutrition Service
  3. Food Producer
  4. Online Food Ordering Service

Written by the company

For 30 years, we've been cooking and delivering delicious frozen meals for you to enjoy whenever you like. There are over 300 tasty dishes to choose from, hand-delivered by local drivers who are reliable, friendly and here to help you. You can order as often or as little as you like, there's no contract - and your driver will deliver it for free.

Why choose us?

Written by the company

Tasty
Our chefs are always working on creating delicious recipes for you to enjoy and prepare simply at home in the microwave or oven. There are over 300 tasty dishes to choose from.
Easy
Our website is easy to use and you can save your favourite meals and repeat your past orders. Or you can call us on 0800 084 3465.
Friendly
Our friendly drivers are local to you so you'll see a familiar face regularly. They deliver free to your door and are always happy to help carry your food into your kitchen or pack it away for you.

Satisfaction Guarantee

Our chefs are always looking for ways to make our food even better.

Our chefs are always looking for ways to make our food even better.
If our food doesn’t hit the spot, we’ll replace it absolutely free. Just keep hold of the film lid from the top of your meal and we’ll sort out the rest.*

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66K reviews

5-star
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1-star

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4.7

All reviews

(66,236)

6,959 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've recently ordered some of your…

I've recently ordered some of your meals for my elderly parents to try. the meals have been easy to order and delivered as requested. My parents have said they that they are delicious and just what they need when they don't feel up to cooking. It has also given me peace of mind as I live some distance away from them, knowing that they have a nutritious meal to hand.

August 29, 2026
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Reply from Wiltshire Farm Foods

Hi Cheryl, We are so pleased to hear that our meals have been easy to order and delivered as requested for your parents! It's wonderful that they find them delicious and perfect for when they don't feel like cooking. We're also delighted that our meals provide you with peace of mind. Thank you for your 5 star review. Alicia

Rated 5 out of 5 stars

Helpful drivers

Helpful drivers. Food is as near to home cooking as it can be.

September 2, 2026
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Reply from Wiltshire Farm Foods

Good morning Frances, We appreciate your wonderful five-star review! We're so happy to hear that our drivers are helpful and that you find our food to be like home cooking. Thank you for your feedback. Alicia

Rated 5 out of 5 stars

Brilliant Service and Great Food

I order online for my elderly frail mother, deliveries are always prompt and the driver helps her put the meals into her freezer. She loves the 'mini' meals which she says are perfect for her diminished appetite. She loves the sponge puddings. They provide an amazing service with great meals that help supports her wish to continue living at home.

September 2, 2026
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Reply from Wiltshire Farm Foods

Hello Gill, thank you so much for leaving us your lovely review today. We are so delighted to hear such wonderful feedback about our service for your mother! It brings us immense joy to know that our prompt deliveries and helpful drivers are making a difference, and that the mini meals and sponge puddings are perfect for her. We are thrilled to be able to support her wish to continue living at home. Emma

Rated 5 out of 5 stars

The delivery was on time and the food…

The delivery was on time and the food very good!

September 2, 2026
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Reply from Wiltshire Farm Foods

Hi Pamela. We appreciate your five-star review! We are so pleased to hear that your order arrived on time and that you enjoyed the food. Thank you for your wonderful feedback! ~Dave 😊

Rated 1 out of 5 stars

i am not satisfied at all at the moment…

i am not satisfied at all at the moment my elderly mother who is 91 enjoys the dinners but every week out of 5 dinners only 3 dinners are mostly available in her area the mini chicken dinner mini shepherds pie and butter nut squash soup i was ordering are now not available out of the half price summer sale there are 12 dinners advertised and not one meal is available in this area which i think is most annoying if things do not improve i will look for another supplier for her meals

September 2, 2026
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Reply from Wiltshire Farm Foods

Good afternoon, Philip. We appreciate you taking the time to share your concerns regarding the availability of meals for your mother. We understand how frustrating it must be when favourite dishes are not consistently available in your area. I have highlighted your concerns to the manager at your local delivery outlet and have asked them to look into this matter further for you. Thank you, Dave.

Rated 5 out of 5 stars

Excellent service etc

The website is very easy to use which helps when ordering. The delivery driver is always friendly and on time with the meals which are not huge but sufficient for us old pensioners.
A complete package we use constantly and will continue to do so.

September 2, 2026
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Reply from Wiltshire Farm Foods

Hi Robert. We're so pleased to hear you find our website easy to use for ordering. It's wonderful that our delivery driver is friendly and punctual, and that our meal portions are just right for you. We truly appreciate your kind feedback. Thank you for sharing! ~Dave😊

Rated 5 out of 5 stars

Great for elderly parent

We buy the meals for my elderly father, who lives with me. He does not very often eat the same meal as us so these are a fabulous alternative. Good choice, good portion size. Polite and friendly delivery.

September 2, 2026
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Reply from Wiltshire Farm Foods

Hi Sharon. We are so pleased to hear that our meals are a fabulous alternative for your father and that he enjoys the good choice and portion sizes. It's wonderful that you find our delivery team polite and friendly. Thank you for your kind words! ~Dave 🌞

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy ordering and excellent delivery gentleman. The food is first class. so full marks all the way.

September 2, 2026
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Reply from Wiltshire Farm Foods

Thank you so much Patricia for your glowing recommendation. We truly appreciate your wonderful five-star review! We are so pleased to hear you enjoyed the easy ordering process, excellent delivery, and found our food to be first class. Thank you for your kind feedback! Emma

Rated 5 out of 5 stars

Arrive on the day specified

Arrive on the day specified. Always friendly drivers. Good service.

September 2, 2026
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Reply from Wiltshire Farm Foods

Hi Patricia. We are so pleased to hear that your deliveries arrive as expected and that you consistently experience friendly service from our drivers. Thank you for your wonderful feedback! ~Dave 😊

Rated 5 out of 5 stars

Delivered as expected

Delivered as expected. Meals ordered Correct.

September 2, 2026
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Reply from Wiltshire Farm Foods

Hello Ivan. We're happy to hear that your order was delivered as expected and that your meals were correct. We appreciate your positive feedback! ~Dave 🌞

Rated 4 out of 5 stars

Easy to order

Easy to order, lots of delivery options, choice of meal sizes. Desserts are quite expensive compared to comparable supermarket items. Recently quite a few options unavailable.

September 2, 2026
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Reply from Wiltshire Farm Foods

Hi Ang. We are pleased you find it easy to order and appreciate the choice of delivery options. We are sorry to hear some item have been unavailable recently. Thank you for taking the time to leave us your feedback; we really appreciate it! ~Dave 😊

Rated 5 out of 5 stars

good service

good service
good food
good prices

September 2, 2026
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Reply from Wiltshire Farm Foods

Hi Patrick. We're so glad to hear you had a positive experience with our service and enjoyed the food! Thank you for your kind feedback!~Dave 🌞

Rated 2 out of 5 stars

Delivery Mess up

Didn’t deliver on the day they should of, spoke with them and arranged to be delivered to a different address as wouldn’t be home the day they wanted to deliver but they still delivered to the wrong address.

July 3, 2026
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Reply from Wiltshire Farm Foods

Hello Jayne. We are very sorry to hear about the delivery issue you've experienced and the frustration this has caused. We really appreciate you bringing this to our attention and I have asked the manager at your local delivery outlet to look into this matter further for you. Thank you, Dave.

Rated 5 out of 5 stars

Great service

Delivered on time, delivery person offered to bring meals in, mum thoroughly enjoyed the meals

August 27, 2026
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Reply from Wiltshire Farm Foods

Hi Karen. We appreciate your wonderful five-star review! We're so happy to hear your mum thoroughly enjoyed her meals and that our delivery driver was so helpful. Thank you for your kind feedback! ~Dave 😊

Rated 5 out of 5 stars

Brilliant

Brilliant, food good , portion choice good,big small sloppy. Delivered to my door with same smiley driver.

June 2, 2026
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Reply from Wiltshire Farm Foods

Hello Mrs Shaw. We are so pleased to hear you enjoy our food and appreciate the variety of options we have to offer! It's wonderful to know your order was delivered to your door by our smiley driver. Thank you for your fantastic feedback and 5-star review! ~Dave 🌞

Rated 3 out of 5 stars

The availability of items is very…sketchy

The availability of items is very sketchy. One week its on the next week its not. There are far too many items on your lists, even searching is hard.

When you eventually get whast you want, the food is good.

September 1, 2026
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Reply from Wiltshire Farm Foods

Hello Michael. We're sorry to hear about the difficulties you've experienced with item availability and searching our lists. We appreciate you taking the time to share your feedback, and we will pass your comments along to our teams to review. We're so glad to hear you are enjoying the food. Thank you, Dave.

Rated 5 out of 5 stars

Very customer focused

Very customer focused
Pulped food keeps my mum alive and very happy with the choices
A big thank you

August 27, 2026
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Reply from Wiltshire Farm Foods

Hello Paul. We truly appreciate your wonderful five-star review! We're so happy to hear that our puree meals have been so helpful for you mum. We are glad to know you are happy with our service and the variety of options we have available. Thank you for you positive feedback! ~Dave 😊

Rated 5 out of 5 stars

This was my 1st order

This was my 1st order it was delivered promptly by a friendly & informative driver, meals look appetising and taste good and portion sizes are good.

August 26, 2026
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Reply from Wiltshire Farm Foods

Good morning. We're so pleased to hear you had a great first experience with us! It's wonderful that your order was delivered promptly by our friendly driver, and that you found the meals appetising, tasty, and the portion sizes good. Thank you for your fantastic feedback! ~Dave 🌞

Rated 5 out of 5 stars

Good food with plenty of choice covers…

Good food with plenty of choice covers all taste buds

September 1, 2026
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Reply from Wiltshire Farm Foods

Hi Malcolm. We appreciate your 5-star review! We are so pleased to hear that you found our food good and that there is plenty of choice to cover all tastes. Thank you for your positive feedback! ~Dave 😊

Rated 5 out of 5 stars

Happy customers!

We have never received a meal we haven't loved. The telephone staff are very friendly and helpful and our delivery man is lovely!

September 1, 2026
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Reply from Wiltshire Farm Foods

Hi Joss. We're so pleased to hear you've loved every meal! It's wonderful to know our telephone staff are friendly and helpful, and that your delivery driver is lovely. Thank you for your fantastic 5-star review! ~Dave 🌞

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