Wiltshire Farm Foods Reviews 

66,235
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,282 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the delicious and satisfying range of ready meals, explaining that the food tastes wonderful and feels like home cooking. Additionally, people highlight how simple the ordering process is, alongside punctual deliveries and friendly drivers who readily assist with putting items into the freezer. Though some reviewers were not happy with certain aspects, a few customers noted that a handful of dishes lacked sufficient meat or contained too many accompanying vegetables compared to the main item. Others mentioned occasional quality concerns or finding that specific meal options felt a bit too small for the price.

What people talk about most

Product

Clients share positive opinions on product quality, praising the delicious taste and wide variety of meals... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the prompt arrivals and polite... See more

Quality

Consumers find quality to be positive, highlighting that the meals are consistently well cooked, tasty, and... See more

Order

Users describe positive interactions with order, highlighting how simple and straightforward the process is... See more

Staff

Customers consistently note positive experiences with staff, highlighting the polite, friendly, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My mother (bed ridden & dementia) has WFF meals every day, 1/2 puree and 1/2 minced. (I eat 1/2, she cant manage a whole one). Both are very good, mince type are a little more tastier (remember to sea... See more

Company replied

Rated 5 out of 5 stars

These meals are very handy for someone like me who lives alone. I had got into a rut of either not eating properly as I couldn't be bothered, or didn't know what I fancied so I ended up with a bag of... See more

Company replied

Rated 5 out of 5 stars

Every meal that I've tried (working through the whole menu) has been absolutely delicious and very tasty. The puddings are pretty exceptional too! I recommend these meals to anyone and there's less wa... See more

Company replied

Rated 5 out of 5 stars

I ordered the small meals for my elderly Mother which they are perfect for. They cater a wide selection of meals and deserts in various different sizes which pretty much covers everyone. Mum has... See more

Company replied



Company details

  1. Food Manufacturer
  2. Fitness and Nutrition Service
  3. Food Producer
  4. Online Food Ordering Service

Written by the company

For 30 years, we've been cooking and delivering delicious frozen meals for you to enjoy whenever you like. There are over 300 tasty dishes to choose from, hand-delivered by local drivers who are reliable, friendly and here to help you. You can order as often or as little as you like, there's no contract - and your driver will deliver it for free.

Why choose us?

Written by the company

Tasty
Our chefs are always working on creating delicious recipes for you to enjoy and prepare simply at home in the microwave or oven. There are over 300 tasty dishes to choose from.
Easy
Our website is easy to use and you can save your favourite meals and repeat your past orders. Or you can call us on 0800 084 3465.
Friendly
Our friendly drivers are local to you so you'll see a familiar face regularly. They deliver free to your door and are always happy to help carry your food into your kitchen or pack it away for you.

Satisfaction Guarantee

Our chefs are always looking for ways to make our food even better.

Our chefs are always looking for ways to make our food even better.
If our food doesn’t hit the spot, we’ll replace it absolutely free. Just keep hold of the film lid from the top of your meal and we’ll sort out the rest.*

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66K reviews

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4.7

All reviews

(66,235)

6,959 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff from 1st call to delivery

Communication has been clear delivery very prompt
Very happy with our 1st order, food has been very good so far. will return for more.

September 1, 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Sarah & David. We're so pleased to hear you had a great first experience with our service and that you enjoyed the food. We appreciate your kind feedback and look forward to seeing you again soon! Thank you, Dave 🌞

Rated 5 out of 5 stars

Perfect again thank you.

Perfect again thank you.
It would be great if you could add Lancashire hearty hotpot 😍

August 31, 2026
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Reply from Wiltshire Farm Foods

Hi Steven. We're so happy to hear you enjoyed our service again! We appreciate your suggestion for a hearty Lancashire hotpot meal and I will share this with our chefs for their consideration. Thank you for your positive feedback! ~ Dave. 😊

Rated 5 out of 5 stars

good value and choice great meals …

good value and choice great meals quick and friendley helpful delivery maybe a few more beef dishes would be good as i dont eat chicken

September 1, 2026
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Reply from Wiltshire Farm Foods

Hi Denise. We're so glad to hear you enjoyed our meals and found our delivery service to be friendly and helpful! We appreciate your feedback regarding more beef options and will certainly share your suggestion with our chefs for their consideration. Thank you, Dave 🌞

Rated 3 out of 5 stars

Lovely

So far have enjoyed all meals and puddings I’ve had
Look forward to my next order

September 1, 2026
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Reply from Wiltshire Farm Foods

Hi Julie. We are pleased to hear you've enjoyed the meals and puddings you have tried. We look forward to seeing you again soon. Thank you for you feedback! ~Dave 😊

Rated 5 out of 5 stars

Ordered and was quickly delivered

Ordered and was quickly delivered. Shame some items not available

September 4, 2026
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Reply from Wiltshire Farm Foods

Hello Martin. We are pleased to know your order was delivered quickly and are sorry to hear that some items were unavailable. We appreciate you taking the time to share your feedback with us! Thank you, Dave 😊

Rated 5 out of 5 stars

Fantastic company providing a very high…

Fantastic company providing a very high standard of customer care! The products are extremely high quality: the level 4 pureed range is varied and completely safe for my mother to eat. And the quality of service provided by the lovely Doncaster team (the office staff and drivers) is second to none: they go the extra mile and always bring us sunshine ☀️😉! Roy and his mother Kathrine, Mexborough

September 1, 2026
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Reply from Wiltshire Farm Foods

Hi Roy. We are delighted to hear such wonderful feedback about our products and the care provided by our Doncaster team. It brings us immense joy to know that the pureed range is safe and varied for your mother, and that our team consistently goes the extra mile to bring you both sunshine. 🌞We truly appreciate you sharing your positive experience with us! Thank you, Dave 😊

Rated 5 out of 5 stars

The service is excellent and the food…

The service is excellent and the food wonderful. The delivery man very friendly.

September 1, 2026
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Reply from Wiltshire Farm Foods

Hi Shirley. We're so happy to hear you enjoyed our excellent service and wonderful food! We appreciate your kind words about our friendly delivery driver. Thank you for sharing! ~Dave 🌞

Rated 5 out of 5 stars

Good quality food

Good quality food, ease of ordering and the delivery is great.

August 31, 2026
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Reply from Wiltshire Farm Foods

Good afternoon Lynn, We're happy to hear you enjoyed the quality of our food, the ease of ordering, and our delivery service. We appreciate your feedback and ⭐⭐⭐⭐⭐ review. Alicia

Rated 4 out of 5 stars

First order

Arrived when stated pleased with order and enjoyed the meals I have eaten so far.

September 1, 2026
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Reply from Wiltshire Farm Foods

Hello Don, We're glad your order arrived promptly and that you're enjoying the meals! We appreciate your feedback. Alicia

Rated 5 out of 5 stars

Friendly & helpful!

Friendly, supportive, pleasant, helpful. What else is there??
Just the job!

September 1, 2026
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Reply from Wiltshire Farm Foods

Hi John, We are so glad to hear that you found our team friendly and helpful! We appreciate your kind words and 5 ⭐ review to us here at Wiltshire Farm Foods. Alicia

Rated 5 out of 5 stars

Excellent service.

From ordering which is very simple, delivery on time, offering to put order in freezer providing instructions service is excellent. This 1st order was on trial basis for my 90 year old Mother in Law she enjoyed the food will definitely be using again 😀

September 1, 2026
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Reply from Wiltshire Farm Foods

Hi Lynn, We're so happy to hear your mother-in-law enjoyed her first order and that our service met your expectations, from easy ordering to on-time delivery and freezer assistance. We look forward to receiving your next order. Thank you for your ⭐⭐⭐⭐⭐ review. Alicia

Rated 5 out of 5 stars

Easy to order fast delivery and food is…

Easy to order fast delivery and food is excellent

September 1, 2026
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Reply from Wiltshire Farm Foods

Good afternoon Tracey, We are so glad to hear that you found our ordering process easy and our delivery fast. We appreciate your kind words about our excellent food. Thank you for your 5 ⭐ review. Alicia

Rated 5 out of 5 stars

about Wiltshire Farm Foods.

I've always been pleased with the quality of the meals & the delivery drivers are very helpful & happy to bring the box indoors for me.

September 4, 2026
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Reply from Wiltshire Farm Foods

Good morning Margaret, We're so happy to hear you consistently enjoy our meal quality and appreciate our delivery drivers' helpfulness! Thank you for sharing your positive experience and for your 5 ⭐ review. Alicia

Rated 5 out of 5 stars

Order arrived to time.

Order arrived to time.
Order was all correct.
Meals very good.

Lovely lady who delivers, mom looks forward to seeing her.

SEPT 26

August 31, 2026
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Reply from Wiltshire Farm Foods

Good morning Tracey, We're so glad to hear your order arrived on time and that you enjoyed the meals! We appreciate your kind words about our delivery driver. Alicia

Rated 4 out of 5 stars

We have placed 2 orders with Wiltshire…

We have placed 2 orders with Wiltshire Farm Foods. We have enjoyed the meals we have purchased and both orders were special offers at reduced price which we consider to be value for money. The meals are easy to prepare and provide a decent standby meal when time is short so worth keeping a couple in the freezer.

August 30, 2026
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Reply from Wiltshire Farm Foods

Hi John. We are delighted to hear you've enjoyed your meals and found them to be good value. It's wonderful to know they provide a convenient and easy option for those busy times. Thank you for your feedback! ~Dave 😊

Rated 5 out of 5 stars

I wish mum would have let me order years ago!…

I have been using Wiltshire to provide my elderly mum with Level 4 pureed food for around 3months. The food itself is sectioned to represent the ingredients and presents like a meal on a plate. The driver is a constant that interacts with my mum which helps her maintain her independence and mental health. Mum looks forward to her coming and will eat the food to maintain the visits meaning a needed weight increase.

June 29, 2026
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Reply from Wiltshire Farm Foods

Hi Tracie. We truly appreciate you sharing your positive experience with our puree range for your mum. It's wonderful to hear that the presentation of our meals is appealing and that our driver's consistent interaction contributes positively to her independence and well-being. Thank you for your kind feedback! ~Dave 🌞

Rated 5 out of 5 stars

It's great to have a variety of menu…

It's great to have a variety of menu that can be used as and when required.

August 31, 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good morning! We appreciate your ⭐⭐⭐⭐⭐ review! We're so happy to hear you enjoy the variety of our menus. Thank you for your positive feedback!~Dave 😊

Rated 4 out of 5 stars

Everyone has been very helpful and the…

Everyone has been very helpful and the service has been very efficient.

August 31, 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Sarah. We are happy to hear that our team has been so helpful and that you found our service to be efficient. We appreciate your kind feedback. Thank you, Dave 😊

Rated 1 out of 5 stars

I was very disappointed

I was very disappointed. The meals were very bland. No taste to them. Not very big and I think they are very over priced . Will not be ordering any more

August 30, 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hello Mrs Powell. We are sorry to hear you found the meals to be disappointing and not as you had expected. We really appreciate you taking the time to leave us your feedback and we'll certainly take you comments on board as we continue to develop and improve our services. Thank you, Dave.

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