Winkworth Reviews 

Great rental experience with Winkworth Kensal Rise. The team are very personable and knowledgeable, and Fabian went above and beyond to make what would normally be a stressful experience very seamless. Thank you !

Guy and John did a great job, both did everything i could have asked and were much more transparent than any past experiences i've had. Without them my whole process would have been a lot more stressful.

Fantastic viewing experience. Matthew was extremely professional, kind, enthusiastic. He was very patient with us and answered all our questions and worries. He has a great knowledge of their properties in Newbury.

We would a house in Blackheath through them, and they were great. Professional, attentive, detail-oriented, and never pushy. We had some problems with the house we were buying (through another agency, in another part of town), and they helped us solve them.

Probably the most unwelcoming viewing of a property I have ever experienced.
Jess the agent didn’t welcome me or connect with me on a personal level.
I almost felt like I was troubling her with my interest in the property I viewed.

Not a great impression.

Henry at Winkworth in Farnham, Surrey pushed our buyer continuously through to completion. All the team contributed to achieve the sale and i was very happy with the service provided.

I express my deep dissatisfaction with the letting and property management services provided. The property was handed over with a severe flea infestation. Although someone attended once to inspect the issue, no further action or follow-up report has been provided. If you want to rent a property full of fleas, with no hot water, and a director or property manager who never replies or answers the phone at their office — this is the estate agency. This breaches the housing health and safety laws and the landlord’s legal duties under the Housing Act 2004 and the Landlord and Tenant Act 1985. But I’m more than sure that both the client relations team and the redress scheme will ignore this and instead show favouritism and corruption.

I have also lost trust in the agency’s policies and procedures, including the practice of sending unlicensed or unregistered workers to the property, or not registering them properly in the company system. Just please check and ask for the licence of the workers.

Furthermore, the Electrical Report shared with us at the start of the tenancy contains serious testing errors, uninsulated cables that, according to regulations and property licence, rend the property unfit for habitation. The same applies to the Gas Safety Certificate and the boiler, which has been broken since the first day of the tenancy. These issues amount to false and inaccurate documentation and both tests are unauthorised and invalid, rendering the property unfit for habitation under the Electrical Safety Standards 2020, Gas Safety Regulations 1998, the Homes (Fitness for Human Habitation) Act 2018, and the Council.

All the accusations against Winkworth team are correct along will all the evidences.

Winkworth Kensal Rise has rented out my property for years. They are honest, trustworthy, and incredibly helpful. Aaron from Lettings always finds good tenants and manages the process very well. I wouldn’t use anyone else—my experience has been flawless.

False certificates for both gas and electricity, and complete mismanagement of the property. We rented a property through this agency Winkworth Tooting Bec, and it was one of the worst experiences we’ve ever had. I strongly advise anyone considering renting from them to check the gas and electricity certificates carefully before moving in, as they are likely to be falsified.

From day one, we had a broken boiler and a severe flea infestation throughout the property — none of which we were informed about before moving in. The agency’s response was simply, “Sorry, we didn’t expect this issue.”

Unsafe and Unsanitary Conditions: five vans of rubbish and the shed was full of rats and foxes. When we reported these serious problems, the agency replied, “Sorry, it looks alright to us,” and claimed that “the landlord doesn’t have the money.”

Be careful as well once they say that they have a copy of your keys and can come to “check” or “inspect” the property, they take photographs throughout the whole house unrelated to any maintenance issue and don’t even inform you. So if you’re not at home, you wouldn’t even know about it.

The conditions we were subjected to — living with fleas, rubbish, and rodent infestations for months, while dealing with negligence and disrespect from the team were deeply distressing and do not reflect the responsibilities of a regulated lettings agency. Will never recommend this agency.

We recently sold our flat through Winkworth Greenwich and can honestly say they made a real difference during what turned out to be a pretty stressful process. The team were always on the ball - quick to respond, proactive, and never lost patience with my endless early-morning emails and regular calls!

Professional, friendly, and genuinely invested in getting it done - we're very happy with the outcome and would definitely recommend Winkworth Greenwich to anyone selling locally.

Very annoying is putting it politely. Winkworth put a To Let sign outside my property. This was crudely attached to my front wall with masonry nails, damaging the pointing. I have never approached Winkworth and am not letting my property. I had to make three telephone call, each time being promised that the sign would be removed. I was then called back by someone from Winkworth who did not know why they were calling, me, only that they had been asked to call me. I was then put on hod for so long that I gave up. Three weeks later, the sign has not been removed.

I've been dealing with Winkworth East Dulwich since July and have found the service to be consistently poor. Despite registering my interest and following up regularly, I am never inormed about new properties. I arranged viewings for 2 properties last Friday, only to have them cancelled last minute due to "access issues" I requested weekend alternatives and was told I'd be contacted if anything chaged. When I followed up on Monday morning, I was told the property had already been rented -without any update or chance to view it. This lack of communication and disregard for clients is unacceptable.

Really recommend Winkworth- they are incredibly well informed, happy to help and have really strong communication.

Twenty six years ago I appointed Winkworth to manage my first property. Since then they have managed a further four properties, two of which I bought through them and all four they have sold for me.

I can’t thank the Letting and Sales teams enough for the incredible service they have provided over the years. Professional, friendly, highly knowledgable and customer focussed. Please pass on my heart felt thanks to everyone who has helped ease the “burden” of being a landlord!!

Would highly recommend them for buying, selling and letting properties.

As first-time landlords, we couldn’t have asked for a better experience with Winkworth. The whole team has been absolutely fantastic – friendly, knowledgeable, and always approachable. They’ve made the whole process smooth and stress-free, and are always happy to help, even by sharing contacts for trusted local tradesmen when needed. It’s been a pleasure working with them, and we feel in very safe hands. Highly recommend!

The Blackheath team was great from start to finish. Maisie was very accommodating to ensure viewings and suggestions, offered excellent insight/ advice and quick to respond including recommending solicitors and survey when our offer was accepted. Patrick kept the process - a five point chain on track with excellent follow up and communication - and remained calm as different pressures emerged. Absolutely would recommend!

1 Star - The Lettings department in Reading really don’t know what they’re doing.

Today, 22nd September 2025, I went, or attempted to view a property at Kingfisher Drive in Reading at 10:00 Hrs. Winkworths agreed on Friday 19th September 2025, that this would be a good time: well, namely their Lettings Guide, Isobelle Evely.

However, after waiting half an hour outside the front of Kingfisher Drive, one of Winkworths representatives telephoned me to confirm that the landlord accepted another deposit. I could have been informed of this earlier, but I never received an email or a text. All I did receive was a crass excuse that Winkworths never check emails or texts at the weekend. My response to this lame excuse was “How do you check your business, if you do not have someone to log-in at weekends?”

I would add that Miss Evely has also showed me two horrendous properties, wherein the tenants were in situ, thereby ensuring that I never had the full viewing experience.

So, ultimately, do not view or rent with Winkworths: it’s a dreadful experience in Reading, with staff that haven’t a clue, but then you don’t need much education to be a Lettings or Estate Agent.

Excellent service from Aaron and team at Kensal Rise branch renting out our property. Highly recommend

Worst experience ever with Winkworth estate agent to sell my flat.

Winkworth were really helpful during my property search. Arrun Padda was especially responsive to support the search over a number of weeks across a wide area. Arrun was flexible with time, showed high quality property listings to me, and was prompt to help communication with landlords. This stood out to me all while he maintained a relatable yet professional manner and I really appreciated his work. If I’m searching for properties again I’d be reassured to have Arrun’s help at Winkworth.