Wired2Fire Ltd Reviews 325

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

UPDATED review - For transparency I've kept the original below. I can only commend Craig and the team at Wired2Firefor reaching out directly to me to resolve the issue I had. They explai... See more

Rated 5 out of 5 stars

Ordered a great value for money black Friday deal and couldn't be happier with the pc. Delivery took abit longer than expected but the staff where brilliant with communicate around the order, als... See more

Company replied

Rated 5 out of 5 stars

Used this company based on the trust pilot reviews and the professional looking website. Found my new gaming computer and purchased with extremely swift delivery, next day! Set up the computer easily... See more

Company replied

Rated 5 out of 5 stars

Been using W2F for 7 years now. Currently on my 3rd PC that they've made. Always had an excellent experience using them - hence keep coming back. They respond to queries quickly. Advice on components... See more

Company details

  1. Computer Store
  2. Gaming service Provider

Information provided by various external sources

Custom built gaming PC. Find the ultimate custom built gaming PC here. Configure your gaming PC here.


Contact info

4.9

Excellent

TrustScore 5 out of 5

325 reviews

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Rated 5 out of 5 stars

Great, despite an initial hiccup.

Used this company based on the trust pilot reviews and the professional looking website. Found my new gaming computer and purchased with extremely swift delivery, next day! Set up the computer easily as already built and the machine is beautiful! Upon starting to load games onto it I noticed it didn't have the right amount of storage! I emailed the company and got a quick response apologizing and offered options. I took the part refund as I'm just going to fit a SSD myself that's bigger. But overall really great company despite the error. The PC is great!

May 21, 2025
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for the positive feedback, we really appreciate it. Hopefully you enjoy the PC for many more years to come.

Rated 5 out of 5 stars

Full PC Upgrade

Full PC Upgrade

I reached out the the guys at Wired2Fire after meeting them at an event to upgrade to a 5090 GPU. After talking to Craig, who was understanding and clear with the cost and upgrade needed to make the vision work, we settled on the build and then booked in a day.

On the day, Dan and the other gents at the site were friendly chatty and knowledgeable while they built my PC quickly and efficiently.

I would highly recommend these guys for custom PC builds, and pre-built designs for gaming PCs. Great work!

May 9, 2025
Unprompted review
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Reply from Wired2Fire Ltd

Hello Ben, thanks for the great 5 star review. I'm so pleased that you got to experience knowledgeable and friendly service from our staff. We strive to deliver awesome systems within a fast time frame, so 'built my PC quickly and efficiently' is great feedback.

I hope you continue to enjoy your system for years to come. Many thanks. - Peter

Rated 5 out of 5 stars

I had a really great experience

I had a really great experience. The team is really responsive and delivered my 5090, 9950x3d system in a small factor form, in a timely manner. The prices were fair too, and the PC has been working perfectly out of the box. I would highly recommend W2F team.

April 17, 2025
Unprompted review
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Reply from Wired2Fire Ltd

Hello Mashhood. Thanks for the great 5 star review. We appreciate the recommendation.

Rated 5 out of 5 stars

What a company, what a product....

My first impressions of Wired2Fire were last October when I was able to have an online chat out of business hours and discussed my needs for a new PC in great detail.

The same can be said for when ordering, and a huge shoutout to Dan for dealing with stock issue of cases and suggested another case which, in my opinion is actually nicer than the one I originally wanted.

As for the PC itself.. wow!! The build quality is solid as a rock, was packed extremely securely and all stages of the build were communicated extremely well in a friendly manner both over the phone and emails- not to mention the PC itself absolutely rocks FS2024 at a whopping 153fps!!

Anyone wishing to have these guys build their next PC, don't hesitate! Prices were the best I could find with an excellent selection of components to choose from.

All round absolutely no complaints whatsoever!

April 15, 2025
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for the 5 Star review Darren. Your comments on the excellent build quality are much appreciated. I'll pass on your comments to Dan, it's always great to hear our staff going above and beyond customer expectations!

Rated 5 out of 5 stars

5 Star Company

I placed an order for a gaming PC recently and had an excellent experience. Website easy to navigate and find what I wanted. Contacted them to tailor my order a bit to suit my needs, and their team were very accommodating. PC I ordered turn up quickly and it all worked fine with no issue. 5 star service and company.

March 7, 2025
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for the 5 Star review Andrew. It's always great to hear the service you're receiving is meeting what we are aiming for! I hope you continue to enjoy the PC for years to come.

Rated 5 out of 5 stars

rtx 5090 sim PC build

many thanks to Dan ,and the team, for building my rtx 5090 pc for flt sim,s
Excellent price , excellent build , excellent service
couple of small problems , all taken care of by Dan and his team
Highly recommended

February 21, 2025
Unprompted review
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Reply from Wired2Fire Ltd

We appreciate the great 5 star review. I'll pass this onto to Dan, it always gives us a boost to get positive feedback. Thanks!

Rated 5 out of 5 stars

Excellent Workstation for Software Development – Mercury WS Delivers!

I recently purchased the Mercury WS Workstation from Wired2Fire, and it’s been a fantastic addition to my setup as a software developer. With an AMD Ryzen 7 5800X3D, 32GB DDR4 RAM at 3600MHz, an Nvidia RTX 4060, and a 1TB M.2 SSD all housed in a sleek Kolink Stronghold case, this system strikes a great balance of power and efficiency for my work.

The Ryzen 7 5800X3D’s 8 cores and 16 threads, paired with its 3D V-Cache technology, make it a beast for compiling code, running virtual machines, and handling multi-threaded tasks like building large projects. I’ve noticed significantly faster compile times compared to my old system, especially with tools like Visual Studio and IntelliJ. The 32GB of high-speed RAM is more than enough for multitasking—running IDEs, debuggers, Docker containers, and multiple browser tabs with documentation doesn’t slow it down at all. The 1TB M.2 SSD is a game-changer too; boot times are near-instant, and loading large codebases or assets happens in seconds.

While the Nvidia RTX 4060 might seem overkill for pure coding, it’s been a pleasant bonus. It handles GPU-accelerated tasks smoothly, like rendering UI prototypes or dabbling in game development with Unity or Unreal Engine during side projects. The graphics card also supports multiple high-res monitors without a hitch, which is essential for my workflow with code on one screen and docs or terminals on another.

The Kolink Stronghold case keeps everything cool and quiet, even during long coding sessions or stress tests. Wired2Fire’s build quality is top-notch—cable management is tidy, and the system arrived ready to go. It’s not just a content creation machine as advertised; it’s a versatile powerhouse for software development too.

My only nitpick is that 32GB RAM might feel tight in a few years as projects grow more complex, but that’s easily upgradable. For the price, this is a stellar rig that handles everything I throw at it—coding, testing, and even some creative side hustles. Highly recommend it to any developer looking for a reliable, high-performance workstation!

March 28, 2025
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for the 5 star review Artur. Like you mention, our systems offer developers huge performance gains. I'm glad the super neat and often invisible cabling was noticed! We go to great efforts to ensure each system has unimpeded airflow but also looks awesome.

As you say, the memory option is easily to upgrade when you are ready. We hope you get years of enjoyment and productivity from your new PC!

Rated 5 out of 5 stars

Great experience

Great experience. My new gaming PC was custom built to a high quality and delivered quickly. It has amazing performance. Highly competitive on price, too. I have absolutely no reason to go anywhere else in the future and I would highly recommend.

February 14, 2025
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for the 5 Star review Colin. We always try to stay tight on the prices of our systems. However, this is only one part of what we focus on. I'm glad you're experiencing the 'amazing performance' and 'high build quality ' too. Thanks again for your kind words, they really motivate us to do even better!

Rated 3 out of 5 stars

I added a £2500 flightsim PC to my cart…

I added a £2500 flightsim PC to my cart on Friday, then sent a simple question about cooling via their contact us form. I heard absolutely nothing so on Monday I sent another message, this time to their sales@ email address. Here we are Tuesday night and I haven't even had an automated reply.
This company was recommended by a well known flight simmer on youtube.
Very disappointing and I am now buying elsewhere.
And this would have been reviewed on my youtube channel as well...

Update 20-03-25
i received a response today, apologising that my email entered the junk folder and stating you are not quite sure yet what happened to my Contact Us message. I am about to order with another company and have changed this review to 3 stars as you have responded.

March 18, 2025
Unprompted review
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Reply from Wired2Fire Ltd

I sincerely apologize for the delay in responding to your email. Unfortunately, it was automatically filtered into our junk inbox, and we only just came across it following your review. This was never our intention to miss your email, and I’m really sorry for any frustration this may have caused.

If there’s anything we can do to resolve your concerns, we’d love the opportunity to make things right.

Rated 5 out of 5 stars

Had my workstation for years now

Had my workstation for years now. Never missed a beat. Amazing piece of kit and company that shames all the giants. Limbering up to order an additional one

January 11, 2025
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for the 5 Star review Pete, much appreciated. Glad to hear that your Workstation has been fast and reliable.

Make sure you get in touch with us when you're looking to purchase. If you need component recommendations, we're here to help.

Rated 5 out of 5 stars

Absolutely Outstanding Service!

Absolutely Outstanding Service!

I can’t recommend these guys enough! From start to finish, they were incredibly quick, helpful, and professional. Their communication was brilliant they kept me informed every step of the way and answered all my questions promptly and clearly.

What really sets them apart is their willingness to go above and beyond. Nothing was too much trouble, even when I needed support outside of regular hours. Their kindness and dedication made the entire experience stress-free and enjoyable.

The PC they built is absolutely perfect, and their attention to detail shines through in every aspect of their work. If you’re looking for someone to build your dream setup, don’t hesitate, thanks to Alex, Dan and Ben..these guys are amazing!!

Thank you so much for everything. You’ve gained a lifelong customer!

December 23, 2024
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for the 5 star review Jo, it is much appreciated. We pride ourselves on great customer service and build quality. We're known for our extremely fast PCs but what is great to hear, is that the customer journey is being delivered so well. All our staff are really engaged with their part of the process and I think, as you mention this gets to shine through in their work.

We look forward to speaking again, whether you want a new system or some upgrades!

Rated 5 out of 5 stars

Simply the best…

Another great build! I have had a few over 20 years. Spent the day setting it up and it’s amazingly quick and just what I wanted. A really good bunch of guys. What a machine !

December 23, 2024
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for returning to us yet again Simon! Return customers are our bread and butter. I'm so glad the system is as quick as you've come to expect from us. We'll see you again a in few years time!

Rated 5 out of 5 stars

Exemplary Customer Service and Customisation Options

I bought my first serious gaming PC from Wired2Fire back in 2008, I upgraded it in 2016 and now with the CPU finally starting to flag it was time to upgrade once again. I knew that I wanted a customised set up and looked around at some of the competitors, but soon realised that Wired2Fire was still my best option.
Two things really stand out, the level of customisation available means that you can exactly specify every aspect of the build, but with that comes a myriad of decisions. This is where the second key factor comes in - their customer service. Prior to placing the order, I sent a string of emails asking for views on which CPU to go for, cooling and other aspects. Every enquiry was promptly and expertly replied to which gave me great confidence that I have chosen just the right components.
Needless to say, I am completely happy with my new PC, it works flawlessly and looks awesome. But I am also especially happy with the whole purchasing experience with Wired2Fire, they really make you feel like you are part of the build process.
I hope and expect that this PC will last me for many years to come, but when it does require an upgrade I won't hesitate to come back to Wired2Fire.
Thanks to everyone on the team (especially Dan), the service you provide is very much appreciated.

December 14, 2024
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for the 5 Star review David! It's always great to see a customer returning again and again. The trust you've put in us to deliver another awesome PC is much appreciated.

You're right, customisation is key. We're available quickly to discuss a customer's needs. It's not just about specific spec for a budget, but looks, design and cooling too. We love to get to grips with what you're after! So thanks for getting in touch with us again.

We look forward to speaking to you again, when you're ready to upgrade. In the meantime, thanks for once again putting your trust in Wired2Fire!

Rated 5 out of 5 stars

Fan!

they put in fans that were not on their website and responded to my emails

September 11, 2024
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for your fantastic review Joseph! We are delighted to hear you are pleased with your new PC. Rest assured we always fit sufficient fans for powerful PCs like your own! :-)

Rated 5 out of 5 stars

Epic System

Installation of Windows couldnt have been easier and the performance is epic.
Thank you so much for the build quality and the work that went in to designing this machine.

July 12, 2024
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for the 5 Star review. We put a lot of effort into our builds, with OCD level neat cabling.

We can't ask for a better recommendation than "Epic"! We hope you enjoy your PC for years to come.

Rated 5 out of 5 stars

New PC with exceptional service

I was looking for a new faster PC and saw in computeractive that this company was one of their recommended. I formulated what I thought was a good upgrade. They got back to me with lots of suggestions about how to tweak the system and in the end I got a refund for unnecessary components. They kept me informed of progress and have answered various queries since by phone. They are very professional, knowledgeable and helpful. I cannot recommend them enough.

June 20, 2024
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for the 5 Star review. We're so glad that you're impressed with the service you received. Computer Active have recommended many of our systems over the years! So it is always great to hear recommendations from professional reviewers.
As you mentioned, part of the service we deliver is helping customers spend their budget on component selections which will make a real difference. So we're glad our suggestions delivered the PC you can rely on.
Thanks for the recommendation!

Rated 5 out of 5 stars

I'm a 50 year old mum to a 16 year old…

I'm a 50 year old mum to a 16 year old MSFS mad boy... when I was looking for a PC to buy him for his birthday that would give him a better experience than the XBox (and didn't cost the earth!) I came across an interview with Dan from Wired2fire on youtube... Dan made all the technical jargon clear and was incredibly helpful with suggestions for a PC build that wouldn't cost the earth but would do the job really well. He also rushed the order through so it would be delivered in time for my son's 16th birthday. I can absolutely recommend Dan and his team at Wired2fire - they were so helpful and patient and bent over backwards to make sure my son got the best PC spec I could afford. Took delivery of the PC last Friday and ever since my son has been glued to it and keeps telling me how amazingly fast it is and how clear the graphics are compared to his XBox series X (whatever all that means!!). I have one very happy boy and I can't thank Dan and his team enough - they're amazing!

June 14, 2024
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for taking the time to post such a great review. I'm glad that you found Dan's explanations informative and clear. We always try to give advice that maximizes your PC build's performance, without maximizing your budget.

I'm delighted we exceeded your delivery expectations. We make sure every PC is extensively tested after a meticulous build. We fully appreciate waiting for your dream PC is the hard part!

We always try and speak to each customer in a clear and honest manner. So 'helpful and patient' as you mentioned, is exactly what we want to deliver.

The improved graphics and greater speed of the Wired2Fire PC over his Xbox X is to be expected. It's what we aim for! This will enable him to enjoy MSFS and other gaming/sim experiences for years to come.

Best regards,

Peter
Wired2Fire Ltd

Rated 5 out of 5 stars

Buy your new PC from Wired2Fire

I checked out Wired2Fire as I was in the market for a new PC. I found Wired2Fire's prices were excellent, when compared to other PC suppliers, so I ordered a bespoke PC (based on their Predator platform) from them. I found the guys really easy to speak to and the advice that I was given about a suitable specification, was right on the money. My PC arrived approximately 10 days after I ordered it. Following the activation of Windows, I installed MSFS, but it did not want to run correctly and hung-up consistantly during the Checking for Updates phase. After a number of attempts to run the sim, I contacted the Microsoft Flight Simulator Support team. To be fair to them, they did offer some assistance, but it did not sort my problem. At this point I was about to give up and resort to installing FSX. I then decided to speak to Dan at Wired2Fire. Dan logged on to my PC remotely and was able to diagnose the problem as being a corrupted Windows install. Dan invited me over to Wired2Fire to fully test my PC and to re-install Windows 11, followed by a re-install of MSFS. This fixed all of the problems and I left Wired2Fire a very happy man and with a fully functioning MSFS PC.
In summary, Dan spent in excess of 4 hours sorting out my PC at absolutely no cost to me. I can't imagine many companies would have offered this level of service in spending this amount of time with a customer to ensure that they were fully sorted out and happy with their purchase. I can't thank Dan enough for all his efforts and I subsequently can't recommend Wired2Fire enough as a PC manufacturer. Five Star service from Wired2Fire. Thanks Dan and thanks Wired2Fire. I'll be back to talk to you guys when I am in the market for a PC upgrade

June 4, 2024
Unprompted review
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Reply from Wired2Fire Ltd

Thanks for the 5 star review!

Like you mention, we endeavour to always keep our pricing as competitive as possible. Although the prices are not our sole focus. In a crowded marketplace we aim for incredible build quality and the great customer service you mention.

I suspect in this case a corrupt Windows update or MS Flight Sim install was the cause, as each PC is stress tested before shipment. I'm glad we could resolve the problem so quickly and get you running on flight sim straight away.

I'll pass on your kind words to Dan. It's this kind of service which is in our culture at Wired2Fire!

Best regards,

Peter
Wired2Fire Ltd

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