I bought my original touchless flush and was immediately impressed…. It worked perfectly Next day and it failed had to press the button which flushed and then would not return. Changed batteries... See more
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See what reviewers are saying
I bought a Wirquin product from a third party supplier….. I needed an extra part that was not supplied! I contacted Wirquin direct! Extremely helpful and prompt! Part sent out, and no charge! Fabulou... See more
I needed some spare parts for my Wirquin cistern - the parts I needed were not generally available at the merchants. I looked up the manual and identified the exact parts I needed and emailed Wirquin.... See more
bought a Wirquin shower waste it turned out not to be suitable for the job 7 to 9 months down the line Caroline Siddall has not sorted it out , now been passed on to Paul storr who instead of coming o... See more
Company details
Information provided by various external sources
Wirquin is a family run, leading European sanitary equipment specialist offering the renowned brands Celmac and Macdee. The innovatively designed and manufactured product range includes toilet seats, flushing mechanisms, cisterns, connectors, frames, wetrooms and wastes.
Contact info
Wirquin Ltd, DN4 9LS, Doncaster, United Kingdom
- 0044 (0)333 222 44 88
- sales@wirquin.co.uk
- www.wirquin.co.uk
2.5
Poor
30 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Spoke to Tim at Wirquin.
Spoke to Tim from the after sales team as had a problem with a bath waste I’d purchased in June 2019, that was installed in my bath. Without any quibble or fuss replaced it with a better part sent by post within 48 hours at no charge, outstanding service.
This is the best customer service I’ve had in a long time.
Thank you Tim.
April 15, 2022
Unprompted review
Outstanding customer service
Outstanding customer service, spoke briefly on the phone with Tim exchanged couple of emails, Tim managed to source & despatch the part I required all by lunch time.
Will definitely use again and recommend!
March 23, 2022
Unprompted review
Was promised a nano waste at the trade…
Was promised a nano waste at the trade exhibition, i even emailed the rep who promised me but to this day I've not received the waste, and feed back is very poor, ive been put off by this so wont be using their products any time soon
March 9, 2022
Unprompted review
Reply from Wirquin Ltd
Hi there, thank you for taking the time to leave a review. I'm really sorry to read you haven't received the sample. If you are able to send a message on here or via one of our social media channels we can check the details we have for you and issue a new one. Thank you
Spoke to Tim from the after sales team…
Spoke to Tim from the after sales team as had a problem with a inlet valve that was installed in my toilet. Without any quibble or fuss replaced it with a better part sent by post within 48 hours.
November 26, 2021
Unprompted review
Have been dealing with the company over…
Have been dealing with the company over a number of weeks regarding a product that would normally have been difficult to obtain through usual channels. They have been so helpful and their have exceeded my expectations-excellent.
May 18, 2020
Unprompted review
Complaint about product
bought a Wirquin shower waste it turned out not to be suitable for the job 7 to 9 months down the line Caroline Siddall has not sorted it out , now been passed on to Paul storr who instead of coming out to look at problem decided to send a questionnaire from his pc/laptop that was nice and easy Paul storr . My customer is not happy and has been very patient .wirquin products are on sale at screw fix and maybe other stores please be aware if you buy their products and have a problem with it then you will have a very frustrating time trying to get the problem resolved
May 25, 2015
Unprompted review
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