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Rated 5 out of 5 stars

I had a very good experience with WiseFax. I needed an EIN for my Wyoming business, and the process was easy, clear, and transparent. I had specifically looked for a provider that could supply a trans... See more

Rated 1 out of 5 stars

If I could give zero stars, I absolutely would. DO NOT trust this app with anything even remotely important. I had an absolute nightmare experience using WiseFax today. I needed to fax highly se... See more

Company replied

Rated 5 out of 5 stars

My 1st Online Fax - And I anticipated it being complicated but it was super easy. I emailed asking if I could get a return fax and they sent me a link where you can buy a private fax number for a wk o... See more

Rated 5 out of 5 stars

I had a great first experience with WiseFax, which I used to fax my overseas ballot to my state registrar of voters. It was easy, affordable, and fast. I liked that you could send it with or without a... See more

Company details

  1. Fax Service

About WiseFax

Written by the company

WiseFax is the world’s most straightforward yet most powerful fax service. It is an online fax service with domestic and worldwide coverage, a simple account setup, and affordable plans. You can easily send and receive faxes anywhere.

Users can send and receive faxes through the Internet without needing a physical fax machine. WiseFax provides a convenient and easy-to-use platform for individuals and businesses to manage fax communication needs.

One of the primary benefits of WiseFax is its accessibility. Users can access the service from any device with an internet connection, including desktop computers, laptops, tablets, and smartphones. This eliminates users’ need for a physical fax machine, which can be costly to purchase and maintain. Additionally, the service is available 24/7, allowing users to send and receive faxes at any time, from anywhere.

WiseFax offers a range of features to streamline the faxing process. Users can send faxes directly from their email by attaching the document they want to send and inputting the recipient's fax number. Alternatively, users can upload a document directly to the WiseFax platform, and the service will automatically convert it to a fax. Users can choose to receive fax notifications via email, providing them with real-time updates on the status of their fax. WiseFax also allows users to receive faxes.

WiseFax offers a range of security features to protect sensitive information. The service uses SSL encryption to secure all data transmitted through the platform, storing all faxes on secure servers.

In terms of pricing, WiseFax offers a pay-as-you-go model and a subscription model. The pay-as-you-go model is cost-effective for individuals and businesses with occasional faxing needs. The subscription model is a perfect solution for receiving faxes and frequent users.

In summary, WiseFax is an easy-to-use, secure, and cost-effective solution for managing fax communication needs. Its accessibility and range of features make it a valuable tool for individuals and businesses looking to streamline their faxing process.

Contact info

4.1

Great

TrustScore 4 out of 5

133 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to Use

It’s so convenient and easy to use Wisefax. And the best part is you don’t have to leave your home!

September 23, 2024
Rated 4 out of 5 stars

Hello

Hello, almost i did not live any negative issue as i used wisefax.

Kindle regards
Emre Coşkun

August 14, 2024
Rated 5 out of 5 stars

Super easy and convenient to use

I am on vacation and I had to send an urgent fax. WiseFax was extremely easy to use. I got a confirmation of the successfully sent fax within a couple of minutes. WiseFax saved me lots of time and was super convenient.

July 30, 2024
Unprompted review
Rated 1 out of 5 stars
WiseFax logo

Reply from WiseFax

We understand how important it is for your faxes to go through smoothly.

We are kindly inviting you to contact us at support@wisefax.com. WiseFax includes functions such as multiple automatic retries and automated re-routing of outbound faxes to provide high success rate of fax delivery. We will do our very best to assist you with getting your fax sent successfully.

Warm regards,
WiseFax Team

Rated 1 out of 5 stars

Fax didn't come through.

Fax didn't come through.
Tried twice.

This was their response both times:

The success rate of the receiving faxes depends largely on the public network quality. Even though we utilize patented network technologies with optimal connections that maximize call quality, reliability, and control, the intermittent noise on the public lines may still affect some faxes.

so I switched to a fax company with less noise and better quality, that actually recieved my fax.

June 26, 2024
WiseFax logo

Reply from WiseFax

We're very sorry to hear that your fax didn't go through. We understand how frustrating that can be. Fax delivery can sometimes require multiple attempts due to factors outside our control. If you need any specific details or additional information about your faxes, please do not hesitate to contact our support team at suppport@wisefax.com. We will be happy to assist you.

Warm Regards,
WiseFax Team

Rated 1 out of 5 stars

Trick Autopay

Beware of paying Autopay for only needing the service one time. And it didn't even work. So actually wasn't used. But was a trick to keep deducting weekly. Watch out!

May 25, 2024
WiseFax logo

Reply from WiseFax

Dear Janys White,

In terms of pricing, WiseFax offers a pay-as-you-go model and a subscription model. The pay-as-you-go model is cost-effective for individuals and businesses with occasional faxing needs. The subscription model is a perfect solution for receiving faxes and frequent users.

Our pay-as-you-go service is charged based on the usage of the service. Typically, that is once per fax. This service does not renew automatically. Instead, it has to be purchased manually each time.

Our subscriptions, on the other hand, are auto-renewable, but can easily be cancelled. We offer weekly and monthly fax number subscriptions.

You seem to have signed up for a weekly fax number subscription. If necessary, the subscription can easily be cancelled at WiseFax user portal (https://login.wisefax.com/). If you have any trouble canceling your subscription or have any other questions, our friendly customer support team is here to help!

Also, WiseFax is a highly reliable fax service. If you need any assistance at all, please don't hesitate to let us know at support@wisefax.com. We'll be happy to help you out.

Warm regards,
WiseFax Team

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