This is NOT a legitimate company. These UnwiseGuys are lads sitting at home in their bedrooms ripping off elderly people.
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See what reviewers are saying
now I am retired and trying to save money on checking my bank account I discovered I had paide wise guys 3 payments of £12.90 unknown to me, after finding who they were I cancelled the direct debit &... See more
I have been with WISE GUYS since 2016 and I cannot recommend them highly enough. The staff, whoever you speak to, are just brilliant. Not only extremely knowledgeable, but also very patient and polite... See more
My mum's phone because it was being plagued with pop ups and dodgy apps after she downloaded a blood pressure monitor app advertised on Facebook, rendering it unusable. I wasn't able to delete them so... See more
Company details
Information provided by various external sources
Looking after you, not just your device. No limits, no fuss, no problem. We've got your back.
Contact info
Terrace Road 4, BH2 5EL, Bournemouth, United Kingdom
- www.wiseguys.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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man called said you could do a better…
man called said you could do a better deal, @ £29.20 to cover items etc, I have had no paperwork/email detailing cover etc, come on pull said finger out or I will stop payments.

Reply from WiseGuys
Cold calling the elderly
I can’t comment on the level of service as have never actually used their tech support however I recently discovered that they had cold called my then 78 year old mother back in 2020 (during lockdown when many of our elderly relatives were isolated) and convinced her to sign up to a quarterly direct debit of £27.99 a quarter to support devices that she does not even have. A service that she didn’t ask for, didn't want and didn’t use for over 18 months! Only 1 email ever received confirming the service (with no indication of cost), and no renewal notices. This email had not even been opened by my mother (her bad!). There is no transparency from this company, and I wonder how many others are paying for a service that they don't even know about! Check your bank statements!
.....I understand your business model… and it sucks.

Reply from WiseGuys
I've been trying to cancel my…
I've been trying to cancel my subscription for months and there has been no response to the communications sent. They gladly take my money every month though! An absolute terrible experience all around.

Reply from WiseGuys
THEY ARE GREAT
The young men that have helped me have been very polite, helpful and not condescending in any way . I am an older person and therefore do not understand a lot of the technology. They just really helped me. They are great !!!!!!!!!!!!!!!
Google Play bug
Called in yesterday with a "bug" problem on Google Play on my mobile phone. Couldn't operate the phone at all.
Within 20 minutes phone fixed and operational - and best of all - NO CHARGE.
What great guys these fellas are - couldn't rate them highly enough.
Yeah these guys are great
Yeah these guys are great. Good customer service. Great results. I can't fault them. On this occasion wiser than me with my laptop problems.
FREE laptop computer clean up
FREE laptop computer clean up carried out
WiseGuys provided an excellent professional service, in Layman's Terms with friendly explanation/advice/recommendation to the issues.
Will certainly recommend and keep these guys in mind
Playing on Elderly people trying to…
Playing on Elderly people trying to sell services that are not required
Cold calling people in there 70's telling they can repair computers for a fee - SHAME ON YOU
These guys and gals are great at their…
These guys and gals are great at their job and always friendly and willing to go that extra mile - without trying to sell the little bit you might need to get your "device" better.
Always here to help which I very much…
Always here to help which I very much appreciate because I am very much limited in my computer abilities with many thanks
In the short time that I have been with…
In the short time that I have been with Wiseguys they have proved so very helpful and really gemmed up on their trade
Basically I have been with them for a…
Basically I have been with them for a few years now and they have always been excellent
Computer had issues computer was…
Computer had issues computer was running slowly, these guys sped it up massively harry! Follow up customer support as well was spot on
Very fast efficient and friendly…
Very fast efficient and friendly service from Harry
Harry and Jamie are very good
Harry and Jamie are very good, helpful, patient and knowledgeable. Helped with any and all tech problems I have.
Benjamin at Chritchurch branch sorted…
Benjamin at Chritchurch branch sorted my laptop SkyGo/Windows problem very patiently and efficiently.
Great service as always.
Richard
Annalise
Again fantastic service, extremely knowledgeable and patient.
All issues rectified.
Very grateful
Howie Johnson
Quick response from WiseGuys a great…
Quick response from WiseGuys a great and efficent service, Would reccomend!
Harry sorted out my problem today and…
Harry sorted out my problem today and every other time he or one of his colleagues has been asked to do so
Laptop repair
When my laptop crashed, a friend suggested using WiseGuys in Bournemouth. In a couple of days they sorted everything out for me and restored all my data. When I called them the next day for a quick question Kieran was very helpful. I have already mentioned them to a few friends and would recommend them. Thank you WiseGuys.
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