Wisetack Reviews 

932
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 309 reviews, reviewers overwhelmingly had a great experience with this company. The loan application process is consistently described as easy, quick, and smooth, often leading to fast approvals. Customers appreciate the variety of payment plans and the ability to control fund release until services are satisfactorily completed. Reviewers frequently highlight the helpfulness, professionalism, and knowledge of the staff and customer service representatives. The user experience is often praised for its intuitiveness and ease of navigation, making online processes straightforward. Many people found the setup of automatic payments simple and appreciated the availability of 0% interest options, making essential home improvements more accessible.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and simplicity of the... See more

Service

Reviewers mention positive feedback about service, highlighting the ease and speed of the loan application... See more

Payment

People report positive experiences with payment, highlighting the ease and professionalism of the entire... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting agents as helpful, polite, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really didn't think I would qualify for financing for an emergency plumbing repair but was pleasantly surprised by how quickly I did. It covered my repair and gave me workable options for repayme... See more

Rated 5 out of 5 stars

You, as the intermediary loan funding source, between Gemstone Lights and U.S. Bank made the process very intuitive and simple from start to end where I didn't have issues or need customer support hel... See more

Rated 5 out of 5 stars

I had outdoor water line leakage so Icalled Home Pros to come repair the leak. Upon arrival ,they focused on the best correction to solve the continued problem and suggested replacing the main line. W... See more

Rated 5 out of 5 stars

Smooth, quick, painless, professional! And I had control of releasing the funds AFTER services were correctly performed. An option another company does not offer. Whom I'll never use again!! Thank you... See more


Company details

  1. Alternative Financial Service
  2. Financial Institution
  3. Loan Agency
  4. Non-Bank Financial Service

Written by the company

Wisetack is the leading Pay Over Time platform for in-person services. Wisetack partners with top SaaS service companies to embed consumer financing directly into their software through a simple API integration. We work with various industries such as home services, dental, elective medical, automotive, veterinary and legal. Service businesses rely on Wisetack to offer their customers flexible point of sale financing, enabling them to quickly and easily pay over time for essential services. Quick decisions, clear terms, and no tricks. What could be better? We're proud to be building a financing option that customers actually love.


Contact info

4.8

Excellent

TrustScore 5 out of 5

932 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(932)

312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We are very frustrated with your so…

We are very frustrated with your so called customer service, which is either AI or agents who may not understand English well. All we needed was WISETACK’s address so we could see it up on auto withdrawal pymt plan with our bank for the very expensive termite service plan. We would also like a hard copy of our contract sent you our address, if that is possible.

March 6, 2026
Wisetack logo

Reply from Wisetack

Hi Kathleen,

We appreciate you bringing this to our attention.

It looks like our team attempted to reach you by phone and also followed up by email with the payment details you requested. Since then, we can see that you were able to connect with a representative who provided the information needed to set up your payment.

If you still need a copy of your contract or any additional documentation, please contact our support team and they will be happy to assist you further. You can reach them at support@wisetack.com or by calling 833‑927‑0333.

Thank you for your patience, and please let us know if there is anything else we can help with.

Rated 5 out of 5 stars

It’s fast and easy to find out if you…

It’s fast and easy to find out if you are approved for financing. If you are, the process is stream less. If you have any questions and call and speak to a representative, they are very knowledgeable and quick to resolve any issues you may have.

March 4, 2026
Rated 5 out of 5 stars

Expeditious Results

A fast and easy way to apply for financing online for home improvement purchases and services. Credit check and pre qualification was instantaneously and approval within minutes. The requirements by the customer was to provide simple brief information and if more instructions needed an email notification will be sent. Set up to link bank information was also simplified. I was astonished that it was this simple.

March 4, 2026
Rated 1 out of 5 stars

account set up

I'm trying to set up my account to begin payments and can't get by the initial request for my account number and SS number

February 20, 2026
Wisetack logo

Reply from Wisetack

Thank you for reaching out, Gene. We’re sorry to hear you’re having trouble setting up your account.

For help logging in or locating your account information, please contact U.S. Bank support at 1 800 872 2657. They will be able to assist you with getting set up and answering any payment-related questions.

Rated 5 out of 5 stars

The company we did business with got…

The company we did business with got the loan through you. Everything was done through text message and emails. You emailed us all the necessary information for me to set up on my bill pay to pay you monthly.

February 18, 2026

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